Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 20, 2024 — Rated 10 out of 10 by T.K. Don Franklin London Ford - Service
What do you like about our products and services?

Always gets my vehicle in in a timely manner and always very professional
Report a concern   September 20, 2024 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

Nice selection of vehicles to choose from. The employees are friendly but professional. The service department team is great and they do a good job.
Report a concern   September 20, 2024 — Rated 10 out of 10 by V.E. Don Franklin London Ford - Service
What do you like about our products and services?

Good service. Prompt.

Report a concern   September 20, 2024 — Rated 10 out of 10 by Jacob Stines Don Franklin London Ford - Service
What do you like about our products and services?

Very time efficient and well priced

Report a concern   September 20, 2024 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast, Friendly, and knowledgeable.
Report a concern   September 20, 2024 — Rated 10 out of 10 by Dean Brown Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good service friendly people

Report a concern   September 20, 2024 — Rated 9 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and reasonable prices on products

Report a concern   September 20, 2024 — Rated 10 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly people. Didn't have to wait very long to service my vehicle.
Report a concern   September 20, 2024 — Rated 10 out of 10 by Crystal Anders Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Steve & Kendra were amazing to work with. They found what I asked for & got the financing ready before I even got there. I live in London but work in Tn so I will definitely be recommending them to anyone I know looking to purchase a vehicle. They made my purchase enjoyable.

Report a concern   September 20, 2024 — Rated 10 out of 10 by A.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Best car buying experience! Kinda was the absolute best and Will was fantastic in financing.

Report a concern   September 20, 2024 — Rated 10 out of 10 by C.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick in and out
Report a concern   September 20, 2024 — Rated 10 out of 10 by R.T. Don Franklin London Ford - Service
What do you like about our products and services?

In and out quick
Very professional

Report a concern   September 20, 2024 — Rated 10 out of 10 by A.R. Don Franklin London Ford - Service
What do you like about our products and services?

Had to have ac/heat replaced

Report a concern   September 18, 2024 — Rated 10 out of 10 by Joseph Stidham Don Franklin London - Sales
What do you like about our products and services?

I converted from Chevrolet to Ford in 2014. Since then I have had far fewer issues with vehicles. Don Franklin specifically Don Franklin Ford in London has been incredible to work with and they truly know what customer service is.

Report a concern   September 18, 2024 — Rated 10 out of 10 by Donna Lakes Don Franklin London Ford - Service
What do you like about our products and services?

Prices are reasonable and friendly service.

Report a concern   September 18, 2024 — Rated 10 out of 10 by S.B. Don Franklin London Ford - Service
What do you like about our products and services?

Timely
Report a concern   September 17, 2024 — Rated 10 out of 10 by T.E. Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful and courteous

Report a concern   September 17, 2024 — Rated 10 out of 10 by L.Q. Don Franklin London Ford - Service
What do you like about our products and services?

When I’ve had to bring my car in - fast courteous service!

Report a concern   September 17, 2024 — Rated 10 out of 10 by Dennis Bunch Don Franklin London Ford - Service
What do you like about our products and services?

ROBBIE BROWN SERVICE MANAGER😊
Report a concern   September 17, 2024 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Good service friendly people

Report a concern   September 17, 2024 — Rated 10 out of 10 by Ethan Wine Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kendra was awesome and I had a great buying experience with her as my sales associate.

Report a concern   September 17, 2024 — Rated 10 out of 10 by Kevin Loudermilk Don Franklin London Ford - Service
What do you like about our products and services?

Really good People to work with. Very courteous.

Report a concern   September 17, 2024 — Rated 10 out of 10 by Scotty Harrison Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful! Tries to meet the needs of your customers and their wallets as well! Great staff! You can tell whoever runs the service dept is well liked and respected by the staff!

Report a concern   September 17, 2024 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

Service is the best
Report a concern   September 14, 2024 — Rated 10 out of 10 by G.P. Don Franklin London - Sales
What do you like about our products and services?

Quality products , good salespeople

Report a concern   September 14, 2024 — Rated 10 out of 10 by Robert Blair Don Franklin London - Sales
What do you like about our products and services?

Great customer service from Rusty and Steve. Highly recommend.
Report a concern   September 14, 2024 — Rated 10 out of 10 by J.C. Don Franklin London - Sales
What do you like about our products and services?

Frankie and Tim were extremely helpful. The entire sales team was professional and made the purchase process very easy!
Report a concern   July 13, 2024 — Rated 10 out of 10 by R.J. Don Franklin London Ford - Service
What do you like about our products and services?

Service is great

Report a concern   July 12, 2024 — Rated 10 out of 10 by Mike Duff Don Franklin London Ford - Service
What do you like about our products and services?

First service was for an oil change with no issues and quick service. A few days later, had a leaking / flat tire, they got me in and out once again with no issues with quick and courteous service.
Report a concern   July 8, 2024 — Rated 10 out of 10 by Karma Nichols Don Franklin London Ford - Service
What do you like about our products and services?

Love y'all. Great sales staff, great service staff.

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