Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 21, 2023 — Rated 10 out of 10 by Autumn Mabe Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra was amazing! She makes the entire car buying process so simple, from start to finish. I will only buy vehicles from Don Franklin!
Report a concern   August 21, 2023 — Rated 10 out of 10 by P.O. Don Franklin London Ford - Service
What do you like about our products and services?

Polite service members and dependable work
Report a concern   August 21, 2023 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Always good
Report a concern   August 20, 2023 — Rated 10 out of 10 by Deborah Gilbert Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I like that your product meets my need in size and power, but most of all I liked all the guys that played a roll in my transaction: Steve, Derek, Tyler, and Lonnie in the London Store. Each of them are a 10 with me!
Report a concern   August 20, 2023 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Was quick today
Report a concern   August 19, 2023 — Rated 10 out of 10 by William Anderson Don Franklin London Ford - Service
What do you like about our products and services?

Love Jacob our service advisor, always keeps me up to date
Report a concern   August 18, 2023 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything
Report a concern   August 18, 2023 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service all the time
Report a concern   August 18, 2023 — Rated 10 out of 10 by Kelly Evans Don Franklin London Ford - Service
What do you like about our products and services?

I enjoy being a loyal customer for Don Franklin. They have great customer service and treat me like family. I had an appt scheduled for 8:00am yesterday and as soon as I walked in they took care of me instantly and treated me with a warm welcome and it literally only took them 45 mins to complete a full works package which includes oil change, tire rotation and full check up. I recommend anyone to go to Don Franklin.
Report a concern   August 16, 2023 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and easy
Report a concern   August 15, 2023 — Rated 10 out of 10 by Marie Peace Don Franklin London Ford - Service
What do you like about our products and services?

Don Franklin will go above and beyond to make sure that you leave a satisfied customer. Even if it means you stay past closing time in which we did. Me and my daughter left with a vehicle and we are extremely satisfied.

Report a concern   August 14, 2023 — Rated 10 out of 10 by Jolanda Hutsenpiller Don Franklin London - Sales
What do you like about our products and services?

Amy, Kevin and Misty were all over it every time, great service.
We appreciate doing business with everyone.
Thanks for your attention to our traveling needs Keven. All worked out well. Jo loves her new truck LOL

Take care and if you decide to get real on the price of the GT 500 in the show room, Let me know!
Thanks
Bob
Report a concern   August 13, 2023 — Rated 10 out of 10 by Arnold Henson Don Franklin London Ford - Service
What do you like about our products and services?

Excellent Service team, from the counter to the complication of the service being provided. They give you updates if something needs replaced that day or in the days to come. I am confident that you will be satisfied with Don Franklin Ford Service Department. Give them a try!!
Report a concern   August 13, 2023 — Rated 10 out of 10 by M.E. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and speedy service. They explain any problems in detail.
Report a concern   August 13, 2023 — Rated 10 out of 10 by Jimmy Gilbert Don Franklin London Ford - Service
What do you like about our products and services?

Everything always goes good

Report a concern   August 12, 2023 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

just great
Report a concern   August 12, 2023 — Rated 10 out of 10 by Vanessa Buckles Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 12, 2023 — Rated 10 out of 10 by Randall Mahan Don Franklin London Ford - Service
What do you like about our products and services?

Prompt,friendly, and courteous

Report a concern   August 12, 2023 — Rated 10 out of 10 by H.R. Don Franklin London Ford - Service
What do you like about our products and services?

Nice people
Professional

Report a concern   August 11, 2023 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Great deals
Report a concern   August 11, 2023 — Rated 10 out of 10 by James Harrison Don Franklin London Ford - Service
What do you like about our products and services?

Y'all have been great so far. I hope the great service continues.
Report a concern   August 10, 2023 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

Like the reasonable prices.

Very friendly staff.
Report a concern   August 10, 2023 — Rated 10 out of 10 by Billy Reed Don Franklin London Ford - Service
What do you like about our products and services?

Fast Friendly and reasonable prices
Report a concern   August 9, 2023 — Rated 10 out of 10 by M.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything
Report a concern   August 8, 2023 — Rated 10 out of 10 by Derek Akers Don Franklin London Ford - Service
What do you like about our products and services?

Consistent good service and the employees care about customers!!
From Sales to Service and parts, best dealership in the area!!
Report a concern   August 8, 2023 — Rated 10 out of 10 by John Burton Don Franklin London Ford - Service
What do you like about our products and services?

They always are willing to help
Report a concern   August 8, 2023 — Rated 10 out of 10 by Q.S. Don Franklin London - Sales
What do you like about our products and services?

Great service every time. Love Bobby Ayers.
Report a concern   August 8, 2023 — Rated 10 out of 10 by Janna Nichols Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They are very professional and when I had a problem they were on top of it did everything they could to make sure I was happy, and I definitely am happy..

Report a concern   August 8, 2023 — Rated 10 out of 10 by Stanley Ford Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Every aspect of the sale was great..
Very friendly and cooperative staff…
Report a concern   August 8, 2023 — Rated 10 out of 10 by D.C. Don Franklin London - Sales
What do you like about our products and services?

Friendly staff.

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