Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.B. Don Franklin London - Sales
What do you like about our products and services?

Logan Polly was excellent!

Report a concern   October 17, 2024 — Rated 10 out of 10 by M.E. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service.
Report a concern   October 17, 2024 — Rated 10 out of 10 by T.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service
Report a concern   October 17, 2024 — Rated 10 out of 10 by R.D. Don Franklin London Ford - Service
What do you like about our products and services?

Great people Great service

Report a concern   October 17, 2024 — Rated 10 out of 10 by N.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They were extremely professional!!
Report a concern   October 17, 2024 — Rated 10 out of 10 by Hiren Patel Don Franklin London Ford - Service
What do you like about our products and services?

Yes.

Report a concern   October 17, 2024 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

Service department very friendly ang helpful!
Report a concern   October 17, 2024 — Rated 10 out of 10 by Darrell Hamblin Don Franklin London Ford - Service
What do you like about our products and services?

They are trust worthy and honest I have known James at the Ford dealership in London for a long time he tells you the truth he does not try to talk you into something you don’t need

Report a concern   October 17, 2024 — Rated 10 out of 10 by Angie Rose Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service you provide!!
Report a concern   October 17, 2024 — Rated 10 out of 10 by P.W. Don Franklin London - Sales
What do you like about our products and services?

I love that your salesman can answer any question you have and work with a payment plan. Very nice people
Report a concern   October 17, 2024 — Rated 10 out of 10 by Jackie Caudill Don Franklin London - Sales
What do you like about our products and services?

Great deal, agent worked with me to get exactly what I want in my price range. She was amazing

Report a concern   October 17, 2024 — Rated 10 out of 10 by Phillip Dever Don Franklin London - Sales
What do you like about our products and services?

As a customer from out of town the sales team worked with me over the phone to put a great deal together on a new Ford F-150 Platinum! On delivery day we were in and out of the dealership in about 30 minutes. The team had everything ready to go and it was a flawless experience. I would recommend Don Franklin Ford London to my friends and colleagues.

Report a concern   October 17, 2024 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

Always quick,friendly and professional service! I wouldn’t go anywhere else.

Report a concern   October 16, 2024 — Rated 10 out of 10 by J.B. Don Franklin London - Sales
What do you like about our products and services?

Excellent environment with helpful salesman

Report a concern   October 16, 2024 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, courteous

Report a concern   October 16, 2024 — Rated 10 out of 10 by K.C.C. Don Franklin London Ford - Service
What do you like about our products and services?

Efficient and extremely polite, kind and accommodating

Report a concern   October 16, 2024 — Rated 10 out of 10 by J.S.B. Don Franklin London Ford - Service
What do you like about our products and services?

Always receive good service at this location. Very pleased. Jacob is very good.

Report a concern   October 16, 2024 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Quality Service.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Lee Jeffery Don Franklin London Ford - Service
What do you like about our products and services?

Service is always great and fast!

Report a concern   October 16, 2024 — Rated 10 out of 10 by L.W. Don Franklin London Ford - Service
What do you like about our products and services?

Quick reliable service

Report a concern   October 16, 2024 — Rated 9 out of 10 by Joey Neal Don Franklin London Ford - Service
What do you like about our products and services?

They work with me to fix a problem. They work me in for oil changes.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Brian Hatmaker Don Franklin London Ford - Service
What do you like about our products and services?

The service department always takes care of us!!!
Report a concern   October 16, 2024 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional and efficient!
Report a concern   October 16, 2024 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent

Report a concern   October 16, 2024 — Rated 9 out of 10 by J.K. Don Franklin London Ford - Service
What do you like about our products and services?

Kind and friendly service
Report a concern   October 15, 2024 — Rated 10 out of 10 by M.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   October 15, 2024 — Rated 10 out of 10 by Betty Minor Don Franklin London Ford - Service
What do you like about our products and services?

I’m always happy with my service from you guys
Report a concern   October 15, 2024 — Rated 10 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

The product is always ford parts and service has always been great

Report a concern   October 15, 2024 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

Customer service is excellent

Report a concern   October 15, 2024 — Rated 10 out of 10 by L.C. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service ! No fooling around!

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