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Customer Testimonials
I’m very satisfied with my F150
Jamal Wagner was our sales person and we had the best experience with him!
Everything
Awesome sales and service
Service was very quick and easy
Friendly and honest. Very professional and experienced, glad we done business wit Mr Wells.
Dan Duncan is a fine person of service and sales. We couldn't be more happy with the results on how we were treated.
I have to say, I’m never going to shop for a new car anywhere else! I absolutely love the customer service as well as the amazing deals on all of their vehicles. I highly recommend going to Don Franklin for your next purchase.
No pressure, great product....will come back.
Had an exceptional salesman, Tim Wells. Tim provided excellent customer service. He provided a no pressure selling process and accommodated my needs in purchasing a truck. Beat buying experience I’ve had! Thanks Tim!
I have traded twice now with Don Franklin Ford in London, Ky. Both times I found the entire staff to be friendly and efficient. Wonderful folks to work with! I highly recommend Don Franklin Ford in London, KY!
You complete what you promise in a fast and competent manner!
The service is great. The sales staff is wonderful and very helpful. I would recommend buying your next vehicle from Don Franklin Auto. I have bought 2 vehicles from them and have been pleased with the service.
It was fast and convenient
The Sales person, Amber Allen, I worked with was extremely knowledgeable and professional. She was the best person I have ever worked with when looking to purchase a new vehicle. I would recommend her and work with her again the future. She knows the products very well and is not over bearing, trying to get a sale.
I was treated good, and recieved friendly service !
Kevin Caudill is the best! He takes care of you the best he can. Got me the best deal fir the vehicle I purchased. Recommend to go to him.
Very nice staff and quick dealer at getting you in a car
Great people and Great service
Fast, friendly service.
Prompt friendly service
We have bought several different Nissan vehicles. And the servic was very nice
I love everything about Don Franklin! They are so friendly and I always get my oil changed there and anything else I need done! Merry Christmas and a Blessed New Year!
The people are nice and they really seem to want to help.
Fair price
Fast and affordable service and reliable products
Staff is very friendly, and knowledgeable. Jeff knows what he is doing (I forgot his last name). I will definitely be coming back.
The customer service was excellent.
Fast. And friendly

Best service department in town!