Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 28, 2021 — Rated 10 out of 10 by C.P.I. Don Franklin London - Sales
What do you like about our products and services?

My salesman, Derek Akers, was great to work with. He was aware of the type of vehicle I was interested in and found exactly what I needed. He is a very personable and handled all steps in checking out very professionally.

Report a concern   September 28, 2021 — Rated 10 out of 10 by J.D. Don Franklin London Ford - Service
What do you like about our products and services?

Kalab who did my oil change was great and the so was the Kyle and Larry.

Report a concern   September 28, 2021 — Rated 10 out of 10 by Dallas Collett Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kevin is always quick to find me the perfect vehicle.

Report a concern   September 28, 2021 — Rated 10 out of 10 by Daniel Boggs Don Franklin London Ford - Service
What do you like about our products and services?

Efficient staff and quality work

Report a concern   September 27, 2021 — Rated 10 out of 10 by Shelia Shaffer Don Franklin London Ford - Service
What do you like about our products and services?

Very courteous staff. Service Department was thorough and knowledgeable and didn’t keep me waiting for an unreasonable amount of time. I was impressed with the overall experience.

Report a concern   September 27, 2021 — Rated 9 out of 10 by J.S. Don Franklin London - Sales
What do you like about our products and services?

Ranger and salesperson

Report a concern   September 26, 2021 — Rated 10 out of 10 by R.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything went good and smooth

Report a concern   September 25, 2021 — Rated 10 out of 10 by R.H. Don Franklin London - Sales
What do you like about our products and services?

The selection.

Report a concern   September 24, 2021 — Rated 10 out of 10 by Carolyn Baker Don Franklin London Ford - Service
What do you like about our products and services?

Convenient service

Report a concern   September 24, 2021 — Rated 10 out of 10 by W.H. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and do the job right the first time,

Report a concern   September 24, 2021 — Rated 10 out of 10 by Anthony Beeler Don Franklin London - Sales
What do you like about our products and services?

Very friendly and knowledgeable staff!

Report a concern   September 24, 2021 — Rated 10 out of 10 by N.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very well organized! Great service

Report a concern   September 23, 2021 — Rated 10 out of 10 by G.G. Don Franklin London Ford - Service
What do you like about our products and services?

They get you in and out, very friendly and informative about what service that was done to the vehicle.

Report a concern   September 23, 2021 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, efficient service with a caring attitude.

Report a concern   September 23, 2021 — Rated 10 out of 10 by Kelly Ison Don Franklin London - Sales
What do you like about our products and services?

We love buying our vehicles from Tim Wells @Don Franklin.

Report a concern   September 23, 2021 — Rated 10 out of 10 by C.P. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   September 22, 2021 — Rated 10 out of 10 by John Hinkle Don Franklin London Ford - Service
What do you like about our products and services?

The fact that people listen and care about what you want done to your car and how it is handled by the service team. Very well pleased.

Report a concern   September 22, 2021 — Rated 10 out of 10 by K.V. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   September 22, 2021 — Rated 10 out of 10 by Kelly Ison Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tim Wells was wonderful to work with when purchasing my latest vehicle.

Report a concern   September 22, 2021 — Rated 10 out of 10 by J.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Honestly everyone there sucks except for Bobby Ayers.

Report a concern   September 21, 2021 — Rated 9 out of 10 by E.P. Don Franklin London Ford - Service
What do you like about our products and services?

Get in and out timely
Not had any complaint on our car and truck

Report a concern   September 21, 2021 — Rated 10 out of 10 by Jo Larkey Don Franklin London Ford - Service
What do you like about our products and services?

Great place to do business. Everyone is super friendly and helpful!

Report a concern   September 20, 2021 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly, professional service.

Report a concern   September 20, 2021 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great friendly ppl and service

Report a concern   September 20, 2021 — Rated 10 out of 10 by Steve Fowler Don Franklin London Ford - Service
What do you like about our products and services?

Always kind and courteous

Report a concern   September 18, 2021 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Professional people.

Report a concern   September 17, 2021 — Rated 10 out of 10 by V.M. Don Franklin London Ford - Service
What do you like about our products and services?

Service department is professional, courteous, and helpful to customers. This is how a service department should be operated.

Report a concern   September 17, 2021 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great first oil change! Staff was friendly and we weren't swarmed by the vultures on the sales lot while we walked and waited. Great job!

Report a concern   September 15, 2021 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Your service department is friendly very easy to work with. Very helpful, parts department is the same way. I have bought 2 new cars and 1 SUV from you. Getting ready to buy a f150 from you soon. I could not deal with kain when they were their. I always had to go out of town. I have had 7 fords before I started dealing with you. And never before went to the same dealer . You keep treating me like you do I will keep coming back. Name removed

Report a concern   September 14, 2021 — Rated 10 out of 10 by Paul Elliott Don Franklin London Ford - Service
What do you like about our products and services?

They will give fair prices and the owners really do stand behind the vehicles they sell. This goes for sales and service. Good people.


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