Customer Testimonials
They were nice at the start when we first got there and all throughout the whole process the guys done their job Paul was the best that we had delt with
Always good
Never been disappointed! Always a terrific job. Always good advise. Will continue to be my one stop shop! Thanks to you guys again!
Like Gm
Good salesman
I have a pleasant experience each time I have oil changes or any repair work completed at Russell Springs The staff members are courteous, keep appointments on schedule, and are friendly and professional. Luckily nothing much has ever been wrong with my Terrain, so maybe that is a large part of why I have pleasant experiences!
Awesome service and staff. I would HIGHLY RECOMMEND Don Franklin Russell spring service department to all my family and friends to use Don Franklin to service there vehicles
Thanks for always taking care of my families needs in transportation, and a friendly service department. I appreciate the dealerships courteousness understanding my service needs. Great Job.
I bought my last few vehicles from them.
Good service
Punctual, very pleasant technicians!!!
Russell Springs has the best Service Department out of all the Franklin Dealerships.
Fast courteous service
Professional and knowledgeable technicians who keeps my GMC Terrain running and keeps me laughing. Thank you for all the hard working Don Franklin family. ~Vanessa Garr
Everyone is friendly and always real quick
Friendly service. Easy to work with.
Great quality in every product we have purchased.
The service department is always willing to help and recommend.
Great service and Friendly staff.
Friendly and fast service
Everyone is always nice and helpful. The service is always prompt and done right.
Love my car
Service guys are AMZING!
Friendly and honest!
I always get a great service when I have dealing's with the Russell Springs Franklin's motor. The employees are always willing to help in my time of need. Thanks for always being a good place to revisit in my vehicle needs. Thanks
Service was okay. Will see about parts and how they hold up.
All good, good to deal with, friendly staff
They didn’t try to get me to sit in the sales office for hours on end waiting for someone to negotiate price. They gave me the best number. We treated and I picked up the vehicle. Almost pain-free.
Speed, price, and professionalism of staff.
Service staff and parts department do an outstanding job. Always ready to help solve your service/maintenance issues. Best ever!
Love the customer service . Blake was awesome to deal with, he is definitely a professional at his job! I will highly recommend your dealership!