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Customer Testimonials
Kindra did a great job, she was always very responsive and had everything ready to go when we got there.
Great service department
Fast service department, short wait times.
what a great place
It Is The Best Service You Can Get Anywhere
I trust Don Franklin Auto with my car. Their mechanics and service are very good.
Love being able to make an appointment.
I get immediate attention from the employees each time that I have been to Don Franklin in London. I always make an appointment and I do not have to wait for assistance upon arriving. I also like the fact that I get a truck wash with my oil change.
The service is always fast and the staff are amazing
Everyone at Don Franklin were very helpful. Roland, Doug went above and beyond to get our deal done. Thank you Bill and Melissa
We appreciate the great service on our vehicles.
Very friendly staff and assisted us with everything we needed and explained it all to us. Would recommend there service department over anyone I ever been to.
The service is good.
You have a great service department. Thanks
Good and friendly service department
Quick and fast
Bobby Last name removed is always so helpful and accommodating, even when I am just there to get my vehicle serviced.
Great people and do a great job!!
I like just about anything Ford
Fast and good customer service.
The staff was very professional and kind
They use Ford part and the service department was real friendly
Friendly fast service
great dealership!
The service is amazing!! The service crew is friendly and kind. They don't ignore me when I am there. They all say hi and ask if they can help me. I would recommend the London Ky site to anyone.
Took my car because of a recall for several things. Very satisfied that it didn't take as long as I expected. The guys in service department are extremely nice & answer any questions I had. Great guys.
Service
I very seldom make appointment they work me in good
Very easy to schedule and quick service.
They were very professional people. The service department did as I requested. Will use them for all my service needs.

Convenient here at home. Service has been very good each time I have been there.