Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   November 8, 2024 — Rated 10 out of 10 by Anthony Tamble Don Franklin London Ford - Service
What do you like about our products and services?

Professional staff and making me a happy customer

Report a concern   November 8, 2024 — Rated 10 out of 10 by E.D. Don Franklin London Ford - Service
What do you like about our products and services?

Honesty
Report a concern   November 8, 2024 — Rated 10 out of 10 by Gary Scott Don Franklin London Ford - Service
What do you like about our products and services?

Great work fast service and treats people good

Report a concern   November 8, 2024 — Rated 10 out of 10 by Ralph Dick Iii Don Franklin London Ford - Service
What do you like about our products and services?

I like how yall go out of your way to help me an my wife every time I come by there. An everyone there is friendly. I'll never shop anywhere else.
Report a concern   November 8, 2024 — Rated 10 out of 10 by J.P. Don Franklin London - Sales
What do you like about our products and services?

The customer service was great!
Report a concern   November 8, 2024 — Rated 10 out of 10 by T.G. Don Franklin London Ford - Service
What do you like about our products and services?

Extremely respectful, nice, fast at execution and made me feel like family.
Report a concern   November 7, 2024 — Rated 10 out of 10 by J.W. Don Franklin London Ford - Service
What do you like about our products and services?

Very courteous and quick service

Report a concern   November 7, 2024 — Rated 10 out of 10 by Hazel Slusher Don Franklin London Ford - Service
What do you like about our products and services?

James is service is very professional and ready to get the job completed. Tim Wells in sales is always there to help with any questions or concerns. Great people. Could not ask for better service and people
Report a concern   November 7, 2024 — Rated 10 out of 10 by Connie Poff Don Franklin London Ford - Service
What do you like about our products and services?

Efficiency, friendly service!

Report a concern   November 7, 2024 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and respectful people great crew
Report a concern   November 6, 2024 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Always professional and thorough. Communication is great and transparent about cost and timelines.

Report a concern   November 6, 2024 — Rated 10 out of 10 by William Sharp Ii Don Franklin London Ford - Service
What do you like about our products and services?

Nice facility, great product and wonderful service
Report a concern   November 6, 2024 — Rated 10 out of 10 by L.R. Don Franklin London Ford - Service
What do you like about our products and services?

The employees are so kind. They will help you with any questions or concerns you may have.
Report a concern   November 6, 2024 — Rated 10 out of 10 by D.J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department

Report a concern   November 6, 2024 — Rated 10 out of 10 by Edgar Hurley Don Franklin London Ford - Service
What do you like about our products and services?

Got the vehicle in on time and fixed the problem and kept me informed through the whole process.
Report a concern   November 6, 2024 — Rated 10 out of 10 by Jacqueline Lefevers Don Franklin London Ford - Service
What do you like about our products and services?

The service was great and on time.

Report a concern   November 6, 2024 — Rated 10 out of 10 by M.T. Don Franklin London Ford - Service
What do you like about our products and services?

Always a great experience! Very professional and explain everything

Report a concern   November 6, 2024 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly
Report a concern   November 6, 2024 — Rated 10 out of 10 by K.T. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, fast and affordable with comfortable waiting area
Report a concern   November 6, 2024 — Rated 10 out of 10 by A.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service team

Report a concern   November 6, 2024 — Rated 10 out of 10 by D.P. Don Franklin London - Sales
What do you like about our products and services?

They were very helpful and very friendly. They went out of their way to make sure that we were happy with our vehicle purchase.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Jack Benge Don Franklin London Ford - Service
What do you like about our products and services?

Fast

Report a concern   November 5, 2024 — Rated 10 out of 10 by James Harris Don Franklin London Ford - Service
What do you like about our products and services?

Rob Brown is excellent. The Chris man was very ineffective and lied constantly about the progress of my car. He is lazy an ver unprofessional. If u need anything I would recommend u speaking to Rob Brown as he is extremely helpful and very knowledgeable

Report a concern   November 5, 2024 — Rated 10 out of 10 by O.S. Don Franklin London - Sales
What do you like about our products and services?

Very friendly staff. Austin Davis was very professional and most helpful.

Report a concern   November 4, 2024 — Rated 10 out of 10 by P.D. Don Franklin London Ford - Service
What do you like about our products and services?

In and out fast

Report a concern   November 3, 2024 — Rated 10 out of 10 by Andrew Petruska Don Franklin London Ford - Service
What do you like about our products and services?

Great People There! Friendly, courteous, Caring! May not be Cheap! But IT is Worth any Money spent. Work is done Great and They Notify YOU when Complete and Bend over BACKWARDS when Delivery back is convenient, They were for me as I needed after Hours Pick UP. P S, One of the Cleanest dealers I have seen. Andy
Report a concern   November 2, 2024 — Rated 10 out of 10 by J.I. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff straight to the point and efficient.
Report a concern   November 1, 2024 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service the employees are very freindliy
Report a concern   November 1, 2024 — Rated 10 out of 10 by Chris Combs Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love the car and the way they were willing to work with us to get all the paper work done...Great customer care...Thanks so much for all yourbhelp
Report a concern   November 1, 2024 — Rated 10 out of 10 by Tommy Gross Don Franklin London Ford - Service
What do you like about our products and services?

Everything


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