Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   May 21, 2025 — Rated 9 out of 10 by Donna Taylor Don Franklin Russell Springs Service
What do you like about our products and services?

The service is great! Luke and Scott are absolutely the best to deal with.

Report a concern   May 18, 2025 — Rated 10 out of 10 by Michael Selby Don Franklin Russell Springs Service
What do you like about our products and services?

Availablilty

Report a concern   May 18, 2025 — Rated 10 out of 10 by C.D.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Everybody is friendly to you. They’re just nice people.

Report a concern   May 18, 2025 — Rated 10 out of 10 by J.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Always good about getting my car in and done in a timely manner

Report a concern   May 18, 2025 — Rated 10 out of 10 by Thomas Dewitt Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly people and very knowledgeable.

Report a concern   May 18, 2025 — Rated 9 out of 10 by Danielle Kinnett Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly staff and my car is running great.

Report a concern   May 13, 2025 — Rated 10 out of 10 by M.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Warranty & selection

Report a concern   May 13, 2025 — Rated 10 out of 10 by L.W. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and quick service.

Report a concern   May 11, 2025 — Rated 10 out of 10 by D.F. Don Franklin Russell Springs Service
What do you like about our products and services?

The service department is staffed with professionals and the service writers always treat me with respect. Alvie is available for questions and understands the customer experience.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Jimmy Grant Don Franklin Russell Springs Service
What do you like about our products and services?

You been fair with me . If you had something I liked I would stop by

Report a concern   May 9, 2025 — Rated 10 out of 10 by Mike Keltner Don Franklin Russell Springs Service
What do you like about our products and services?

Great guys up at the service desk, they took time to answer questions I had, some bolt even related to my truck. Before I knew it my truck was ready. Great experience all around.

Report a concern   May 9, 2025 — Rated 10 out of 10 by R.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Original Equipment and good customer service.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Delbert Cundiff Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Speedy and friendly. No hard push and took very little of my time to purchase a vehicle.

Report a concern   May 4, 2025 — Rated 10 out of 10 by N.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and delivered on what they say.

Report a concern   May 4, 2025 — Rated 10 out of 10 by Rodney Eads Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Everything was great

Report a concern   May 3, 2025 — Rated 10 out of 10 by Angela Appleby Don Franklin Russell Springs Service
What do you like about our products and services?

The people are very friendly and will work with you to get the best vehicle that’s suitable for you.

Report a concern   May 3, 2025 — Rated 10 out of 10 by Howard Rhodes Don Franklin Russell Springs Service
What do you like about our products and services?

Professionalism

Report a concern   May 3, 2025 — Rated 10 out of 10 by Melissa Coomer Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Easy fast efficient I love Brandon Roy he never fails to see we get what we need when we need it

Report a concern   May 1, 2025 — Rated 10 out of 10 by I.K. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast friendly service

Report a concern   April 30, 2025 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Friendly,knowledgeable sales people

Report a concern   April 30, 2025 — Rated 10 out of 10 by D.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Good folks to work with didn't take long to service my truck In and out of there in no time.

Report a concern   April 30, 2025 — Rated 10 out of 10 by D.M. Don Franklin Russell Springs Service
What do you like about our products and services?

If I need an appointment. I get in fast.

Report a concern   April 30, 2025 — Rated 10 out of 10 by T.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Service Rep Luke @ Russell Chevy and Curtis and Ed @ Columbia are the best. Always so helpful and courteous.

Report a concern   April 30, 2025 — Rated 10 out of 10 by Susan Bradshaw Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to get vehicle serviced. Very friendly staff.

Report a concern   April 29, 2025 — Rated 10 out of 10 by C.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The salesman was respectful and helpful very motivated to help in my decision

Report a concern   April 27, 2025 — Rated 10 out of 10 by Greg Hammond Don Franklin Russell Springs Service
What do you like about our products and services?

Great service, friendly staff

Report a concern   April 26, 2025 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Super easy and friendly service fast and out service.

Report a concern   April 26, 2025 — Rated 9 out of 10 by Scott Garrison Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly, fast, and courteous

Report a concern   April 26, 2025 — Rated 10 out of 10 by Daryl Coe Don Franklin Russell Springs Service
What do you like about our products and services?

It’s all the best !!!

Report a concern   April 26, 2025 — Rated 10 out of 10 by Melissa Coomer Don Franklin Russell Springs Sales Department
What do you like about our products and services?

I have been a customer of Don Franklin for over 15 years. I knew when my daughter needed a new car I knew who to call! Brandon Roy is hands down the best salesman I have ever worked with! Me and my family are part of the Don Franklin Family forever! We never go to any other dealership


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