Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 1, 2025 — Rated 10 out of 10 by K.S. Don Franklin London Ford - Service
What do you like about our products and services?

The only place in the area I can get an appointment for an oil change

Report a concern   April 1, 2025 — Rated 10 out of 10 by T.N. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly people

Report a concern   April 1, 2025 — Rated 10 out of 10 by S.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Amazing customer service

Report a concern   March 31, 2025 — Rated 10 out of 10 by Leslie Foster Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly service, knowledgeable

Report a concern   March 30, 2025 — Rated 10 out of 10 by George Collins Don Franklin London - Sales
What do you like about our products and services?

Friendly service

Report a concern   March 30, 2025 — Rated 10 out of 10 by O.G. Don Franklin London Ford - Service
What do you like about our products and services?

I always receive fantastic service e rutile I bring my car for an oil change.

Report a concern   March 29, 2025 — Rated 10 out of 10 by Tommy McKinney Don Franklin London - Sales
What do you like about our products and services?

I was blessed to be able to meet CAM FRANKLIN. He was always smiling going back inside for several times for this and come back the same. He aways described ,short some and mostly long. It took several hours but all the employees spooked and some stopped and talk a little. I know we will have some problems as we go along but feel it won’t be a problem getting it fixed. Like I said ‘Cam’ made it without a problem so I sure the employees will fix if any thinking needs fixed.

Report a concern   March 29, 2025 — Rated 10 out of 10 by R.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Salesman knew what he was doing and understood what I was looking for

Report a concern   March 29, 2025 — Rated 10 out of 10 by R.K. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and professional staff made auto buying easy and not stressful!

Report a concern   March 29, 2025 — Rated 10 out of 10 by Angela Morgan Don Franklin London - Sales
What do you like about our products and services?

Very professional, personal staff, super easy to get your application process through..

Report a concern   March 29, 2025 — Rated 10 out of 10 by R.W. Don Franklin London - Sales
What do you like about our products and services?

Everyone is very helping with whatever you need

Report a concern   March 28, 2025 — Rated 10 out of 10 by S.A. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is nice and you don't wait too long.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Michael Minga Don Franklin London - Sales
What do you like about our products and services?

I got my second new vehicle today and they were fast and got me on the road I’m in love with this truck Misty had her clean and ready for me when I got there thank you for the great service

Report a concern   March 28, 2025 — Rated 10 out of 10 by B.W. Don Franklin London - Sales
What do you like about our products and services?

Misty was very professional and not pushy. Very nice salesperson to work with.

Report a concern   March 28, 2025 — Rated 10 out of 10 by J.O. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Y'all are awesome

Report a concern   March 28, 2025 — Rated 10 out of 10 by William Estridge Don Franklin London Ford - Service
What do you like about our products and services?

It is very handy to be able to schedule all of my auto needs with one phone call. I'm currently in the market for a bigger truck (f350 dually). I'm sure I will get the best price here so as not to spend so much time and money shopping around.

Report a concern   March 28, 2025 — Rated 9 out of 10 by M.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

What were told was pretty accurate. Friendly and helpful staff

Report a concern   March 28, 2025 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

James was the best at keeping me updated about progress in my service

Report a concern   March 27, 2025 — Rated 10 out of 10 by Zackary Hall Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   March 27, 2025 — Rated 10 out of 10 by Laurel County of Educat Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service people and great service always willing to help out!!!!

Report a concern   March 27, 2025 — Rated 10 out of 10 by Claude May Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service

Report a concern   March 27, 2025 — Rated 10 out of 10 by Andrew Barlow Don Franklin London - Sales
What do you like about our products and services?

In my past history of going to other dealerships you cannot negotiate to get a vehicle your salesman and manager kept working with us to get the monthly payments that we wanted and we really appreciate it 10 out of 10 products and services we are really pleased

Report a concern   March 26, 2025 — Rated 10 out of 10 by L.K. Don Franklin London Ford - Service
What do you like about our products and services?

ALWAYS Do a good job.

Report a concern   March 26, 2025 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent

Report a concern   March 26, 2025 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

U have better deals on cars and u try to work with the customers to get a car of their choice

Report a concern   March 26, 2025 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable and very good quality and prompt service. Very professional!!

Report a concern   March 26, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Everything and everyone

Report a concern   March 26, 2025 — Rated 10 out of 10 by T.G. Don Franklin London Ford - Service
What do you like about our products and services?

Their kindness and professionalism

Report a concern   March 26, 2025 — Rated 10 out of 10 by T.W. Don Franklin London Ford - Service
What do you like about our products and services?

Trust worthy vehicles and timely, reliable service.

Report a concern   March 26, 2025 — Rated 10 out of 10 by S.P. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and friendly


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