Customer Testimonials
The friendly employees, and the service
Service
It is easy to get an appointment for service. It is usually a day or two. I have always been satisfied with the service at Russell Springs. They always do a good job.
Larry Last name removed
Love everything about the buying experience. Only dissatisfaction I have is with my entertainment system in my 2024 Nissan Kicks is no sirius XM Radio. My past two vehicles had this and I miss my talk shows and music stations. I hate Apple Play with the cord!
Fast service!
Your service is very good
Your service dept desk clerks, Scottie and Will are so nice!
I wish you would send out coupons to save on oil changes. I DO NOT GET EMAILS !
Good communication and prompt service
My husband and I are very pleased with the service we have received at Don Franklin Chevrolet. The service has been fast and always very friendly. Thank you and all the guys in your service department!
They helped us get the vehicle we wanted at an fair price and Blake was very helpful.
Friendly and always working you in for an appointment if needed
Convenient
Friendly knowledgeable service people
Always great service
We really liked the sales person Blake Miller. He was very helpful in deciding on the vehicle that we drove away with. He knew all the vehicles on the lot and could tell you anything about them. I would definitely recommend you go see Blake Miller at Don Franklin at Russell Springs, Ky.
Efficient and friendly service!
They were Great, I’m totally satisfied with everything they did to make my purchase a great success!
I like the people you have working there are very friendly and try to actually help you with that you need
Thay are dependable cars
Down to earth and you made me feel important and at ease.
The service and quality of gmc
Quality parts and excellent service makes for a happy customer
Great service and great staff! They look out for my safety.
Friendly staff that do their best to make sure you have an experience that will have you wanting to come back whenever it involves a vehicle
Brandon, Paul, Jordan , and Blake are the best of the best !
Great guys, great to deal with. Helped me alot.
Service was on time. I was on my way in no time at all.
Scottie is so friendly & good to work with. The entire team is great.
The guys at the service department are great they always take care of my needs they are so friendly. I drive 70 miles one way so that the Don Franklin in Russell Springs can service my vehicle that is how confident I am with the service that they provide thank you guys and Scotty Blair you are awesome
Pro Svc Mgr & Svc personnel. Fair prices for Svc