Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   January 28, 2022 — Rated 10 out of 10 by E.E. Don Franklin Russell Springs Service
What do you like about our products and services?

The service department listens to my concerns and recommends appropriately with options. Thank you.

Report a concern   January 28, 2022 — Rated 10 out of 10 by S.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Service department is always courteous.

Report a concern   January 28, 2022 — Rated 10 out of 10 by Scott Dodds Don Franklin Russell Springs Service
What do you like about our products and services?

The service was great.

Report a concern   January 27, 2022 — Rated 10 out of 10 by J.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Being able to find online and pick up local

Report a concern   January 26, 2022 — Rated 10 out of 10 by T.F. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Customer service was excellent! Brandon and Bobby were great to work with and answered all my questions. They really made my buying experience wonderful and I would definitely recommend them.

Report a concern   January 24, 2022 — Rated 10 out of 10 by Ryan White Don Franklin Russell Springs Service
What do you like about our products and services?

Scotty and the guys are always good to work with my busy schedule and get my vehicles taken care of.

Report a concern   January 18, 2022 — Rated 10 out of 10 by R.M. Don Franklin Russell Springs Service
What do you like about our products and services?

As advertised and scheduled

Report a concern   January 11, 2022 — Rated 10 out of 10 by P.W. Don Franklin Russell Springs Service
What do you like about our products and services?

In and out quickly!

Report a concern   January 3, 2022 — Rated 10 out of 10 by S.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Thanks for excellent service on my vehicles

Report a concern   December 20, 2021 — Rated 10 out of 10 by A.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

woot

Report a concern   December 16, 2021 — Rated 10 out of 10 by Stephen Bowling Don Franklin Russell Springs Service
What do you like about our products and services?

Best service ever :)

Report a concern   December 14, 2021 — Rated 10 out of 10 by Charolette Embry Don Franklin Russell Springs Service
What do you like about our products and services?

Awesome Service! Friendly customer service.

Report a concern   December 14, 2021 — Rated 10 out of 10 by M.H. Don Franklin Russell Springs Service
What do you like about our products and services?

I think the service department is the best, the power train warranty is worth the effort to get the service work done be Franklin Motors service.

Report a concern   December 13, 2021 — Rated 10 out of 10 by Bryan Albritton Don Franklin Russell Springs Sales Department
What do you like about our products and services?

I worked with Blake Miller and his communication and promptness was second to none. The vehicle was just as described. Great experience all around!!

Report a concern   December 10, 2021 — Rated 10 out of 10 by D.L. Don Franklin Russell Springs Service
What do you like about our products and services?

LANCE AND JASON WENT OUT OF THEIR WAY TO MAKE SURE EVERYTHING WAS PERFECT WITH MY PURCHASE. I COULDN'T HAVE ASKED FOR A BETTER EXPERIENCE AND BETTER SALESPEOPLE. THEY ARE THE BEST!!!!!!

Report a concern   December 8, 2021 — Rated 9 out of 10 by C.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Ease of scheduling & availability of appts; services provided in a timely manner.

Report a concern   December 8, 2021 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

People are really nine

Report a concern   December 6, 2021 — Rated 10 out of 10 by R.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Service was great everything I ask for and every question was answered. All very friendly.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

We like to deal locally & GM is the best!

Report a concern   December 3, 2021 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Service
What do you like about our products and services?

Fast courteous service

Report a concern   December 2, 2021 — Rated 10 out of 10 by A.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Genuine parts and we get 2 free maintenance services.

Report a concern   December 1, 2021 — Rated 10 out of 10 by M.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Everybody is really nice. Love my impala

Report a concern   November 24, 2021 — Rated 10 out of 10 by D.C. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Sales person very helpful and not too pushy.

Report a concern   November 15, 2021 — Rated 9 out of 10 by J.E. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

You sell good cars

Report a concern   November 8, 2021 — Rated 10 out of 10 by Tina Sinclair Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and helpful staff. Great customer service.

Report a concern   November 5, 2021 — Rated 10 out of 10 by B.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Very pleased with my service

Report a concern   November 3, 2021 — Rated 9 out of 10 by C.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendliness and accuracy

Report a concern   November 2, 2021 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great experience with Jordan Godsey. Will definitely buy again!

Report a concern   November 1, 2021 — Rated 10 out of 10 by Scotty Hardwick Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Jordan was the first sales man I have ever been able to actually deal with at any Don Franklin car lot . Bobby in finance was wonderful to work with as well!!!

Report a concern   October 29, 2021 — Rated 10 out of 10 by Richard Stephens Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great vehicles and service staff.


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