Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 30, 2024 — Rated 10 out of 10 by J.T. Don Franklin London - Sales
What do you like about our products and services?

Super convenient anytime you need something done
Report a concern   April 30, 2024 — Rated 10 out of 10 by J.B. Don Franklin London - Sales
What do you like about our products and services?

Great place to do business!

Report a concern   April 30, 2024 — Rated 10 out of 10 by S.B. Don Franklin London Ford - Service
What do you like about our products and services?

Everything the service the staff and product all is 5 stars
Report a concern   April 30, 2024 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Respect and kindness
Report a concern   April 30, 2024 — Rated 10 out of 10 by L.J. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and informative staff.
Report a concern   April 24, 2024 — Rated 10 out of 10 by William Quail Don Franklin London Ford - Service
What do you like about our products and services?

The service department is always cooperative with my schedule.

Report a concern   April 23, 2024 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Efficient, friendly, courteous service. Consultation on/about any issues that are encountered during service and maintenance.

Report a concern   April 23, 2024 — Rated 10 out of 10 by John Goins Don Franklin London Ford - Service
What do you like about our products and services?

Like the Saturday service. It’s very convenient for me. Even if I don’t have an appointment they will work me in. Wait time is not bad. Happy to do business with them.
Report a concern   April 23, 2024 — Rated 10 out of 10 by Janet Williams Don Franklin London Ford - Service
What do you like about our products and services?

I’ve been very satisfied with the service and the purchase of my car almost 1 year ago very happy with Don Franklin

Report a concern   April 23, 2024 — Rated 10 out of 10 by Darrell Zilinsky Don Franklin London Ford - Service
What do you like about our products and services?

Very professional. Service is always done in a timely manner.

Report a concern   April 23, 2024 — Rated 10 out of 10 by Sandra Spence Don Franklin London Ford - Service
What do you like about our products and services?

The oil changes are fast. The people are really nice.
Report a concern   April 23, 2024 — Rated 10 out of 10 by C.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service & easy scheduling! Employees are always friendly and helpful.
Report a concern   April 23, 2024 — Rated 10 out of 10 by Albert Hembree Don Franklin London - Sales
What do you like about our products and services?

Great people and service.

Report a concern   April 23, 2024 — Rated 10 out of 10 by Casey Cornett Don Franklin London Ford - Service
What do you like about our products and services?

Easy process for an oil change.
Report a concern   April 17, 2024 — Rated 10 out of 10 by Tom Schier Don Franklin London Ford - Service
What do you like about our products and services?

Your Service staff is out standing! Jacob goes above and beyond as my service advisor. I've had nothing but excellent experience with both, Your Service department and your collision repair shop.
Report a concern   April 17, 2024 — Rated 10 out of 10 by P.B. Don Franklin London Ford - Service
What do you like about our products and services?

All good
Report a concern   April 16, 2024 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Everything was great!
Report a concern   April 11, 2024 — Rated 10 out of 10 by Tommy Allen Don Franklin London - Sales
What do you like about our products and services?

Mr. Tim Wells has made buying a car easy and painless. I am a repeat customer. I bought a new Bronco Sport last year and bought a new Explorer this year. I called Mr. Wells last week and he found what I wanted two days later.

Report a concern   April 11, 2024 — Rated 10 out of 10 by V.Z. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and professional

Report a concern   April 11, 2024 — Rated 10 out of 10 by L.C. Don Franklin London Ford - Service
What do you like about our products and services?

Honest
Report a concern   April 10, 2024 — Rated 10 out of 10 by Brenda Hale Don Franklin London Ford - Service
What do you like about our products and services?

Very nice people that care

Report a concern   April 10, 2024 — Rated 10 out of 10 by Gerard Hyland Don Franklin London Ford - Service
What do you like about our products and services?

All Ford Dealers have the same products and services. Don Franklin's difference is the employees we are well cared for and welcomed, treated as if we were special.

Report a concern   April 10, 2024 — Rated 10 out of 10 by D.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly professional service.
Report a concern   April 10, 2024 — Rated 10 out of 10 by Gary Hensley Don Franklin London Ford - Service
What do you like about our products and services?

Great service and attention to detail. A well trained service department

Report a concern   April 10, 2024 — Rated 10 out of 10 by Retta Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

The people are very good to work with and Ford makes very dependable products.
Report a concern   April 10, 2024 — Rated 10 out of 10 by B.M. Don Franklin London - Sales
What do you like about our products and services?

WE ARE VERY PLEASED WITH OUR TRUCK AND THE SALE MAN
Report a concern   April 6, 2024 — Rated 10 out of 10 by Shannon Walton Don Franklin London Ford - Service
What do you like about our products and services?

I have already sent a buyer to Bobby Ayers. I can't imagine buying anywhere else. Thank you for your exceptional service!

Report a concern   April 6, 2024 — Rated 10 out of 10 by Ronald Wilson Don Franklin London Ford - Service
What do you like about our products and services?

Just Great.
Report a concern   April 3, 2024 — Rated 10 out of 10 by J.B. Don Franklin London - Sales
What do you like about our products and services?

Had no problem , Bobby was great to work with .

Report a concern   April 3, 2024 — Rated 10 out of 10 by L.A. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent dealership in all areas

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