Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   November 23, 2021 — Rated 10 out of 10 by B.S. Don Franklin London - Sales
What do you like about our products and services?

Amber Allen done a great job helping me select the best vehicle for my needs.
Entire staff was super to work with.

Report a concern   November 22, 2021 — Rated 10 out of 10 by K.I. Don Franklin London Ford - Service
What do you like about our products and services?

The service department was quick and efficient!

Report a concern   November 22, 2021 — Rated 9 out of 10 by Kristen Jones Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and honest answers.

Report a concern   November 20, 2021 — Rated 10 out of 10 by Earnest Hollan Don Franklin London - Sales
What do you like about our products and services?

I THIOUGHT MY SALESPERSON (DEREK AKERS) WAS 100% IN TOUCH WITH THE DEAL I WAS LOOKING FOR. DON FRANKLINS A GREAT PLACE TO TRADE AND THE WHOLE STAFF WAS VERY FRIENDLY AND MADE MY PURCHASE EASY.

Report a concern   November 19, 2021 — Rated 10 out of 10 by E.P. Don Franklin London - Sales
What do you like about our products and services?

Easy to deal with
Report a concern   November 19, 2021 — Rated 10 out of 10 by J.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service everyone was friendly and helpful.
Report a concern   November 18, 2021 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendliness and promptness!!
Report a concern   November 18, 2021 — Rated 10 out of 10 by E And E Haulers Don Franklin London Ford - Service
What do you like about our products and services?

I received very good and friendly service.I have driven and own Fords for 47 years and they have never really let me down .
Report a concern   November 18, 2021 — Rated 10 out of 10 by Robert Feltner Don Franklin London Ford - Service
What do you like about our products and services?

Great service! Power train
warranty is the best! 15 yr/500,000 miles.

Report a concern   November 18, 2021 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Always helpful people

Report a concern   November 18, 2021 — Rated 10 out of 10 by B.R. Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable and dependable

Report a concern   November 17, 2021 — Rated 10 out of 10 by Tiffany Akin Don Franklin London - Sales
What do you like about our products and services?

Our salesman, Amber, was very knowledgeable & professional. She made buying my new car a breeze.

I love my new Ford Escape. I love the heated steering wheel & heated leather seats. The beautiful 2 tone interior was a also a big factor in choosing this vehicle.
Report a concern   November 16, 2021 — Rated 10 out of 10 by Joey Patterson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly service and quality products. I’ve bought my last 6 vehicles from Don Franklin and I’ve had great experiences with each sale.
Report a concern   November 16, 2021 — Rated 10 out of 10 by Mark Roark Don Franklin London Ford - Service
What do you like about our products and services?

The service department is the always excellent! No matter what the issue, they do their best to get you taken care of in a timely fashion. They are very professional and yet remain in a personal level with the customer.

Report a concern   November 16, 2021 — Rated 10 out of 10 by L.G.L. Don Franklin London Ford - Service
What do you like about our products and services?

Clean, easy, and everyone was very friendly and courteous.
Report a concern   November 16, 2021 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and easy to get in
Report a concern   November 16, 2021 — Rated 10 out of 10 by Angela Stull Don Franklin London - Sales
What do you like about our products and services?

We have had the best experience at Don Franklin In London Ky! The staff there are so welcoming and helpful! Dawn and peanut both ere amazing and display such care to us and our children during the buying process! Thank you until next time and God bless

Report a concern   November 15, 2021 — Rated 10 out of 10 by F.H. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and courteous service.

Report a concern   November 15, 2021 — Rated 10 out of 10 by Gary Payne Don Franklin London Ford - Service
What do you like about our products and services?

They are fair and fast service.
Report a concern   November 13, 2021 — Rated 10 out of 10 by Patricia Tincher Don Franklin London Ford - Service
What do you like about our products and services?

I like the promptness of there service, the friendliness of the staff, and the products that they sale and service. I would highly recommend Don Franklin over any dealership that I have been too,. We have bought 3 vehicles from Don Franklin and when I’m ready to buy again it will be from them at Don Franklin Ford.
Report a concern   November 12, 2021 — Rated 10 out of 10 by P.T. Don Franklin London Ford - Service
What do you like about our products and services?

is clean and helpfull
Report a concern   November 12, 2021 — Rated 10 out of 10 by G.H. Don Franklin London Ford - Service
What do you like about our products and services?

Timely service and super friendly/nice staff
Report a concern   November 12, 2021 — Rated 10 out of 10 by Nancy Goodin Don Franklin London Ford - Service
What do you like about our products and services?

Prompt, friendly service as always.
Report a concern   November 11, 2021 — Rated 10 out of 10 by Carl Gilbert Don Franklin London Ford - Service
What do you like about our products and services?

front line service guys are super
Report a concern   November 11, 2021 — Rated 10 out of 10 by H.N. Don Franklin London Ford - Service
What do you like about our products and services?

very professional and friendly
Report a concern   November 11, 2021 — Rated 10 out of 10 by Donald Inks Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fiendly people and The 2022 Ford Maverick Pickup.

Report a concern   November 10, 2021 — Rated 9 out of 10 by Jimmy Curry Don Franklin London - Sales
What do you like about our products and services?

When it comes to trucks, I really like the Ford ranger, the salesman was very helpful and I really liked the staff. They are very friendly and helpful , not pushy but willing to listen and work with the customer, great place to buy a vehicle

Report a concern   November 10, 2021 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   November 10, 2021 — Rated 10 out of 10 by Gary Smith Don Franklin London Ford - Service
What do you like about our products and services?

Everything
Report a concern   November 9, 2021 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to schedule, quick, everything was addressed. Will be back !

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