Customer Testimonials
Everyone is friendly and informative. A 9 because there’s always room for improvement.
Easy appointment scheduling. Great service. I always feel valued as a customer.
The guys at the desk have ALWAYS made it the experience worth the trip and beneficial to my family. On this most recent experience, I asked for an impromptu appointment to take care of a relative’s truck, and they made room for me on a shortened week. I was in/out and on my way, and they were personable, knowledgeable and took good care of me. Grateful for Don Franklin Russell Springs and their great service crew!
Great service and friendly staff
Location. Local employees.
Great people at Russell Springs ky will be back
Good
Quick and efficient!
Best in the business
Schedule appt. Ontime. Very pleased
Blake Miller did an excellent job. You give him a raise
Super friendly and great service.
I specifically went to the Russell Springs dealership, as I had bad experiences at two other Don Franklin dealerships, Burkesville and Somerset.
Thus far, the Service Manager, Alve, and the sales person, Blake both have kept their promises. The overall purchase and service experiences have been what i expect.
Blake Miller did an excellent job. He understands the product he is selling, therefore he can recommend the vehicle the customer might want. I would call him a good company person, but at the same time looks out for his customers.
The service team at Don Franklin in Russell Springs is great. They are always so helpful and polite when I need something. I can’t say enough good things about them.
Had a great car buying experience. They were knowledgeable and helpful
Customer service is amazing
I’ve been a GM person for a long time. Good looking vehicles. Well made…
Fast, friendly and quality service.
The service department is top notch! Great customer service from the minute you are in the door. I appreciate them so much and can’t imagine going anywhere else . They take great care of my vehicle.
BEST SERVICE
Good, honest service.
Whit the schedule I work they always work me in. Scottie is awesome.
I prefer Nissan vehicles over any other brand. Blake Miller was excellent to work with & I will definitely recommend him to anyone needing a vehicle. I was without a vehicle and he made the whole buying process very convenient & easy for me. Thanks again Blake & Jordan for staying late so I could try out & buy my Nissan Rogue after I got off work.
friendly and helpful service
Great service and very professional.
Russell springs is the best location to have anything done.
The employees
They did a great job and it didn’t take long.
I am impressed, the service department knows my name when I walk in.