Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 10, 2024 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

They were very courteous and very helpful. We were pleased with their quick attention. Very friendly.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Elizabeth Moore Don Franklin London - Sales
What do you like about our products and services?

I think they help in every way they could to get the vehicle. I have talked with many dealerships in my search for a vehicle, and some were not helpful or friendly. Maybe they assume something about a widow female. The Don Franklin group made me feel important. I would highly recommend them.
Report a concern   October 10, 2024 — Rated 10 out of 10 by Angela Hayes Don Franklin London Ford - Service
What do you like about our products and services?

You are always able to get me in quickly. The price is reasonable and I lov e that you don't constantly try to sell me additional services or products. That means a lot!
Report a concern   October 10, 2024 — Rated 9 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

The people
Report a concern   October 10, 2024 — Rated 10 out of 10 by M.F. Don Franklin London Ford - Service
What do you like about our products and services?

Although the service trip didn’t go smoothly they worked hard to get it right
Report a concern   October 10, 2024 — Rated 10 out of 10 by Freedom Freedom Christian Church Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   October 10, 2024 — Rated 10 out of 10 by H.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and fast
Report a concern   October 10, 2024 — Rated 10 out of 10 by D.A. Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly, efficient service.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Madeline Allen Don Franklin London Ford - Service
What do you like about our products and services?

I have bought two cars there in the last 18 months. Tim Wells has been awesome. I just recommended a lady I work with to you all and she bought a new car there this week. Service has been great too.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Bill Caudill Don Franklin London Ford - Service
What do you like about our products and services?

The service was quick. The people were very nice. Very nice waiting area.
Report a concern   October 8, 2024 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   October 8, 2024 — Rated 10 out of 10 by J.A. Don Franklin London Ford - Service
What do you like about our products and services?

Honesty. Dependable people

Report a concern   October 8, 2024 — Rated 10 out of 10 by R.S. Don Franklin London - Sales
What do you like about our products and services?

Friendly staff, that were very helpful and made the process easier. Austin was great.
Report a concern   October 8, 2024 — Rated 10 out of 10 by Timothy Felty Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Super friendly stuff and answered questions.
Report a concern   October 7, 2024 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very efficient, friendly, did a wonderful job.

Report a concern   October 6, 2024 — Rated 10 out of 10 by R.B. Don Franklin London - Sales
What do you like about our products and services?

Great experience

Report a concern   October 6, 2024 — Rated 9 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

No hassle

Report a concern   October 5, 2024 — Rated 10 out of 10 by Anthony Eversole Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient

Report a concern   October 5, 2024 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Service men are on the job. Get things done.
Report a concern   October 5, 2024 — Rated 10 out of 10 by Jbn Llc Don Franklin London Ford - Service
What do you like about our products and services?

Jake stines went above and beyond in service
Report a concern   October 5, 2024 — Rated 9 out of 10 by Rodney Weaver Don Franklin London Ford - Service
What do you like about our products and services?

Kept in touch during service.

Report a concern   October 5, 2024 — Rated 10 out of 10 by J.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The services I needed happened at a great pace and I felt like my vehicle was in great hands while they happened. Their service lane staff is very friendly and helpful.

Report a concern   October 5, 2024 — Rated 9 out of 10 by Darrell Singleton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Quick friendly service no run around bs
Report a concern   October 5, 2024 — Rated 9 out of 10 by G.J. Don Franklin London Ford - Service
What do you like about our products and services?

Got it together it seems

Report a concern   October 4, 2024 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Wow what a great experience

Report a concern   October 4, 2024 — Rated 10 out of 10 by Charles Gregory Long Don Franklin London Ford - Service
What do you like about our products and services?

Great and friendly service personal and the products are great been going there for years and never had any problems. I do recommend them to anyone that I know that needs a car serviced.
Report a concern   October 4, 2024 — Rated 9 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

The service attendants are friendly, helpful and knowledgeable about my vehicle. They get to work and get my vehicle done and me on my way quickly!

Report a concern   October 4, 2024 — Rated 10 out of 10 by G.M. Don Franklin London Ford - Service
What do you like about our products and services?

The service is great from sales person to service department .

Report a concern   October 3, 2024 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

People
Report a concern   October 3, 2024 — Rated 10 out of 10 by Ron Fisher Don Franklin London Ford - Service
What do you like about our products and services?

I have bought a truck and 2 suv’s from don franklin . The team is always curious and helpful. I will be doing business with don franklin again .


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