Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   November 15, 2024 — Rated 10 out of 10 by C.L. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

You had the car that my wife wanted and your sale man Blake was very helpful and it seemed like he went the extra mile for us

Report a concern   November 15, 2024 — Rated 10 out of 10 by K.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service and friendly staff

Report a concern   November 15, 2024 — Rated 10 out of 10 by Timothy Mcqueary Don Franklin Russell Springs Service
What do you like about our products and services?

Do a nice job good people

Report a concern   November 14, 2024 — Rated 9 out of 10 by J.E. Don Franklin Russell Springs Service
What do you like about our products and services?

Get in, take care of problem, get out

Report a concern   November 14, 2024 — Rated 10 out of 10 by L.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendliness!!!! They treat their customers so good.

Report a concern   November 14, 2024 — Rated 10 out of 10 by L.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly staff

Report a concern   November 13, 2024 — Rated 10 out of 10 by Mark Hatfield Don Franklin Russell Springs Service
What do you like about our products and services?

NASCAR speed and dependable

Report a concern   November 12, 2024 — Rated 10 out of 10 by J.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Reacted fine with recall and fixed air conditioner

Report a concern   November 12, 2024 — Rated 10 out of 10 by B.H. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great, respectful service department

Report a concern   November 12, 2024 — Rated 10 out of 10 by L.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Very helpful to me and nice

Report a concern   November 12, 2024 — Rated 10 out of 10 by S.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Good products
Wonderful service people!

Report a concern   November 12, 2024 — Rated 10 out of 10 by T.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and friendly service!

Report a concern   November 8, 2024 — Rated 10 out of 10 by Cheryl Daniel Don Franklin Russell Springs Service
What do you like about our products and services?

Excellent service and extremely helpful friendly people

Report a concern   November 6, 2024 — Rated 10 out of 10 by D.K. Don Franklin Russell Springs Service
What do you like about our products and services?

The service is always done well. Luke and Scottie are very friendly and helpful. I trust the crew to take care of my car.

Report a concern   November 6, 2024 — Rated 10 out of 10 by P.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Great people and great service

Report a concern   November 6, 2024 — Rated 9 out of 10 by S.A. Don Franklin Russell Springs Service
What do you like about our products and services?

The service department is top shelf very professional & knowledgeable. They’ve always took great care of me & my family

Report a concern   November 6, 2024 — Rated 10 out of 10 by Laura Dugger Don Franklin Russell Springs Service
What do you like about our products and services?

Nice, friendly

Report a concern   November 2, 2024 — Rated 10 out of 10 by K.M. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The service was very nice and professional! The vehicle looks and sounds brand new even at 5 years old. I love the car I bought from them!

Report a concern   November 1, 2024 — Rated 10 out of 10 by R.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and always nice to deal with.

Report a concern   October 31, 2024 — Rated 10 out of 10 by W.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Courteous service when you make an appointment

Report a concern   October 31, 2024 — Rated 10 out of 10 by Toni Skaggs Don Franklin Russell Springs Service
What do you like about our products and services?

Service dept got me in for a recall within a week. At drop off they gave me an approximate time frame and it was done long before. I then received a call it was ready for pickup. Employees were courteous and friendly.

Report a concern   October 31, 2024 — Rated 10 out of 10 by Vicki Maggard Don Franklin Russell Springs Service
What do you like about our products and services?

Service and atmosphere is excellent. The worker is very friendly and nice . There to answer you questions you may have

Report a concern   October 31, 2024 — Rated 10 out of 10 by K.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Getting in and out in a timely manner!

Report a concern   October 29, 2024 — Rated 10 out of 10 by Paul Taylor Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Awesome staff throughout the Russell Springs store. Great to work with and easy to deal with.

Report a concern   October 29, 2024 — Rated 10 out of 10 by Wanda Roots Don Franklin Russell Springs Service
What do you like about our products and services?

Great selection of vehicles. If they don't have what your looking for on the lot , they will bring it from another location. Sales people are great.

Report a concern   October 29, 2024 — Rated 10 out of 10 by Cheryl Tarry Don Franklin Russell Springs Sales Department
What do you like about our products and services?

They went above and beyond to help me find a reliable vehicle. Very friendly and professional. I would definitely recommend them to anyone

Report a concern   October 29, 2024 — Rated 10 out of 10 by Dudley Brummett Don Franklin Russell Springs Service
What do you like about our products and services?

Great people

Report a concern   October 29, 2024 — Rated 10 out of 10 by S.B. Don Franklin Russell Springs Service
What do you like about our products and services?

How friendly everyone is.

Report a concern   October 28, 2024 — Rated 10 out of 10 by Connie Montgomery Don Franklin Russell Springs Service
What do you like about our products and services?

Products and services are excellent. I’m 70 and we have ppurchased for probably 40 years. Your service dept goes above and beyond! (Mostly Russell Springs)
Top notch service!

Report a concern   October 25, 2024 — Rated 10 out of 10 by A.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly service! Very helpful! Nice area to wait in while car is being serviced


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