Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 5, 2023 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and knowledgeable technicians.

Report a concern   August 5, 2023 — Rated 10 out of 10 by P.W. Don Franklin London Ford - Service
What do you like about our products and services?

Super easy to schedule

Report a concern   August 4, 2023 — Rated 10 out of 10 by D.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Love a chevy.
Report a concern   August 4, 2023 — Rated 10 out of 10 by D.L. Don Franklin London - Sales
What do you like about our products and services?

All
Report a concern   August 1, 2023 — Rated 10 out of 10 by J.H. Don Franklin London - Sales
What do you like about our products and services?

Good cars and good sales
Report a concern   July 31, 2023 — Rated 10 out of 10 by S.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Amber was outstanding. She was patient and kind and when I told her I wanted a yellow bronco she found one in Somerset and had it brought to London. She didn't try to force us into a vehicle we didn't want. Sale was a smooth as silk. Thank you so much!

Report a concern   July 29, 2023 — Rated 10 out of 10 by A.D. Don Franklin London - Sales
What do you like about our products and services?

Local trusted name!

Report a concern   July 26, 2023 — Rated 10 out of 10 by Jacob Stevens Don Franklin London - Sales
What do you like about our products and services?

They done anything possible to work with us and make sure we were satisfied with our purchase.
Report a concern   July 19, 2023 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous employees and dependable work.
Report a concern   July 15, 2023 — Rated 10 out of 10 by T.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Awesome guys to trade with

Report a concern   July 14, 2023 — Rated 10 out of 10 by C.C. Don Franklin London - Sales
What do you like about our products and services?

Love your sales staff!
Report a concern   July 12, 2023 — Rated 10 out of 10 by Pamela Elkins Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I ordered my Mustang Mach-E through Don Franklin Ford in London in January and Amy was very patient with me; keeping me updated throughout the process. When it arrived, Ryan picked me up and took me to the dealership. We had pre-approval from our bank but they were able to get us a lower interest rate with Ford. Very smooth and easy process!

Report a concern   July 12, 2023 — Rated 10 out of 10 by Sally Mitchell Don Franklin London - Sales
What do you like about our products and services?

Customer service is great!

Report a concern   July 11, 2023 — Rated 10 out of 10 by Carol Clouse Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great sales staff! They work hard to make certain that everything is smooth and seamless during the sales process. I won’t go anywhere else when it’s time for a new vehicle. They’re simply the best!!
Report a concern   July 7, 2023 — Rated 10 out of 10 by C.E. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff. Easy appointment scheduling. I just love Don Franklin!
Report a concern   July 7, 2023 — Rated 10 out of 10 by R.V. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make appointment for services on my car. Friendly helpful staff. Not too pushy about added services you don’t want. They let you know what services you need at what time. Clean facility nice place to wait. They don’t make you wait along time. Efficient but timely service.

Report a concern   July 7, 2023 — Rated 10 out of 10 by George Campbell Don Franklin London Ford - Service
What do you like about our products and services?

I love that you wash my car after servicing !
Report a concern   July 6, 2023 — Rated 10 out of 10 by K.R. Don Franklin London Ford - Service
What do you like about our products and services?

The service is great. Earl Cornett the mechanic is great with my car. He is a great mechanic.

Report a concern   July 6, 2023 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   July 6, 2023 — Rated 10 out of 10 by Kayla Lovins Don Franklin London - Sales
What do you like about our products and services?

I like that the representatives are always willing to help when I come there whether it’s just for a repair to my vehicle or to get a vehicle.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Oria Smith Don Franklin London Ford - Service
What do you like about our products and services?

Service Department open on Saturdays for oil changes. Fast friendly service.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Shannon Jones Don Franklin London - Sales
What do you like about our products and services?

Friendly, wanted to earn my business.

Report a concern   July 5, 2023 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly employees, good service
Report a concern   July 5, 2023 — Rated 10 out of 10 by C.E. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get an appt without long wait. Friendly service.
Report a concern   July 3, 2023 — Rated 10 out of 10 by Glenda Whitaker Don Franklin London - Sales
What do you like about our products and services?

First time buying from Don Franklin in London well satisfied with my buying experience my sales person Amber was great.
Report a concern   July 3, 2023 — Rated 10 out of 10 by R.E. Don Franklin London - Sales
What do you like about our products and services?

After purchase service

Report a concern   June 30, 2023 — Rated 10 out of 10 by M.K. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and easy. Thank you!

Report a concern   June 30, 2023 — Rated 10 out of 10 by D.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

My salesman seems to be honest. And that’s the way I like it
Report a concern   June 30, 2023 — Rated 10 out of 10 by Deborah Egner Don Franklin London Ford - Service
What do you like about our products and services?

Professional staff
Report a concern   June 30, 2023 — Rated 10 out of 10 by Sammy Hammons Don Franklin London Ford - Service
What do you like about our products and services?

You do what you say and a good job at doing what you say. Thanks


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