Customer Testimonials
Very friendly staff
Customer satisfaction is great. They are all willing to work with you.
Dealership very friendly and willing to work within my budget.
I Bought a new 2022 kia soul at somerset, they told me i could have the oil changed in russell springs. they Have serviced 2 times,I know Richard from years back, a Great man who does his Job well.I called kia at somerset and talked to shane in the service Department about me having it serviced here.He said it would still Be covered and he would have some kia oil filters droped off for my car.I wish they would get some up there?, they Have Been putting ac delco filters on my car.we Love it!!,i just can't find the time to take it to somerset.It's so Handy taking it here at Home!........Thank you All for keeping us in cars thu the years! Name removed
Quick and efficient
Jordan was always listening to my questions. He followed up me was in a very professional manner. I diffently buy a vehicle from him when i get relocated to Kentucky in near future.
Courteous and helpful service
Thanks for the quick service !
Exceptional Service. Thanks!
Everything
Friendliness of employees, no judgement
Convenient
Friendly staff at don franklin in russell springs. Especially the service department
Fast friendly courteous service
Sales willing to work with me...accepting the price from the internet. Fair trade on my vehicle.
Yes took care all my needs and got my car out very quickly
Thank you Don Franklin Chevrolet
Good products and quality service
Stand behind product
the only thing I have to say bad about your service is you dont have coffee available,but one of your people was nice anough to take me to Mc Donalds. Other than that I was very pleased with everthing else. Skip Dearing
Brandon Roy was an excellent person to show me the Buick vehicle, all the bells and whistle's and buttons inside. He accompanied me on a test drive continuing to show me features of the automobile. I felt very comfortable with his help and he was a major part of my decision to buy the vehicle. I He offered to help me in the future as I get used to the vehicle and may need help with the controls. There are lots of buttons and controls and I may need his help. I will not hesitate to call him. Thank you Brandon.
Friendly service
You did a good job
Went with the Michelin tires and boy are they nice ones! Also did an alignment. Smooth at eighty, so very happy so far. Should last me a very long time. The whole process went really well.
Quality of service and affordability
Could Not have asked for better service with Brandon Roy. Contacted him told him what I was interested in purchasing.
He contacted me when the vehicle came in, I asked him to bring the vehicle to my place of business. We set I time and he promptly arrived.
Went over everything on Friday. Contacted him Saturday morning told him to get paperwork ready and we set a time to meet, sign paperwork and give him a check.
Brandon is a keeper!!!!
We like Buick and the service was ok
Friendly and easy to schedule over phone. Short waiting time.
Very professional all questions answered and friendly.
Very friendly staff that I can trust with my vehicle.
So far so good