Customer Testimonials
Service department is always courteous and helpful.
Good product good service and close to me. Great!
Top notch
Professional Services in a timely manner. I call couple days before service is needed, drop off day of service and pickup on my lunch break. Very satisfied customer.
Friendly service
Very easy to work with and very helpful in making the purchase seamless.
Service department very helpful and act like they appreciate you.
I called they gave me a date I got right in in no time I was out of there
Friendly and easy to work with. Buying process is very efficiently.
Blake miller was great to work with. Very knowledgeable. And helped every way he could.
Fast service
Great service
Local and helpful
Original equipment. Fast service.
Great service great people
The service writers, service manager, and service technicians at Don Franklin in Russell Springs are all very knowledgeable professionals. The team has assisted me and my family with our new GMC vehicles and we are very pleased with our experiences. Thank you.
You had a large selection of different makes and models of used cars in the type of car we were looking for. That gave us the opportunity to compare the size, comfort, and features of them so we could make the right choice for our needs. We were also able to test drive them and we found the perfect car for us.
Your salesman, Blake Miller, was easy to talk to and we felt comfortable while negotiating the price. We appreciated not feeling pressured into buy this car and feel like we got a fair deal on it.
The service techs always call me by name, and take the time to explain the procedures completed during my appointment. They are also ready to give suggestions when asked.
Fast and nice people
Good customer service there..
The people
Fast and professional service.
Service staff is always awesome!!
The service is great
Friendly, fast, efficient, and knowledgeable staff are the reason I drive to Don Franklin in Russell Springs
Lance, Justin and Alvie are very professional and have great communication skills. I like that!
Luke and Scottie are always so helpful. There's another fella but i haven't learned his name yet.
Fast and reliable service.
Friendly service . Very respectful.
I have always received great service from this dealership and Luke is awesome on the front desk.