Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 10, 2024 — Rated 10 out of 10 by Gary Hensley Don Franklin London Ford - Service
What do you like about our products and services?

Great service and attention to detail. A well trained service department

Report a concern   April 10, 2024 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

The people are very good to work with and Ford makes very dependable products.

Report a concern   April 10, 2024 — Rated 10 out of 10 by B.M. Don Franklin London - Sales
What do you like about our products and services?

WE ARE VERY PLEASED WITH OUR TRUCK AND THE SALE MAN

Report a concern   April 6, 2024 — Rated 10 out of 10 by Shannon Walton Don Franklin London Ford - Service
What do you like about our products and services?

I have already sent a buyer to Bobby Ayers. I can't imagine buying anywhere else. Thank you for your exceptional service!

Report a concern   April 6, 2024 — Rated 10 out of 10 by Ronald Wilson Don Franklin London Ford - Service
What do you like about our products and services?

Just Great.

Report a concern   April 3, 2024 — Rated 10 out of 10 by J.B. Don Franklin London - Sales
What do you like about our products and services?

Had no problem , Bobby was great to work with .

Report a concern   April 3, 2024 — Rated 10 out of 10 by L.A. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent dealership in all areas

Report a concern   April 2, 2024 — Rated 10 out of 10 by L.H. Don Franklin London - Sales
What do you like about our products and services?

The customer service is the best.

Report a concern   April 1, 2024 — Rated 10 out of 10 by Kevin Loudermilk Don Franklin London Ford - Service
What do you like about our products and services?

very friendly staff and timely service.

Report a concern   April 1, 2024 — Rated 10 out of 10 by L.C.C. Don Franklin London Ford - Service
What do you like about our products and services?

they got me right in and out,,,great to deal with

Report a concern   March 31, 2024 — Rated 10 out of 10 by D.J.V. Don Franklin London - Sales
What do you like about our products and services?

I love my new SUV. I just traveled 300 miles and have no problems to report. Thank You

Report a concern   March 31, 2024 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Great staff. Service department is the best

Report a concern   March 31, 2024 — Rated 10 out of 10 by Kendra Davidson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

It’s actually a pretty easy and quick process! Simple and straight to the point!

Report a concern   March 31, 2024 — Rated 10 out of 10 by Kay Parsons Don Franklin London Ford - Service
What do you like about our products and services?

Fast and courteous service

Report a concern   March 30, 2024 — Rated 10 out of 10 by S.W. Don Franklin London Ford - Service
What do you like about our products and services?

Service is great

Report a concern   March 30, 2024 — Rated 10 out of 10 by D.T. Don Franklin London - Sales
What do you like about our products and services?

Great buy

Report a concern   March 30, 2024 — Rated 10 out of 10 by Greg Clevinger Don Franklin London - Sales
What do you like about our products and services?

Super friendly and Travis was awesome

Report a concern   March 30, 2024 — Rated 10 out of 10 by Clarance Carmody Don Franklin London Ford - Service
What do you like about our products and services?

Always quick service and workers always asking if we need anything. Great place to buy from and get vehicle serviced at

Report a concern   March 30, 2024 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Customer service is good, got my car back in a timely manner.

Report a concern   March 30, 2024 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great job and great products

Report a concern   March 30, 2024 — Rated 10 out of 10 by Cotha Prior Don Franklin London Ford - Service
What do you like about our products and services?

sales people were professional and very helpful.
Service team listened to my concerns and came up with the best solution.
Very happy with the service.

Report a concern   March 29, 2024 — Rated 10 out of 10 by H.C.J. Don Franklin London Ford - Service
What do you like about our products and services?

Trust worthy and the services are great they work with you

Report a concern   March 28, 2024 — Rated 10 out of 10 by Janie Baker Don Franklin London Ford - Service
What do you like about our products and services?

We recommend you all to everyone

Report a concern   March 25, 2024 — Rated 10 out of 10 by S.J. Don Franklin London Ford - Service
What do you like about our products and services?

I wasnt waiting longer than an hour for my oil change

Report a concern   March 25, 2024 — Rated 9 out of 10 by F.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   March 24, 2024 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

I am Ford all the way. I trust Ford vehicles and parts. The service writers and all employees are the best. I prefer Ford mechanics to work on my car. Keep the gasoline engines coming.

Report a concern   March 22, 2024 — Rated 10 out of 10 by H.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great products and service. Tim Wells and Kindra Ward did a great job, could not have asked for better service.

Report a concern   March 21, 2024 — Rated 10 out of 10 by K.G. Don Franklin London Ford - Service
What do you like about our products and services?

Good communication, fast and reliable service from a friendly staff. Great job!

Report a concern   March 21, 2024 — Rated 10 out of 10 by M.J. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   March 20, 2024 — Rated 10 out of 10 by L.K. Don Franklin London Ford - Service
What do you like about our products and services?

I've never any issue until the last oil change the cover on the bottom of the engine wasn't

secured properly it fell of and broke the same day.


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