Customer Testimonials
Paul and Brandon were both great to work with!
Customer service was awesome!
Fast courteous service
The customer service is unmatched! I always feel like I’m getting the best care possible for my vehicle.
Second time buying from Don Franklin Auto in Russell Springs, Ky. I wanted to buy from them because of being a local company and if I need service on vehicle I can get it done there and not have to run to other counties.Thank You to sales person, Blake Miller, for working with us to find right vehicle at right price and being so accommodating to help us complete the sale.
Very professional service department who got the job done.
I like the GMC/Chevy products look.
They do a great job every time we get anything done with our vehicle
The Russell Springs Don Franklin did a very good job with the all around effort of my purchase.
The service is top rate. The people are very pleasant and effective in what they do.
Treated with respect and appreciation. My appointment was on time for service performed. Dealership very business oriented.
I LOVE MY 2020 Chevy Spark! It turns on a dime, super-easy to park, gets great gas milage, ans is surprisingly roomy for a small car. My old 2006 Chevy Silverado is still looking and running great at 214,000 miles.
Your service team is very friendly, knowledgeable, and courteous.
Jordan Godsey is top notch he went above and beyond to make sure we was happy with our truck we will be back to Jordan in the future!
Staff was friendly. Service done fast
Top notch professional service performed locally.
Very courteous service
good people, reasonable cost but mostly i return for the courteous people you employ.
All of the staff at Don Franklin Russell Springs are very helpful, willing to go the extra mile to get you in the vehicle of your choice.
they work on any of his cars
The employees they make it great all around! You have the best of the best I. Your service department! Leo & Alvey are the best ever!!!
Really nice people
the service manager Alvie is the coolest guy I’ve ever met
The process was quick and easy!! I have a 7 year old with adhd and he was really great with my kids. Also the explanation of things and being helpful as possible. They also filled my gas tank up!!!
It is always very easy to schedule service appointments! The folks are always very friendly and are attentive to the customers needs and concerns. They also got above and beyond with explaining charges and services!!
Very satisfied
The sales and service departments are both friendly and helpful with whatever you need. I bought a new car in March and I really love it! I recently had that car serviced for the first time and they did a great job!
Staff was fun and not pushy
The service
I have always had good service. I have Learned to trust your service department and parts department.
It’s the very reason that I bought my 21 Tahoe there.
Russell Springs location Service Dept does a great job