Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   February 9, 2025 — Rated 10 out of 10 by C.W. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The Don Franklin powertrain warranty is very beneficial on the certified pre owned vehicles

Report a concern   February 6, 2025 — Rated 10 out of 10 by A.C. Don Franklin Russell Springs Service
What do you like about our products and services?

The products are top grade and all employees are knowledgeable and courteous and very helpful.

Report a concern   February 4, 2025 — Rated 10 out of 10 by Heather Elmore Don Franklin Russell Springs Sales Department
What do you like about our products and services?

This was my second time purchasing a vehicle from Don Franklin in Russell Springs and they were excellent both times I would highly recommend Brandon Roy and Jordan Godsey both of them were fantastic they both answered all of our questions and they worked hard finding me the perfect vehicle and Brandon was so nice and very knowledgeable to show me all the details about my vehicle and even sat in the vehicle and showed me all the buttons and what each one of them did and was kind enough to even help me hook my phone up he took time out to help me when he didn’t have too very appreciative I recommend them to everybody you will not be disappointed 😊

Report a concern   February 4, 2025 — Rated 10 out of 10 by R.W. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Friendly, takes care of any issues immediately

Report a concern   February 4, 2025 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and prompt service!

Report a concern   January 31, 2025 — Rated 10 out of 10 by H.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

They do not waste time, very helpful and friendly, always trying to help you out

Report a concern   January 30, 2025 — Rated 10 out of 10 by Raymond Wilder Don Franklin Russell Springs Service
What do you like about our products and services?

A1 customer service.

Report a concern   January 30, 2025 — Rated 10 out of 10 by Shirley Lawless Don Franklin Russell Springs Service
What do you like about our products and services?

I have used Don Franklin for years, I have bought my vehicles from the Franklin’s and they have been good to me. I keep my vehicle serviced when it needed it. They are great people to deal with.👍

Report a concern   January 30, 2025 — Rated 10 out of 10 by Joe Petett Don Franklin Russell Springs Service
What do you like about our products and services?

Great team of all the employees, everyone there ask if they could help me. Very courteous and professional!. By far one of the best places I’ve ever had my vehicle serviced!

Report a concern   January 28, 2025 — Rated 10 out of 10 by S.K. Don Franklin Russell Springs Service
What do you like about our products and services?

They call and let you know what it will cost

Report a concern   January 28, 2025 — Rated 10 out of 10 by L.M. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very Friendly. Quick process.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Vanessa Garr Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is nice and professional. They take very good care of me and my GMC Terrain. No complaints whatsoever. I love my Franklin family.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Carla Hogue Don Franklin Russell Springs Service
What do you like about our products and services?

I appreciate how well they meet customers needs and the quality of service they provide.

Report a concern   January 28, 2025 — Rated 10 out of 10 by J.J. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Amazing customer service and amazing cars.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Angela Luttrell Don Franklin Russell Springs Service
What do you like about our products and services?

I have only used the Franklin group to buy vehicles for many years . I get all my services done in Russell Springs. I am always met with smiling faces and helpful service staff.

Report a concern   January 23, 2025 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

Love that it is local.

Report a concern   January 23, 2025 — Rated 10 out of 10 by W.F. Don Franklin Russell Springs Service
What do you like about our products and services?

I cause I can trust Don Franklin... They do good service.

Report a concern   January 23, 2025 — Rated 10 out of 10 by M.Q. Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone was friendly and the service was much quicker than I expected. I was in and out in no time.

Report a concern   January 23, 2025 — Rated 10 out of 10 by R.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Very good

Report a concern   January 23, 2025 — Rated 10 out of 10 by S.W. Don Franklin Russell Springs Service
What do you like about our products and services?

The friendly service

Report a concern   January 21, 2025 — Rated 10 out of 10 by Rhonda Collins Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is so nice !

Report a concern   January 21, 2025 — Rated 10 out of 10 by B.O. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Taking the time to listen and find a vehicle that will work for me.

Report a concern   January 21, 2025 — Rated 10 out of 10 by D.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Rapid, and prompt service, with the service done as it should be

Report a concern   January 21, 2025 — Rated 10 out of 10 by B.G. Don Franklin Russell Springs Service
What do you like about our products and services?

I've never had any issues. Customer service is always too notch

Report a concern   January 21, 2025 — Rated 10 out of 10 by M.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service great people great products

Report a concern   January 20, 2025 — Rated 10 out of 10 by Tricia Saylor Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The men there were very helpful and not pushy at all. They let me look and ask questions. They were the sweetest and most down to earth people. I definitely recommend them!!

Report a concern   January 19, 2025 — Rated 10 out of 10 by Alvie Tucker Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Russell Springs service and sales go above and beyond to assist their customers. Every time we have done business with them, whether it be a vehicle service or buying a vehicle, they always listen and help us in anyway possible. I would highly recommend Russell Springs Chevrolet.

Report a concern   January 19, 2025 — Rated 9 out of 10 by C.F. Don Franklin Russell Springs Service
What do you like about our products and services?

It’s close to home. Scottie Blair, Luke Richards and Alvie Tucker always do a good job taking care of me.

Report a concern   January 19, 2025 — Rated 10 out of 10 by Jeff Mondie Don Franklin Russell Springs Service
What do you like about our products and services?

Always get prompt service and the staff goes the extra mile to see that my needs are met

Report a concern   January 17, 2025 — Rated 10 out of 10 by L.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone was friendly and completed the task in a good timeframe


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