Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 11, 2023 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

They where friendly an real good about working on getting what we wanted

Report a concern   October 11, 2023 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

So far everything they have done

Report a concern   October 11, 2023 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and great!

Report a concern   October 10, 2023 — Rated 10 out of 10 by Gary Marvich Don Franklin London Ford - Service
What do you like about our products and services?

BEST General Manger i have ever met.
Got involved right from the start.
Very smart and very kind.
Would only buy and service here because of Gary Marvich.

Report a concern   October 8, 2023 — Rated 10 out of 10 by J.S. Don Franklin London - Sales
What do you like about our products and services?

The response to my online inquiry. The assistance of the salesman and the service provided during the process of buying my new truck

Report a concern   October 6, 2023 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

I am a big fan of Don Franklin Ford. Always trust their parts and services. I have never had
a problem with any service they have done for me. Love being able to schedule an appointment.
Courteous and friendly people.

Report a concern   October 5, 2023 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Inventory

Report a concern   October 5, 2023 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is great each time we go. Great service, friendly, excellent all around.

Report a concern   October 4, 2023 — Rated 10 out of 10 by Gabriel Witchett Don Franklin London - Sales
What do you like about our products and services?

The attentiveness and patience of my sales rep Derek Akers

Report a concern   October 4, 2023 — Rated 10 out of 10 by Dewayne Shelley Don Franklin London Ford - Service
What do you like about our products and services?

I like the fast and friendly service

Report a concern   October 3, 2023 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   October 3, 2023 — Rated 10 out of 10 by Tom Schier Don Franklin London Ford - Service
What do you like about our products and services?

Your staff is very friendly and knowledgeable. They go at least one step above to insure the customer is satisfied. Would recommend your service department to anyone.

Report a concern   October 3, 2023 — Rated 10 out of 10 by C.M. Don Franklin London - Sales
What do you like about our products and services?

You had 3 of the he vehicle I was looking for and the King Ranch Truck was not easy to find.

Report a concern   October 2, 2023 — Rated 10 out of 10 by Jimmy Gilbert Don Franklin London - Sales
What do you like about our products and services?

My sales rep is the best, her name is Kindra and she always gets me what I want

Report a concern   October 2, 2023 — Rated 10 out of 10 by Karen Proffitt Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   September 28, 2023 — Rated 10 out of 10 by S.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

People at the Dealership are very friendly and easy to work with.

Report a concern   September 27, 2023 — Rated 10 out of 10 by C.O. Don Franklin London Ford - Service
What do you like about our products and services?

Speedy service and friendly staff

Report a concern   September 27, 2023 — Rated 10 out of 10 by Michael Owens Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

This was not our first vehicle bought from a Don Franklin dealership. We’ve always been treated fairly and honestly. I would recommend them to anyone. Their service department is excellent also. We very much enjoyed working with our salesman Michael “Cornbread “ Smith.

Report a concern   September 27, 2023 — Rated 10 out of 10 by John Brown Don Franklin London - Sales
What do you like about our products and services?

Very friendly service & their salespeople are on top of their game when it comes to get you in your car! We are absolutely pleased with our purchase.

Report a concern   September 27, 2023 — Rated 10 out of 10 by Alicia Wallen Don Franklin London - Sales
What do you like about our products and services?

Prompt Courteous Service! Staff Always Willing To Go Above And Beyond For Their Customers.

Report a concern   September 27, 2023 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick

Report a concern   September 26, 2023 — Rated 9 out of 10 by T.L. Don Franklin London Ford - Service
What do you like about our products and services?

They get the job done!!

Report a concern   September 26, 2023 — Rated 10 out of 10 by Bart Patton Don Franklin London - Sales
What do you like about our products and services?

Very satisfied, makes 4.trucks I bought over the years. Good people.

Report a concern   September 26, 2023 — Rated 10 out of 10 by Jimmy Gilbert Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra was very fast and efficient in getting me what I want

Report a concern   September 25, 2023 — Rated 10 out of 10 by K.W. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is friendly and explain everything very well.

Report a concern   September 25, 2023 — Rated 10 out of 10 by C.D. Don Franklin London - Sales
What do you like about our products and services?

Excellent/professional service provided during a recent purchase of a new vehicle. Tyler Marcum was great! Will definitely be referring anyone looking to purchase.

Report a concern   September 25, 2023 — Rated 10 out of 10 by L.H. Don Franklin London Ford - Service
What do you like about our products and services?

All the employees are nice and courteous. Always feel confident service department does good job.

Report a concern   September 22, 2023 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

The entire process was seamless, starting with scheduling my appointment, which was incredibly easy and convenient. When I arrived at the facility, I was greeted warmly by the staff, and they made me feel right at home.

Not only was the repair work outstanding, but the communication throughout the process was also exceptional. They kept me informed about the progress of the repair, explaining everything in a way that I could understand, which I really appreciated.

Report a concern   September 22, 2023 — Rated 10 out of 10 by G.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly atmosphere

Report a concern   September 22, 2023 — Rated 10 out of 10 by P.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great service great personnel!


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