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Customer Testimonials
The people are nice, the service was quick. Nothing not to like!
Everyone was friendly and helped me out with getting the car that I dreamed of.
Clean and low miles.
The salesmen especially Tim Wells he goes to the extreme to make sure customers are satisfied and getting a good deal and vehicle
Jordan was a great person to deal with very knowledgeable and patient. And no pushiness.
No hassle great service real nice profession service
Very easy to get an appointment. Good, quick service and all around nice people!!
Very satisfied
Quick
I've bought two vehicles from this store and the experience was pleasant both times. It didn't have the back and forth, high stress negotiations like I've experienced in other places. The salesperson, Kindra Burkhart, was very pleasant and responsive.
Friendly and helpful staff.. They go above and be on to help you.
Very fast and friendly
Robbie Brown service manager. Takes care of me always. Gets me in quickly.
Awesome experience buying both of my vehicles there Austin is a great salesman
Great customer service!!!
Jorden. Was not pushy. He was very courteous and answered all my questions. I’m very patient. I didn’t make the decision that day, but he was very patient and when I signed the papers, everybody was very courteous and helpful.
Excellent service and professionalism
Best service in town, old fashioned curtsying, the kind you don't see anywhere no more
The staff are friendly and helpful. The service is quick and efficient. Love this place.
No hassle dealing. Delivered truck to me.
You guys always get me in on time. Everyone is very helpful. I love the text reminders about my upcoming service dates and times.
I've always found Ford products to be reliable and dependable. The guys in the Service department are great, they are friendly and willing to explain what was done and what needs to deal done.
Ford is very reliable and always been taken care of everytime I am there
You all have very prompt service and are very friendly to customers.
Very quick! Took care of my needs wonderfully!
Sales and service are both great at Don Franklin Ford London! Tim Wells has been very helpful and professional with the several vehicles I’ve bought there and their service department is second to none.
Very helpful and will tell you what it’s going to cost before hand
The salesman was not too pushy about buying a vehicle. The service department was professional.
Friendly and knowledgable staff
I love my Ford Explorer and also, the great service dept at London Don Franklin.