Customer Testimonials
Easy to deal with
We were treated like family! The process was quick and easy! Went in for an oil change came out with a new vehicle!!
Very friendly, professional staff
Don Franklin in Russell Springs Ky was very knowledgeable with the problem I was having with my truck! They have a great service department! Fast and friendly service! I bought the truck there and highly recommend them!
Great job Blake Miller! Was a speedy to the point and process working with you.
Excellent courteous service provided by both Blake Miller and Paul.
Really appreciated that you guys were patient and waited beyound your regular hours to accommodate us and made the buying process a smooth transaction
Great job and keep up the good work.
Products and Services are top notch. Everyone involved from office, mechanic's, salesmen ( Blake Miller). everyone is more than Happy to Greet and see to your needs.
The service is great
Great experience! Jordan Godsey at Don Franklin in Russell Springs did a fantastic job helping me find the perfect vehicle!
Knowledgeable and friendly staff. Fast service.
GOOD SERVICE AND COURTEOUS!!!'
I’ve been servicing my vehicles at Don Franklin for many years. The mechanics are well trained and knowledgeable. The advisors are friendly and personal.
Convenient
Friendly service. Covered by warranty.
...
We were treated very well. Had great and friendly service. We are loving our new truck.
Professional and friendly
It’s great
Always polite and prompt. Nice waiting area.
Great,
Prompt friendly service
We love our 2020 Equinox. Good prices an friendly service all around! We are happy customers. Thank you
Just good service
They done good
Everyone was very easy to work with! Great group of guys! Excellent experience!
Fast in and out. Nice workers at desk.
I really liked the service that we received from Blake Miller. He is very courteous and wants only the best for his customers. He went above and beyond in helping us put together the deal for our 2021 Durango SXT Plus. So thankful for him.
great service writers and service tech.
Fast friendly and courteous service.
I appreciate Scott calling me and explaining the charges that were on my bill. He was very understanding and kind.
Greatly appreciate the guys at the service desk in Russell Springs; very informative AND helpful. I accidentally missed my actual appointment date and came in a day later - believing I was on time. But, after they let me know that I had missed my actual scheduled date - they got together and got me in, RIGHT THEN. I am always impressed and grateful for their assistance.