Customer Testimonials
I had the oil change in Russell Springs, it took less than 30 minutes. I was pleased
Very professional and friendly.
First time at this location. The staff was friendly and service my vehicle in a timely manner.
Quick and easy. Scottie, Luke, and Alvie were awesome.
Great service department in Russell Springs.
Th service team is always on top of things! I appreciate Luke and Scotty working hard to coordinate the service my family needs to keep our vehicles in optimal shape. My wife and I both work out of town, so having dependable vehicles is very important to us. Everyone is always so kind and treat us like family.
Luke is AMAZING and always takes the best care of my family!
Everyone is great and professional
Honest advice and friendly service.
Good job good people especially the front desk.
Prompt and on-time service!
very nice group of people
Great service overall!
Friendly staff they make you feel welcomed and great service they take pride
The customer service is ALWAYS Outstanding!!!
in over 30 years no complaints. Eddie and Dan are the men!!!!
The people that work there.
Very good experience from start to finish
Excellent customer service and very knowledgeable
Mr. Hurt was excellent. A salesman ready to make a sale, but not overly pushy to the point we became annoyed like most salesmen do. We also had a price range and the team was able to get us extremely close to that range.
don franklin is the only place i will ever go to have my car serviced or to buy a car. their service people are outstanding!!! they always make u feel at home and at ease and they are so knowledgeable about all products and very helpful.
friendly quick,and reasonable,and finally you have good coffee
I love the customer care they give to my family with their auto needs.
The service and oil change set up is very accommodating. Employee friendliness is appreciated also.
Service dept
Friendly and always doing it right ! Always on time!
Blake at Russell Springs sold me a vehicle and I only had to miss an hour or less of work, awesome!
The efficiency of the staff. Always nice.
Fast and friendly service. Made my deal over the phone in 30 minutes. Had my truck ready when I got there .

Very nice and fast!