Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   January 26, 2022 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Efficient, friendly service adn communication about my vehicle.
Report a concern   January 26, 2022 — Rated 10 out of 10 by Thomas Oakley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great sales team! Quick and efficient at getting the buying process completed with excellent customer service!
Report a concern   January 26, 2022 — Rated 10 out of 10 by A.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We love Don Franklin! We have purchased 3 vehicles from them & have had great experiences!

Report a concern   January 25, 2022 — Rated 10 out of 10 by Jimmy Tinsley Don Franklin London - Sales
What do you like about our products and services?

Derek Akers took phenomenal care of us to get my husband in the truck he has always wanted and we appreciate him so much. Derek was kind and very courteous and that made a great first time experience for our truck shopping needs and because of him we will be returning to get me a vehicle!!!

Report a concern   January 25, 2022 — Rated 10 out of 10 by B.P. Don Franklin London Ford - Service
What do you like about our products and services?

Very good people to work with.polite nice and honest.
Report a concern   January 25, 2022 — Rated 10 out of 10 by G.I. Don Franklin London Ford - Service
What do you like about our products and services?

I have purchased 4 vehicles from Don Franklin and have used their service and parts departments. Everyone is very professional and helpful to me every time.

Report a concern   January 25, 2022 — Rated 10 out of 10 by S.B. Don Franklin London Ford - Service
What do you like about our products and services?

Good and fast service

Report a concern   January 24, 2022 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, dependable service.
Report a concern   January 19, 2022 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service personnel
Report a concern   January 18, 2022 — Rated 10 out of 10 by L.J. Don Franklin London Ford - Service
What do you like about our products and services?

Amber was absolutely awesome as a sales representative of Don Franklin. She was patient, knowledgeable, professional and enabled a great buying experience.
Report a concern   January 18, 2022 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

i like to know why you get app but are about 40 min.or 1 hour late
Report a concern   January 17, 2022 — Rated 10 out of 10 by R.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone is helpful and informed.
Report a concern   January 17, 2022 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome service and staff !
Report a concern   January 17, 2022 — Rated 10 out of 10 by Amanda Hoskins Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love everything about Don Franklin Ford used car lot in London KY. Rex and Kevin are probably my two favorite people to work with and they always treat us great. We have just purchased our 4th vehicle with Don Franklin and the last 3 have been with Rex and Kevin. They always go over and beyond to treat us like family instead of another customer passing through. We also let Don Franklin service our vehicles and they do an awesome job as well.

Report a concern   January 15, 2022 — Rated 10 out of 10 by L.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Amber made the buying experience truly awesome! Her patience, product knowledge and professionalism is a true asset to the Don Franklin Dealership Family.
Report a concern   January 14, 2022 — Rated 10 out of 10 by Tara Messer Don Franklin London Ford - Service
What do you like about our products and services?

The staff at Don Franklin is always so helpful, kind, and knowledgeable. Don Franklin makes the buying and servicing experience an ease.

Report a concern   January 14, 2022 — Rated 9 out of 10 by M.S. Don Franklin London - Sales
What do you like about our products and services?

Patient, attentive, explain things, listen
Report a concern   January 14, 2022 — Rated 10 out of 10 by A.M. Don Franklin London Ford - Service
What do you like about our products and services?

Cost and good people

Report a concern   January 14, 2022 — Rated 10 out of 10 by L.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

g00d
Report a concern   January 13, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything good customer service

Report a concern   January 11, 2022 — Rated 10 out of 10 by Ethan Baird Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

My salesman Bobby Ayers is one of the best I have ever got to deal with! I’m extremely pleased with the entire process.

Report a concern   January 11, 2022 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast reliable service!
Report a concern   January 11, 2022 — Rated 10 out of 10 by D.G. Don Franklin London - Sales
What do you like about our products and services?

Great product great service thank you so much

Report a concern   January 11, 2022 — Rated 10 out of 10 by D.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   January 10, 2022 — Rated 10 out of 10 by Paul Elliott Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and professional and the owners actually stand behind their products and services. They do a great job and if a mistake happens they always make it right.
Report a concern   January 10, 2022 — Rated 10 out of 10 by L.H. Don Franklin London Ford - Service
What do you like about our products and services?

The staff is very friendly and helpful. I was able to get an appointment fast and when I was there didn’t have to wait too long to get the job finished.

Report a concern   January 7, 2022 — Rated 10 out of 10 by I.R. Don Franklin London Ford - Service
What do you like about our products and services?

Best service department in town!
Report a concern   January 7, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London - Sales
What do you like about our products and services?

I’m very satisfied with my F150
Report a concern   January 7, 2022 — Rated 10 out of 10 by C.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Jamal Wagner was our sales person and we had the best experience with him!

Report a concern   January 6, 2022 — Rated 10 out of 10 by Ryan Henson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything


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