Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 14, 2021 — Rated 10 out of 10 by Jeffrey Burdine Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   September 14, 2021 — Rated 10 out of 10 by Gayle Wooten Don Franklin London Ford - Service
What do you like about our products and services?

no haggling back & forth went out their way to accommodate me

Report a concern   September 14, 2021 — Rated 10 out of 10 by Robert Cureton Don Franklin London - Sales
What do you like about our products and services?

The sales staff were amazing they did not push me into anything I did not want walked me through the process 100% and I got the car, payment and interest rate that I ask for it was no hassle will definitely recommend them for future purchases
Report a concern   September 14, 2021 — Rated 10 out of 10 by R.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything!!
Report a concern   September 13, 2021 — Rated 10 out of 10 by G.B. Don Franklin London - Sales
What do you like about our products and services?

Nice people

Report a concern   September 13, 2021 — Rated 10 out of 10 by M.O. Don Franklin London - Sales
What do you like about our products and services?

Great to deal with on my new Bronco! Amy did a great job and kept in touch during the whole process! She’s a keeper!
Report a concern   September 13, 2021 — Rated 10 out of 10 by A.S. Don Franklin London - Sales
What do you like about our products and services?

Rex Helton at your London KY store is the best sales professional that I have ever dealt with. He is the reason my wife and I have bought four vehicles from Don Franklin Ford in London. Great customer service and he puts the customer first.
Report a concern   September 13, 2021 — Rated 10 out of 10 by A.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very professional staff
Report a concern   September 13, 2021 — Rated 10 out of 10 by Tyler Huff Don Franklin London Ford - Service
What do you like about our products and services?

Raleigh Bowling was an amazing Salesman. Very fair and honest. We can’t say enough about the service department. So nice and friendly. I’ve had so many bad experiences with service departments, but at Don Franklin, they get the job done with a fair price.

Report a concern   September 10, 2021 — Rated 10 out of 10 by William Robbins Don Franklin London Ford - Service
What do you like about our products and services?

Ease of scheduling
Thoroughness of inspection

Report a concern   September 9, 2021 — Rated 10 out of 10 by Glenn Mosley Don Franklin London - Sales
What do you like about our products and services?

I liked the professionalism of your representative Tim Wells. Very knowledgeable and courteous.
Report a concern   September 8, 2021 — Rated 10 out of 10 by Ronnie Owens Don Franklin London Ford - Service
What do you like about our products and services?

Very professional and willing to help with any questions
Report a concern   September 8, 2021 — Rated 10 out of 10 by Hazel Slusher Don Franklin London Ford - Service
What do you like about our products and services?

Service is great and the workers are always kind and professional. Could not ask for anything better.
Report a concern   September 8, 2021 — Rated 10 out of 10 by B.P. Don Franklin London Ford - Service
What do you like about our products and services?

It took more time then expected. Over all went well.
Report a concern   September 7, 2021 — Rated 10 out of 10 by Carolyn Cottrell Don Franklin London Ford - Service
What do you like about our products and services?

London KY Don Franklin Dealership has the best service center around.

Report a concern   September 7, 2021 — Rated 10 out of 10 by A.S. Don Franklin London - Sales
What do you like about our products and services?

Good vehicle easy no hassle financing great customer service friendly atmosphere

Report a concern   September 5, 2021 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service department,

Report a concern   September 5, 2021 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

The people and the service
Report a concern   September 4, 2021 — Rated 10 out of 10 by Ron Easter Don Franklin London Ford - Service
What do you like about our products and services?

The best after purchase service I’ve ever had. The Ford F 150 is the best truck on the road!!

Report a concern   September 3, 2021 — Rated 10 out of 10 by Malcolm Marlowe Don Franklin London Ford - Service
What do you like about our products and services?

All of the staff are very helpful. They do whatever they can to take care of you.
Report a concern   September 3, 2021 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Fast efficient courteous

Report a concern   September 3, 2021 — Rated 10 out of 10 by Teresa Robinson Don Franklin London Ford - Service
What do you like about our products and services?

Service

Report a concern   September 2, 2021 — Rated 10 out of 10 by Lynn Hammons Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly

Report a concern   September 2, 2021 — Rated 10 out of 10 by A.W. Don Franklin London Ford - Service
What do you like about our products and services?

Service was good and quick…nice workers
Report a concern   September 1, 2021 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and quality parts !
Report a concern   September 1, 2021 — Rated 10 out of 10 by A.K. Don Franklin London Ford - Service
What do you like about our products and services?

We Love Don Franklin

Report a concern   August 31, 2021 — Rated 10 out of 10 by Kenneth Brewer Don Franklin London Ford - Service
What do you like about our products and services?

Good customer service and great quality vehicle

Report a concern   August 31, 2021 — Rated 10 out of 10 by Nellie Barrier Don Franklin London Ford - Service
What do you like about our products and services?

Great Service !!
Report a concern   August 31, 2021 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Reliable vehicle and service is good
Report a concern   August 30, 2021 — Rated 10 out of 10 by L.F. Don Franklin London - Sales
What do you like about our products and services?

Very friendly and knowledgeable staff, especially my salesman, Derek Akers.
Derek kept me abreast on my special order, answered all questions thoroughly and he returned my calls or texts in a timely manner. He definitely made car buying easy. DF truly has an honest and true salesman in Derek.
He’s a gem!!!

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