Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 2, 2021 — Rated 10 out of 10 by Wanda Hurt Don Franklin London Ford - Service
What do you like about our products and services?

Professional

Report a concern   August 2, 2021 — Rated 10 out of 10 by Lane Liber Don Franklin London Ford - Service
What do you like about our products and services?

Prompt friendly service
Report a concern   August 2, 2021 — Rated 9 out of 10 by S.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service department is very friendly.

Report a concern   August 2, 2021 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

The whole service department. They have been amazing to me. Even though I didn’t buy my car from them.

Report a concern   August 1, 2021 — Rated 9 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

DF Ford has always done a good job servicing my truck. The biggest positive for me is that they finish the work quickly. This vehicle has had a couple of unusual, complicated problems that they stayed with until a resolution was obtained.
Report a concern   July 31, 2021 — Rated 10 out of 10 by Greg Hughes Don Franklin London Ford - Service
What do you like about our products and services?

The service department at Don Franklin Ford is second to none. Absolutely the best there is.
I can’t say that for all of the service departments that Don Franklin has, but the Ford department is awesome.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Herbert Hicks Don Franklin London - Sales
What do you like about our products and services?

I like Ford vehicles and the courtesy of the staff
Report a concern   July 29, 2021 — Rated 10 out of 10 by Jonathon Henson Don Franklin London - Sales
What do you like about our products and services?

I would definitely recommend anyone to Don Franklin London KY! We had a wonderful experience with our recent purchase, Amber done everything she could to help find a vehicle we were happy with, and she really exceeded our expectations!

Report a concern   July 29, 2021 — Rated 10 out of 10 by A.H. Don Franklin London - Sales
What do you like about our products and services?

I primarily dealt with the sales team. Raleigh did a great job in getting back to me quickly for the information needed to complete the sale.

Report a concern   July 29, 2021 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, efficient customer service.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Sarah Adams Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff!

Report a concern   July 28, 2021 — Rated 10 out of 10 by Darlene Thomas Don Franklin London Ford - Service
What do you like about our products and services?

They are very nice and quick they were very helpful when I purchased my car
Report a concern   July 28, 2021 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

good an price
Report a concern   July 27, 2021 — Rated 10 out of 10 by Burgie Collett Don Franklin London Ford - Service
What do you like about our products and services?

Service dept, quick lane, and sales personnel

Report a concern   July 27, 2021 — Rated 10 out of 10 by Edward Lay Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

There’s a revolving door of people at all car dealerships but this one still found a way to honor my deal.
Report a concern   July 27, 2021 — Rated 10 out of 10 by Rick Bennett Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   July 27, 2021 — Rated 10 out of 10 by Carl Hacker Don Franklin London Ford - Service
What do you like about our products and services?

I feel confident with parts, service and the Wonderful Service Center. I love my Explorer.

Report a concern   July 27, 2021 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service. Products are usually top rate, and if it isn't they will usually work with you to get the results you were hoping for!
Report a concern   July 26, 2021 — Rated 9 out of 10 by E.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We were taken good care of whenever we bought our vehicle, and they were very nice and professional.

Report a concern   July 26, 2021 — Rated 10 out of 10 by G.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service! Friendly staff.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Pamela Henson Don Franklin London Ford - Service
What do you like about our products and services?

Very good customer service and super friendly people working at dealership !

Report a concern   July 26, 2021 — Rated 9 out of 10 by Penny Sweet Don Franklin London Ford - Service
What do you like about our products and services?

Fast service friendly people

Report a concern   July 26, 2021 — Rated 10 out of 10 by V.T. Don Franklin London Ford - Service
What do you like about our products and services?

I just don't want to do anything to void my warranty or I would take it to valvoline

Report a concern   July 26, 2021 — Rated 10 out of 10 by Vicki Zimnicki Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast
Report a concern   July 26, 2021 — Rated 10 out of 10 by Sammy Hammons Don Franklin London Ford - Service
What do you like about our products and services?

Great Service!!!
Report a concern   July 26, 2021 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Top of the line
Report a concern   July 26, 2021 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast service every time

Report a concern   July 23, 2021 — Rated 10 out of 10 by H.G.M. Don Franklin London Ford - Service
What do you like about our products and services?

FRENDLY SERVICE< AND EVERY THING IS OK:
Report a concern   July 20, 2021 — Rated 10 out of 10 by Steve Farmer Don Franklin London - Sales
What do you like about our products and services?

Always great service delivered in a timely manner. I highly recommend Don Franklin for your service needs.
Report a concern   July 19, 2021 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

10/10

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