Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   February 22, 2024 — Rated 10 out of 10 by Michela Santee Don Franklin Russell Springs Service
What do you like about our products and services?

Luke is AMAZING and always takes the best care of my family!

Report a concern   February 15, 2024 — Rated 9 out of 10 by S.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is great and professional

Report a concern   February 12, 2024 — Rated 10 out of 10 by Erick Espinal Don Franklin Russell Springs Service
What do you like about our products and services?

Honest advice and friendly service.

Report a concern   February 10, 2024 — Rated 10 out of 10 by G.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Good job good people especially the front desk.

Report a concern   February 7, 2024 — Rated 10 out of 10 by K.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Prompt and on-time service!

Report a concern   February 7, 2024 — Rated 10 out of 10 by T.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

very nice group of people

Report a concern   February 6, 2024 — Rated 10 out of 10 by H.Y. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service overall!

Report a concern   February 6, 2024 — Rated 10 out of 10 by L.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly staff they make you feel welcomed and great service they take pride

Report a concern   February 6, 2024 — Rated 10 out of 10 by Mesti Parnell Don Franklin Russell Springs Service
What do you like about our products and services?

The customer service is ALWAYS Outstanding!!!

Report a concern   February 1, 2024 — Rated 10 out of 10 by R.M. Don Franklin Russell Springs Service
What do you like about our products and services?

in over 30 years no complaints. Eddie and Dan are the men!!!!

Report a concern   January 26, 2024 — Rated 10 out of 10 by P.H. Don Franklin Russell Springs Service
What do you like about our products and services?

The people that work there.

Report a concern   January 26, 2024 — Rated 10 out of 10 by K.M. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very good experience from start to finish

Report a concern   January 26, 2024 — Rated 10 out of 10 by B.D. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Excellent customer service and very knowledgeable

Report a concern   January 25, 2024 — Rated 10 out of 10 by T.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Mr. Hurt was excellent. A salesman ready to make a sale, but not overly pushy to the point we became annoyed like most salesmen do. We also had a price range and the team was able to get us extremely close to that range.

Report a concern   January 19, 2024 — Rated 10 out of 10 by K.S. Don Franklin Russell Springs Service
What do you like about our products and services?

don franklin is the only place i will ever go to have my car serviced or to buy a car. their service people are outstanding!!! they always make u feel at home and at ease and they are so knowledgeable about all products and very helpful.

Report a concern   January 16, 2024 — Rated 10 out of 10 by Raymond Dearing Don Franklin Russell Springs Service
What do you like about our products and services?

friendly quick,and reasonable,and finally you have good coffee

Report a concern   January 11, 2024 — Rated 10 out of 10 by Jonathon Bronson Don Franklin Russell Springs Service
What do you like about our products and services?

I love the customer care they give to my family with their auto needs.

Report a concern   January 11, 2024 — Rated 10 out of 10 by A.Y.J. Don Franklin Russell Springs Service
What do you like about our products and services?

The service and oil change set up is very accommodating. Employee friendliness is appreciated also.

Report a concern   January 8, 2024 — Rated 10 out of 10 by M.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Service dept

Report a concern   January 6, 2024 — Rated 10 out of 10 by William George Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and always doing it right ! Always on time!

Report a concern   January 5, 2024 — Rated 10 out of 10 by T.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Blake at Russell Springs sold me a vehicle and I only had to miss an hour or less of work, awesome!

Report a concern   December 31, 2023 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Service
What do you like about our products and services?

The efficiency of the staff. Always nice.

Report a concern   December 31, 2023 — Rated 10 out of 10 by Boyd Burton Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Fast and friendly service. Made my deal over the phone in 30 minutes. Had my truck ready when I got there .

Report a concern   December 30, 2023 — Rated 10 out of 10 by S.C. Don Franklin Russell Springs Service
What do you like about our products and services?

The time and efficient service.

Report a concern   December 22, 2023 — Rated 10 out of 10 by T.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Excellent service and very prompt

Report a concern   December 19, 2023 — Rated 10 out of 10 by K.L. Don Franklin Russell Springs Service
What do you like about our products and services?

The service department is great!

Report a concern   December 17, 2023 — Rated 10 out of 10 by M.E. Don Franklin Russell Springs Service
What do you like about our products and services?

availability to service

Report a concern   December 15, 2023 — Rated 10 out of 10 by Ryan Stephens Don Franklin Russell Springs Service
What do you like about our products and services?

Jordan & Brandon made it very easy to get a deal done in a timely manner, as well as answering any questions that we may have had. I really appreciate their working with us!

Report a concern   December 14, 2023 — Rated 10 out of 10 by T.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Always the best service in the area. I waited and only took about forty five minutes. All employees are nice and know their stuff!

Report a concern   December 11, 2023 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Service
What do you like about our products and services?

Professional friendly service


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