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Customer Testimonials
The people were friendly.
Great dealing with Mr. Hensley at Don Franklin Ford in London, Ky.
Services department was courteous and professional. They serviced my vehicle in a timely manner. Great waiting area.
Very easy to work with
Service was done on time and very professional.
Ease and convenience of making appointments along with fast, friendly service.
Reasonably priced, reasonable trade offers
I don’t know yet but as far as sales that was a great experience
Friendly can do attitude!
Everyone was super friendly! I was serviced and back on the road in no time :)
Really good service
Y’all have wonderful workers! They literally treat you like family! It’s so wonderful to know there are still loving people out there! 10/10 recommend to everyone!
Each time I’ve brought my vehicle in for service, the staff have been very professional and courteous and this is why I will buy again from Don Franklin!!
Easy, stress free.
Free and quick
Good product great salesman
Very good service, explained what they did and were very friendly with me
Nice people, good cars.
great service done in a timely manner
Very good service very nice and friendly people would recommend and have recommended my friends and family
Kevin always finds me the perfect truck and is never pushy.
It’s not the price
good service & most friendly staff
Misty was wonderful to work with. Couldn’t have been more pleased. Very easy and no stress involved what so ever.
I love that the service department isn’t pushy and doesn’t try to sell you on services that isn’t necessary. That doesn’t happen with many businesses in this area at all!!
Great sales staff very good selection of autos Derick Akers excellent sales member
The London KY service department is awesome. Very friendly, helpful and professional. I drive 60 miles to go there vs any local service provider.
Kendra is a great person and a great sales woman.
Great group of people and Bobby Ayers went above and beyond to get me a good deal

Misty is the best sales person ever! She is caring and goes out of her way to do things to help!