Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.W. Don Franklin Russell Springs Service
What do you like about our products and services?

good as always

Report a concern   March 12, 2025 — Rated 10 out of 10 by M.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Good service friendly people great products

Report a concern   March 12, 2025 — Rated 10 out of 10 by Shane Lewis Don Franklin Russell Springs Service
What do you like about our products and services?

Prompt, friendly service department who went above and beyond what I have received at other dealerships to make sure I was informed about the process and facilitated transportation for me while my vehicle was being repaired. I can’t say enough good things about the staff at Don Franklin Russell Springs.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Tom Paxton Don Franklin Russell Springs Service
What do you like about our products and services?

Service was great! I think I was done in half an hour! Always a good time! Thanks!

Report a concern   March 12, 2025 — Rated 10 out of 10 by D.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Good service

Report a concern   March 11, 2025 — Rated 10 out of 10 by Toni Skaggs Don Franklin Russell Springs Service
What do you like about our products and services?

I love a GM product. Our dealership has helpful friendly service

Report a concern   March 11, 2025 — Rated 10 out of 10 by Rebecca Miller Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Appreciate the kind service and responsiveness from Blake. It was 5 min until closing and he still went out of his way to show us a vehicle.

Report a concern   March 9, 2025 — Rated 10 out of 10 by N.P.S.O. Don Franklin Russell Springs Service
What do you like about our products and services?

Great friendly service!

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.B. Don Franklin Russell Springs Service
What do you like about our products and services?

The earnestness of the representatives to solve the problem.

Report a concern   March 7, 2025 — Rated 10 out of 10 by James Morrison Don Franklin Russell Springs Service
What do you like about our products and services?

Great people to deal with Mike Ellis and Mr Hardwick worked beyond to help me find trucks and cars over the years

Report a concern   March 7, 2025 — Rated 10 out of 10 by R.W. Don Franklin Russell Springs Service
What do you like about our products and services?

They were very helpful and finished the work on time

Report a concern   March 7, 2025 — Rated 9 out of 10 by M.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Prompt and honest

Report a concern   March 7, 2025 — Rated 10 out of 10 by Kenson Skaggs Don Franklin Russell Springs Service
What do you like about our products and services?

Awesome staff and always fast and great service!

Report a concern   March 7, 2025 — Rated 10 out of 10 by D.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Reliable and caring

Report a concern   February 28, 2025 — Rated 10 out of 10 by Tina Sinclair Don Franklin Russell Springs Service
What do you like about our products and services?

The Service Team is very professional and courteous. They are always very helpful. Alvie, Luke and Scottie always make sure you have the best Customer Experience.

Report a concern   February 25, 2025 — Rated 10 out of 10 by W.D. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very knowledgeable friendly people, took good care of me and my questions. Highly recommend

Report a concern   February 25, 2025 — Rated 10 out of 10 by Brenda Wooldridge Don Franklin Russell Springs Service
What do you like about our products and services?

The guys are always so friendly from the front desk to the men in the garage. Prices are very competitive. My last oil change was a little expensive but I guess everything is going up.

Report a concern   February 25, 2025 — Rated 10 out of 10 by Melinda Wilson Don Franklin Russell Springs Service
What do you like about our products and services?

Not having to take my vehicle out of town for my oil changes. Very nice service dept. all workers were very helpful!

Report a concern   February 21, 2025 — Rated 10 out of 10 by B.W. Don Franklin Russell Springs Service
What do you like about our products and services?

I like everything about the people that work there and the great service I get. I trust these people to take care of my car for me and they have always done me right. It’s a great feeling to know I can trust them for all I need for my car and it’s a wonderful feeling knowing they are here for me.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Ronald Wilson Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Love them always thinking of customers

Report a concern   February 19, 2025 — Rated 10 out of 10 by S.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service!

Report a concern   February 19, 2025 — Rated 10 out of 10 by Patty Cook- Robbins Don Franklin Russell Springs Service
What do you like about our products and services?

The friendly and helpful employees.

Report a concern   February 19, 2025 — Rated 10 out of 10 by Charles Hardin Don Franklin Russell Springs Service
What do you like about our products and services?

Great service and employees that shot interest

Report a concern   February 19, 2025 — Rated 10 out of 10 by L.G.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly, courteous and timely service

Report a concern   February 18, 2025 — Rated 10 out of 10 by William George Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and efficient!

Report a concern   February 15, 2025 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Service
What do you like about our products and services?

Always friendly professional service

Report a concern   February 14, 2025 — Rated 10 out of 10 by Cheryl Tarry Don Franklin Russell Springs Service
What do you like about our products and services?

Fast, friendly and reliable! Thanks guy 😁

Report a concern   February 9, 2025 — Rated 10 out of 10 by Taylor Owens Don Franklin Russell Springs Service
What do you like about our products and services?

Alvie is the best at what we does!!

Report a concern   February 9, 2025 — Rated 10 out of 10 by A.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Service

Report a concern   February 9, 2025 — Rated 10 out of 10 by Linda Loy Don Franklin Russell Springs Service
What do you like about our products and services?

Friendliness and caring for the customer. Always positive! I have been a widow for approximately 10 years. Since that time they have serviced my car and shown genuine interest in taking care of it.


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