Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   March 4, 2022 — Rated 10 out of 10 by Charles Lainhart Don Franklin Russell Springs Sales Department
What do you like about our products and services?

VERY NICE GUYS???
Report a concern   March 1, 2022 — Rated 10 out of 10 by R.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and fast service

Report a concern   February 23, 2022 — Rated 10 out of 10 by Joshua Coffman Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and professional!
Report a concern   February 17, 2022 — Rated 10 out of 10 by J.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Scheduled car maintenance and done on a timely mannet
Report a concern   February 16, 2022 — Rated 10 out of 10 by Leon Kislan Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Awesome service department, very professional and hard working Service manager. Sales department is second to none.
Report a concern   February 2, 2022 — Rated 10 out of 10 by N.C. Don Franklin Russell Springs Service
What do you like about our products and services?

scotty at the desk was very pleasant and the service was good on time
Report a concern   January 31, 2022 — Rated 10 out of 10 by Danny Coffey Don Franklin Russell Springs Service
What do you like about our products and services?

Great service!
Report a concern   January 29, 2022 — Rated 10 out of 10 by George Wethington Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Your sales person Blake Miller was very knowledgeable of the products I actually enjoyed working with him the financing was easy and everybody I meant was friendly and would go out of their way to satisfy what I was looking for thank you very much
Report a concern   January 28, 2022 — Rated 10 out of 10 by E.E. Don Franklin Russell Springs Service
What do you like about our products and services?

The service department listens to my concerns and recommends appropriately with options. Thank you.
Report a concern   January 28, 2022 — Rated 10 out of 10 by S.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Service department is always courteous.

Report a concern   January 28, 2022 — Rated 10 out of 10 by Scott Dodds Don Franklin Russell Springs Service
What do you like about our products and services?

The service was great.

Report a concern   January 27, 2022 — Rated 10 out of 10 by J.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Being able to find online and pick up local

Report a concern   January 26, 2022 — Rated 10 out of 10 by T.F. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Customer service was excellent! Brandon and Bobby were great to work with and answered all my questions. They really made my buying experience wonderful and I would definitely recommend them.
Report a concern   January 24, 2022 — Rated 10 out of 10 by Ryan White Don Franklin Russell Springs Service
What do you like about our products and services?

Scotty and the guys are always good to work with my busy schedule and get my vehicles taken care of.

Report a concern   January 18, 2022 — Rated 10 out of 10 by R.M. Don Franklin Russell Springs Service
What do you like about our products and services?

As advertised and scheduled

Report a concern   January 11, 2022 — Rated 10 out of 10 by P.W. Don Franklin Russell Springs Service
What do you like about our products and services?

In and out quickly!
Report a concern   January 3, 2022 — Rated 10 out of 10 by S.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Thanks for excellent service on my vehicles

Report a concern   December 20, 2021 — Rated 10 out of 10 by A.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

woot
Report a concern   December 16, 2021 — Rated 10 out of 10 by Stephen Bowling Don Franklin Russell Springs Service
What do you like about our products and services?

Best service ever :)
Report a concern   December 14, 2021 — Rated 10 out of 10 by Charolette Embry Don Franklin Russell Springs Service
What do you like about our products and services?

Awesome Service! Friendly customer service.
Report a concern   December 14, 2021 — Rated 10 out of 10 by M.H. Don Franklin Russell Springs Service
What do you like about our products and services?

I think the service department is the best, the power train warranty is worth the effort to get the service work done be Franklin Motors service.
Report a concern   December 13, 2021 — Rated 10 out of 10 by Bryan Albritton Don Franklin Russell Springs Sales Department
What do you like about our products and services?

I worked with Blake Miller and his communication and promptness was second to none. The vehicle was just as described. Great experience all around!!

Report a concern   December 10, 2021 — Rated 10 out of 10 by D.L. Don Franklin Russell Springs Service
What do you like about our products and services?

LANCE AND JASON WENT OUT OF THEIR WAY TO MAKE SURE EVERYTHING WAS PERFECT WITH MY PURCHASE. I COULDN'T HAVE ASKED FOR A BETTER EXPERIENCE AND BETTER SALESPEOPLE. THEY ARE THE BEST!!!!!!
Report a concern   December 8, 2021 — Rated 9 out of 10 by C.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Ease of scheduling & availability of appts; services provided in a timely manner.
Report a concern   December 8, 2021 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

People are really nine
Report a concern   December 6, 2021 — Rated 10 out of 10 by R.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Service was great everything I ask for and every question was answered. All very friendly.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

We like to deal locally & GM is the best!
Report a concern   December 3, 2021 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Service
What do you like about our products and services?

Fast courteous service

Report a concern   December 2, 2021 — Rated 10 out of 10 by A.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Genuine parts and we get 2 free maintenance services.

Report a concern   December 1, 2021 — Rated 10 out of 10 by M.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Everybody is really nice. Love my impala

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