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Customer Testimonials
Kendra was very helpful and I felt like the management team was instrumental in working a deal that worked for both them and I. Sales was the best experience I’ve ever had.
Friendliness & silliness to help
Very nice people
Easy to talk to the guys when I need to ask a question
The best service ever like always.
Great service friendly
Great service department
Very supportive and helpful.Thank you all!!!!
I love the pick up and delivery option. It’s so easy for me to get an oil change.
Great product and top notch service
The warranty is for unbeatable.
Friendly staff
Very professional, fast service.
Fast and friendly
Nice folks
I’ve only recently been to my first service appointment for my truck. My first experience was a pleasant one.
Good service quick
Loved working with max and peanut.
I like to deal with James Parton and Larry they are very helpful and don’t try to pressure use into anything we don’t need on our car at the time they tell us if they think the brakes will last to next time not like one guy you have that try’s to get us to put brakes on it every time we have been there last 3 times
Very good service. Products are number one
Everything. Great ppl that work there. Love Don Franklin of London ky.
Staff are really friendly and if you do encounter any problems they have great management that makes it right
I was treated as a valued customer and received quick and great service.
Tim wells is the best
Polite, helpful & quick
How quickly and efficiently service is performed when drop my vehicle off for service
Very friendly. Good quality work. Explains everything you need to know about your vehicle
Everything
Don’t have to wait a long time to get the oil changed

I would say I worked with Alex when getting my Bronco Sport. However, that would be a disservice to the London team. I bought a vehicle before it had its trade-in inspection and service. That’s how new to the lot it was, not even listed yet.
They still did the inspection and service, including around $2000 billed worth of service including a replaced front axel, without me paying a dime more.
While they waited to get it fixed over a holiday weekend, they gave me a loaner Jeep Cherokee Altitude.
They have been endlessly supportive of my first major car purchase as a team all around, and that is how you make permanent customers.