Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 16, 2021 — Rated 10 out of 10 by S.D. Don Franklin London - Sales
What do you like about our products and services?

Don Franklin employees go above and beyond to help the customers get the best deals at great prices. They are upfront and honest about the products they sell and are willing to stand behind them with excellent warranties. They also have excellent service department.

Report a concern   August 16, 2021 — Rated 10 out of 10 by R.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Both members of your team were friendly and helpful.

Report a concern   August 13, 2021 — Rated 10 out of 10 by Edward Lay Don Franklin London Ford - Service
What do you like about our products and services?

Good or bad they always honor there word with out having to give that extra effort other dealerships may require

Report a concern   August 13, 2021 — Rated 10 out of 10 by Cecilia Wombles Don Franklin London Ford - Service
What do you like about our products and services?

Good Service. Quick! Thank you!

Report a concern   August 12, 2021 — Rated 10 out of 10 by Timothy Miniard Don Franklin London Ford - Service
What do you like about our products and services?

Bought 3 vehicles from don franklin in London. really happy with all of them! service is great!!

Report a concern   August 12, 2021 — Rated 10 out of 10 by Don White Don Franklin London Ford - Service
What do you like about our products and services?

Service and repairs made while I waited and my appointment was prompt as it always is

Report a concern   August 11, 2021 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Earl in the service department always goes above and beyond to meet the needs of the customer. He has always taken great care of my vehicles and because of him I will always bring my vehicles there for service.

Report a concern   August 10, 2021 — Rated 10 out of 10 by Scott Blankenship Don Franklin London Ford - Service
What do you like about our products and services?

They have great service and absolutely some of the best employees ever would and do highly recommend them

Report a concern   August 10, 2021 — Rated 10 out of 10 by Donna Workman Don Franklin London Ford - Service
What do you like about our products and services?

Always polite and friendly. Prices are very fair and they have well trained employee that do the job right the first time,

Report a concern   August 9, 2021 — Rated 10 out of 10 by Charlee Mullenix Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Dawn Caldwell assisted me in making my first big purchase! She was absolutely incredible, and the sweetest person I’ve ever dealt with. I looked around at different dealerships for a while, but nothing ever suited me and the staff at other places were so short tempered. Dawn assisted me in the entire process from start to Finnish.

Report a concern   August 9, 2021 — Rated 10 out of 10 by K.G. Don Franklin London Ford - Service
What do you like about our products and services?

I like the professionalism they show when dealing with the customer. Having service performed on your vehicle can be an intimidating process with some dealerships, however, Don Franklin service people make this so easy. Thanks!

Report a concern   August 9, 2021 — Rated 10 out of 10 by T.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Staff have been helpful when I have been looking for a vehicle.

Report a concern   August 9, 2021 — Rated 10 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

friendly and fast

Report a concern   August 9, 2021 — Rated 10 out of 10 by Melissa Trosper Don Franklin London Ford - Service
What do you like about our products and services?

I love it

Report a concern   August 6, 2021 — Rated 10 out of 10 by J.N. Don Franklin London - Sales
What do you like about our products and services?

Easy access to sales personnel and services

Report a concern   August 6, 2021 — Rated 10 out of 10 by John Engle Don Franklin London Ford - Service
What do you like about our products and services?

Nice

Report a concern   August 6, 2021 — Rated 10 out of 10 by K.P. Don Franklin London Ford - Service
What do you like about our products and services?

Very personable and helpful

Report a concern   August 6, 2021 — Rated 10 out of 10 by Mitch Philpot Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I like the selection of Trucks availability and Customer service.

Report a concern   August 6, 2021 — Rated 10 out of 10 by Jerome Anderson Don Franklin London Ford - Service
What do you like about our products and services?

Good people to deal with.
Remember this when I trade again….

Report a concern   August 6, 2021 — Rated 10 out of 10 by Herbert Hicks Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I am a Ford man also like My sells man Tim wells will help you any way he can

Report a concern   August 5, 2021 — Rated 10 out of 10 by R.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and friendly competent employees
Clean facilities throughout.

Report a concern   August 5, 2021 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very fast and thorough!

Report a concern   August 5, 2021 — Rated 10 out of 10 by Q.S. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous and professional service!

Report a concern   August 5, 2021 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great people

Report a concern   August 4, 2021 — Rated 10 out of 10 by B.J. Don Franklin London Ford - Service
What do you like about our products and services?

They’re the best.

Report a concern   August 3, 2021 — Rated 10 out of 10 by Charles Parker Don Franklin London Ford - Service
What do you like about our products and services?

Great service!!

Report a concern   August 3, 2021 — Rated 10 out of 10 by Sharon Hibbard Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   August 3, 2021 — Rated 10 out of 10 by A.T. Don Franklin London - Sales
What do you like about our products and services?

My sales person kindra was very helpful

Report a concern   August 2, 2021 — Rated 10 out of 10 by Bill Gray Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We've had the chance to drive both of the new cars we purchased and could not be happier with the vehicles! Exactly what we were looking for and then some. I had driven Kia before as rentals, and always heard great things and the value for the dollar is amazing with the added bonus of great gas mileage to go along with the features. These cars deliver!

Report a concern   August 2, 2021 — Rated 10 out of 10 by Amanda Hoskins Don Franklin London - Sales
What do you like about our products and services?

Always go over and beyond to help us. Lords will we will continue to use Don Franklin.


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