Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 20, 2025 — Rated 10 out of 10 by Patrick Murphy Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is very polite and my service was taken care timely and efficiently.

Report a concern   March 20, 2025 — Rated 10 out of 10 by Joseph Digiulian Don Franklin London Ford - Service
What do you like about our products and services?

Worked with me to get me in my new truck fixed
it to my standards and delivered it to me at a convenient location after the repairs were completed
Report a concern   March 20, 2025 — Rated 10 out of 10 by Hilda Judd Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   March 20, 2025 — Rated 10 out of 10 by Shelia Hall Don Franklin London Ford - Service
What do you like about our products and services?

Truck was in and out like a flash, with courtesy car to go eat. 5 Star
Report a concern   March 20, 2025 — Rated 10 out of 10 by Tracey Reeves Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Customer service was amazing!
Report a concern   March 20, 2025 — Rated 10 out of 10 by E.T. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Nice employees to work with.
Report a concern   March 20, 2025 — Rated 10 out of 10 by S.F. Don Franklin London Ford - Service
What do you like about our products and services?

Chris was great. I was in and out super quick. Great job đź‘Ź

Report a concern   March 20, 2025 — Rated 10 out of 10 by Don Wilson Don Franklin London Ford - Service
What do you like about our products and services?

Great people and good service. Wish they would go back to washing car after doing work.

Report a concern   March 20, 2025 — Rated 10 out of 10 by M.H. Don Franklin London - Sales
What do you like about our products and services?

Ivan and Tim were very good to me. They asked me what I was looking to spend and stayed within that budget. Thats more than I expected! I have always hated car shopping because the dealers are predatory! I can NOT say that about these gentlemen that were just great to me. I have owned Chevrolets and BMW my whole life. I think I might be a Lincoln person after this truly great experience.
Report a concern   March 20, 2025 — Rated 10 out of 10 by C.M. Don Franklin London - Sales
What do you like about our products and services?

Outstanding sales and financial people.
Report a concern   March 20, 2025 — Rated 10 out of 10 by C.B. Don Franklin London - Sales
What do you like about our products and services?

Sales person Misty was respectful, friendly and efficient.

She located the vehicle I wanted.

Will made the financial process run smoothly.

Report a concern   March 20, 2025 — Rated 10 out of 10 by J.L. Don Franklin London - Sales
What do you like about our products and services?

Its good

Report a concern   March 20, 2025 — Rated 10 out of 10 by Neal Parrett Don Franklin London - Sales
What do you like about our products and services?

Everything was top tier service and products! Everyone was a welcoming and treated us like family and made this experience very easy and smooth! Kindra and Tim are the best!

Report a concern   March 20, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Good service

Report a concern   March 20, 2025 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Your service department is fast and efficient. The service techs are always friendly and helpful.

Report a concern   March 20, 2025 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

Treated like family

Report a concern   March 20, 2025 — Rated 10 out of 10 by Rebecca North Don Franklin London Ford - Service
What do you like about our products and services?

It was wonderful service. Fast and efficient.
I wasn’t expecting my car to be cleaned! Such a nice bonus!
Report a concern   March 20, 2025 — Rated 10 out of 10 by S.P. Don Franklin London Ford - Service
What do you like about our products and services?

Always gets me in and out!
Report a concern   March 20, 2025 — Rated 10 out of 10 by S.M. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and answer the phone when you call
Report a concern   March 20, 2025 — Rated 10 out of 10 by Ronald Williams Don Franklin London Ford - Service
What do you like about our products and services?

Good and friendly and highly appreciated thank you much

Report a concern   March 20, 2025 — Rated 10 out of 10 by B.F. Don Franklin London Ford - Service
What do you like about our products and services?

Great service at a reasonable price.
Report a concern   March 19, 2025 — Rated 10 out of 10 by Emmanuel Mcvay Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The salesman was very nice and informative. He answered all of our questions. The financing was quick and easy. We have bought several automobiles from Don Franklin and would highly recommend them to anyone.
Report a concern   March 19, 2025 — Rated 10 out of 10 by Maranda Carr Don Franklin London Ford - Service
What do you like about our products and services?

The sales representative Mark went above and beyond to get me a vehicle and I would recommend him to anyone who was looking to buy.

Report a concern   March 19, 2025 — Rated 10 out of 10 by Chasta Asher Don Franklin London Ford - Service
What do you like about our products and services?

Friendly quick service
Report a concern   March 18, 2025 — Rated 10 out of 10 by William Vaught Don Franklin London - Sales
What do you like about our products and services?

Don Franklin Ford has always gone above and beyond

Report a concern   March 18, 2025 — Rated 10 out of 10 by Ruby Gilkey Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and helpful!

Report a concern   March 17, 2025 — Rated 10 out of 10 by L.N. Don Franklin London Ford - Service
What do you like about our products and services?

I love that they come to work or at home get my truck service it and return it to me.

Report a concern   March 17, 2025 — Rated 10 out of 10 by J.D. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent emergency service!
Report a concern   March 17, 2025 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and informative service folks.

Report a concern   March 16, 2025 — Rated 10 out of 10 by Morgan Sams Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Eli was great! Did everything he could and had the nicest personality!

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