Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   June 23, 2021 — Rated 10 out of 10 by L.M. Don Franklin London - Sales
What do you like about our products and services?

I love Lincoln!
Report a concern   June 22, 2021 — Rated 10 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

Super friendly service

Report a concern   June 21, 2021 — Rated 10 out of 10 by Carrie Adams Don Franklin London - Sales
What do you like about our products and services?

The trucks I have purchased have been great. Staff always helpful. I am a returning customer and will continue to do business with Don Franklin.

Report a concern   June 21, 2021 — Rated 10 out of 10 by Christopher Brogli Don Franklin London Ford - Service
What do you like about our products and services?

The london Don Franklin’s service is far better than any other dealer device that I have experienced in my life. The staff is friendly, responsive and always willing to help.

Report a concern   June 19, 2021 — Rated 10 out of 10 by Teresa Collins Don Franklin London Ford - Service
What do you like about our products and services?

Completeness, and courteous service from employees.
Report a concern   June 19, 2021 — Rated 10 out of 10 by Gloria Inman Don Franklin London Ford - Service
What do you like about our products and services?

I have bought several vehicles from Don Franklin and have them all serviced at the London location. I am always treated well and in a professional and friendly manner. This means a lot to me as this is not always the case at other places that do this type of work.
Report a concern   June 19, 2021 — Rated 10 out of 10 by Tyler Worley Don Franklin London Ford - Service
What do you like about our products and services?

When it comes to your vehicle they don’t mess around to get you back on the road.
Report a concern   June 19, 2021 — Rated 10 out of 10 by Bobby Oliver Don Franklin London Ford - Service
What do you like about our products and services?

They are great they above what anyone would ever ask them to do. They are very friendly and helpful with everything that you ask of them .

Report a concern   June 18, 2021 — Rated 10 out of 10 by S.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good all around people
Report a concern   June 18, 2021 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

I was amazed at how fast they fixed my car

Report a concern   June 18, 2021 — Rated 10 out of 10 by O.P. Don Franklin London - Sales
What do you like about our products and services?

very nice product and great service
Report a concern   June 17, 2021 — Rated 10 out of 10 by L.K. Don Franklin London Ford - Service
What do you like about our products and services?

Very dependable ! Each person knows their job.
Report a concern   June 17, 2021 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendliness and punctuality.

Report a concern   June 17, 2021 — Rated 10 out of 10 by Minnie Hopper Don Franklin London Ford - Service
What do you like about our products and services?

People are nice. I didn't have to wait. I don't think there is a better place to buy a new car in KY. The service can not be beat.
Report a concern   June 17, 2021 — Rated 9 out of 10 by M.G. Don Franklin London Ford - Service
What do you like about our products and services?

There isn't a big push to perform unnecessary services
Report a concern   June 17, 2021 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

I like the price, efficiency of getting my truck serviced and the friendly service employees.
Report a concern   June 16, 2021 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, efficient service and a car wash too!
Report a concern   June 15, 2021 — Rated 10 out of 10 by D.W. Don Franklin London Ford - Service
What do you like about our products and services?

Needed a battery and got quick friendly service.
Report a concern   June 15, 2021 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department and parts department
Report a concern   June 14, 2021 — Rated 10 out of 10 by Eric Bingham Don Franklin London Ford - Service
What do you like about our products and services?

Fast
Report a concern   June 11, 2021 — Rated 10 out of 10 by Wesley Bishop Don Franklin London Ford - Service
What do you like about our products and services?

Always treated good with great service!
Wes Bishop
Report a concern   June 10, 2021 — Rated 10 out of 10 by T.R. Don Franklin London Ford - Service
What do you like about our products and services?

Price and customer service!
Report a concern   June 9, 2021 — Rated 10 out of 10 by Clara Patterson Don Franklin London Ford - Service
What do you like about our products and services?

They do a great job!

Report a concern   June 9, 2021 — Rated 10 out of 10 by H.S. Don Franklin London Ford - Service
What do you like about our products and services?

Service has been exceptional, my salesman has went above and beyond to take care of my needs

Report a concern   June 9, 2021 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly people

Report a concern   June 9, 2021 — Rated 10 out of 10 by Tommy Davis Don Franklin London - Sales
What do you like about our products and services?

The service was as always nothing short of amazing.

Report a concern   June 9, 2021 — Rated 10 out of 10 by Steven King Don Franklin London Ford - Service
What do you like about our products and services?

Friendly competent employees. Quick response to service issues. I highly recommend Don Franklin Ford. I have purchased my last 3 vehicles from them and each transaction has been flawless. My salesman's name is Raleigh, he's terrific, a good listener and explains the vehicles he sells inside and out. Something that is really needed with today's automobile's.
Steven King

Report a concern   June 8, 2021 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Best customer service around

Report a concern   June 4, 2021 — Rated 10 out of 10 by Steve Matlock Don Franklin London Ford - Service
What do you like about our products and services?

Best around
Report a concern   June 4, 2021 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, knowledgeable people.

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