Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 10, 2024 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Liked everyone that helped us and I like everything about my car and I the they all took care of us thank you all

Report a concern   October 10, 2024 — Rated 9 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

The technicians are awesome. Some of the hardest working men I've ever met.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Casey Cornett Don Franklin London Ford - Service
What do you like about our products and services?

Great fast and friendly service with lots of trucks and automobiles to choose from
Report a concern   October 10, 2024 — Rated 10 out of 10 by Kelly Napier Don Franklin London Ford - Service
What do you like about our products and services?

You all have always gave me good quick and Curtis service very good people

Report a concern   October 10, 2024 — Rated 10 out of 10 by John Begley Don Franklin London - Sales
What do you like about our products and services?

Sales person seemed to be up front with no pressure

Report a concern   October 10, 2024 — Rated 10 out of 10 by Gary Amburgey Don Franklin London Ford - Service
What do you like about our products and services?

Went fine
Report a concern   October 10, 2024 — Rated 10 out of 10 by Ava Duncan Don Franklin London - Sales
What do you like about our products and services?

The employees are excellent and the atmosphere is f friendly

Report a concern   October 10, 2024 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

They were very courteous and very helpful. We were pleased with their quick attention. Very friendly.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Elizabeth Moore Don Franklin London - Sales
What do you like about our products and services?

I think they help in every way they could to get the vehicle. I have talked with many dealerships in my search for a vehicle, and some were not helpful or friendly. Maybe they assume something about a widow female. The Don Franklin group made me feel important. I would highly recommend them.
Report a concern   October 10, 2024 — Rated 10 out of 10 by Angela Hayes Don Franklin London Ford - Service
What do you like about our products and services?

You are always able to get me in quickly. The price is reasonable and I lov e that you don't constantly try to sell me additional services or products. That means a lot!
Report a concern   October 10, 2024 — Rated 9 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

The people
Report a concern   October 10, 2024 — Rated 10 out of 10 by M.F. Don Franklin London Ford - Service
What do you like about our products and services?

Although the service trip didn’t go smoothly they worked hard to get it right
Report a concern   October 10, 2024 — Rated 10 out of 10 by Freedom Freedom Christian Church Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   October 10, 2024 — Rated 10 out of 10 by P.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and fast
Report a concern   October 10, 2024 — Rated 10 out of 10 by D.A. Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly, efficient service.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Madeline Allen Don Franklin London Ford - Service
What do you like about our products and services?

I have bought two cars there in the last 18 months. Tim Wells has been awesome. I just recommended a lady I work with to you all and she bought a new car there this week. Service has been great too.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Bill Caudill Don Franklin London Ford - Service
What do you like about our products and services?

The service was quick. The people were very nice. Very nice waiting area.
Report a concern   October 8, 2024 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   October 8, 2024 — Rated 10 out of 10 by J.A. Don Franklin London Ford - Service
What do you like about our products and services?

Honesty. Dependable people

Report a concern   October 8, 2024 — Rated 10 out of 10 by R.S. Don Franklin London - Sales
What do you like about our products and services?

Friendly staff, that were very helpful and made the process easier. Austin was great.
Report a concern   October 8, 2024 — Rated 10 out of 10 by Timothy Felty Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Super friendly stuff and answered questions.
Report a concern   October 7, 2024 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very efficient, friendly, did a wonderful job.

Report a concern   October 6, 2024 — Rated 10 out of 10 by R.B. Don Franklin London - Sales
What do you like about our products and services?

Great experience

Report a concern   October 6, 2024 — Rated 9 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

No hassle

Report a concern   October 5, 2024 — Rated 10 out of 10 by Anthony Eversole Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient

Report a concern   October 5, 2024 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Service men are on the job. Get things done.
Report a concern   October 5, 2024 — Rated 10 out of 10 by Jbn Jbn Sales Llc Don Franklin London Ford - Service
What do you like about our products and services?

Jake stines went above and beyond in service
Report a concern   October 5, 2024 — Rated 9 out of 10 by Rodney Weaver Don Franklin London Ford - Service
What do you like about our products and services?

Kept in touch during service.

Report a concern   October 5, 2024 — Rated 10 out of 10 by J.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The services I needed happened at a great pace and I felt like my vehicle was in great hands while they happened. Their service lane staff is very friendly and helpful.

Report a concern   October 5, 2024 — Rated 9 out of 10 by Darrell Singleton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Quick friendly service no run around bs

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