Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   June 29, 2023 — Rated 10 out of 10 by Janice Sizemore Don Franklin London Ford - Service
What do you like about our products and services?

I really like my 2019 Ford Escape and the service department is always wonderful! They are so friendly and professional and always do an excellent job on my vehicle. They always tell me what they have done and never try to sell me anything I don’t need.

Report a concern   June 29, 2023 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

You can depend on them to take good care of your vehicle.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Russell Maynard Don Franklin London Ford - Service
What do you like about our products and services?

Earl performs excellent work on all my vehicles. Always completed in a timely and professional manner.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Carlos Asher Don Franklin London - Sales
What do you like about our products and services?

Very helpful nice people

Report a concern   June 29, 2023 — Rated 10 out of 10 by L.C.L.C.B.O.E. Don Franklin London Ford - Service
What do you like about our products and services?

Do excellent work

Report a concern   June 28, 2023 — Rated 10 out of 10 by J.G. Don Franklin London Ford - Service
What do you like about our products and services?

Very convenient.

Report a concern   June 28, 2023 — Rated 10 out of 10 by P.W. Don Franklin London - Sales
What do you like about our products and services?

Great salesperson listens and makes the experience feel easy!

Report a concern   June 28, 2023 — Rated 10 out of 10 by M.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very satisfied with everything at Don Franklin!

Report a concern   June 28, 2023 — Rated 10 out of 10 by Gary Marvich Don Franklin London Ford - Service
What do you like about our products and services?

The General Manager Gary Marvich was the most professional person I have ever dealt with.
I will buy all my vehicles there because of him.

Report a concern   June 27, 2023 — Rated 10 out of 10 by Gary Eversole Don Franklin London - Sales
What do you like about our products and services?

Super friendly didn’t try to push me to buy
They told me their price and I made an offer that I thought was fair and they took my offer with no haggle it was a pleasant experience
I’m very happy with the truck I bought at the price I could afford without having to spend half a day trying to get the price right for me
I highly recommend you shop Don Franklin for your next vehicle I know I will

Report a concern   June 27, 2023 — Rated 10 out of 10 by S.R.P. Don Franklin London Ford - Service
What do you like about our products and services?

Oil chang

Report a concern   June 27, 2023 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Easiest car buying process I’ve ever gone through and great customer service when it’s time to have my vehicle serviced.

Report a concern   June 27, 2023 — Rated 10 out of 10 by M.W. Don Franklin London Ford - Service
What do you like about our products and services?

Everything went good

Report a concern   June 27, 2023 — Rated 10 out of 10 by C.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone is really friendly and helpful!

Report a concern   June 27, 2023 — Rated 9 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

I liked it that you didn't need to make an appointment to get general maintenance, such as an oil change.

Report a concern   June 26, 2023 — Rated 10 out of 10 by Claude May Don Franklin London Ford - Service
What do you like about our products and services?

Friendly folks

Report a concern   June 25, 2023 — Rated 10 out of 10 by W.E. Don Franklin London Ford - Service
What do you like about our products and services?

Another awesome experience at the service department.

Report a concern   June 25, 2023 — Rated 9 out of 10 by T.J. Don Franklin London Ford - Service
What do you like about our products and services?

Got in the same day and work was fine quickly

Report a concern   June 24, 2023 — Rated 9 out of 10 by Kim Allen Don Franklin London Ford - Service
What do you like about our products and services?

I always get my car serviced with DF. So far, so good. Pricing has went up quite a bit since I started, but everything has. The staff are always courteous and nice. Thanks.

Report a concern   June 24, 2023 — Rated 10 out of 10 by T.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Right product, no pressure, reasonable amount of time and trouble to complete the transaction.

Report a concern   June 23, 2023 — Rated 10 out of 10 by S.H. Don Franklin London - Sales
What do you like about our products and services?

Kindra and Dawn were wonderful to work with! They were able to find the perfect vehicle for me. Don Franklin in London gave me best car buying experience I’ve had.

Report a concern   June 23, 2023 — Rated 10 out of 10 by T.L. Don Franklin London Ford - Service
What do you like about our products and services?

Customer service was great!

Report a concern   June 23, 2023 — Rated 10 out of 10 by T.D. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast

Report a concern   June 22, 2023 — Rated 9 out of 10 by Gary Payne Don Franklin London Ford - Service
What do you like about our products and services?

Quick in and out , full service.

Report a concern   June 22, 2023 — Rated 10 out of 10 by William Ward Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service from everyone that works there!!

Report a concern   June 22, 2023 — Rated 10 out of 10 by F.W. Don Franklin London Ford - Service
What do you like about our products and services?

quick turn around

Report a concern   June 22, 2023 — Rated 10 out of 10 by Carlos Asher Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

All the employees is very friendly and will try there best to help you in anyway they can. GOOD PEOPLE TO DEAL WITH

Report a concern   June 22, 2023 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Good service

Report a concern   June 22, 2023 — Rated 10 out of 10 by T.S. Don Franklin London Ford - Service
What do you like about our products and services?

Professional and very courteous.

Report a concern   June 22, 2023 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

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