Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 10, 2022 — Rated 10 out of 10 by K.N. Don Franklin London Ford - Service
What do you like about our products and services?

Convenience and price.

Report a concern   August 9, 2022 — Rated 10 out of 10 by Michael Salazar Don Franklin London Ford - Service
What do you like about our products and services?

Professional and provide you a back-brief of what services was conducted and if any deficiencies are found they are brought to your attention immediately.

Report a concern   August 9, 2022 — Rated 10 out of 10 by V.H. Don Franklin London Ford - Service
What do you like about our products and services?

Jeremy Carnes gives the best customer service and always willing to help,

Report a concern   August 6, 2022 — Rated 10 out of 10 by Timothy Schooler Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service department

Report a concern   August 5, 2022 — Rated 10 out of 10 by William Lewis Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

One of the best experiences I’ve ever had at a dealership.. very easygoing no pressure

Report a concern   August 5, 2022 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good service

Report a concern   August 4, 2022 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

You can trust what you do and I am a Ford man

Report a concern   August 4, 2022 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service, fixed it with any problems

Report a concern   August 4, 2022 — Rated 10 out of 10 by D.H. Don Franklin London - Sales
What do you like about our products and services?

Quickly and easily was able to purchase a car.

Report a concern   August 3, 2022 — Rated 10 out of 10 by Derek Akers Don Franklin London - Sales
What do you like about our products and services?

Best inventory and excellent service!!

Report a concern   August 2, 2022 — Rated 9 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Took my vehicle in for oil change and tire rotations. I was pleasantly greeted by every one there which was nice and the service didn’t take as long as I thought it would. They gave my truck a wash and the price was very fair I will return for my next service

Report a concern   August 2, 2022 — Rated 10 out of 10 by K.A. Don Franklin London - Sales
What do you like about our products and services?

Our salesman, Ryan Mullins was amazing! He was very nice and courteous and worked very hard to find a truck that worked for us. We will definitely be coming back and we will definitely tell all of our friends and family how awesome he is!

Report a concern   August 2, 2022 — Rated 10 out of 10 by James Thacker Don Franklin London Ford - Service
What do you like about our products and services?

Always treated very nice and quick service

Report a concern   July 31, 2022 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

I gave u a 10 score but I don’t want to answer any more questions

Report a concern   July 30, 2022 — Rated 10 out of 10 by J.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I’ve been a longtime repeat customer of Don Franklin— service is always outstanding.

Report a concern   July 30, 2022 — Rated 10 out of 10 by Valisa Durbin Don Franklin London Ford - Service
What do you like about our products and services?

Helpful, nice, caring, respectful and quick.

Report a concern   July 30, 2022 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good service. Helpful

Report a concern   July 29, 2022 — Rated 9 out of 10 by Barry Gabbard Don Franklin London Ford - Service
What do you like about our products and services?

Great service and sales department

Report a concern   July 29, 2022 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

great people and a great place to deal with

Report a concern   July 29, 2022 — Rated 9 out of 10 by N.H. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is qualified competent efficient and professional and
Polite

Report a concern   July 26, 2022 — Rated 9 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendliness and helpfulness of all staff.
It helps knowing that if something is wrong with your vehicle, they go out of their way to help get it fixed.

Report a concern   July 21, 2022 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and do a great job

Report a concern   July 21, 2022 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great employees who get your service and or repairs done in a quick professional manner.

Report a concern   July 21, 2022 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and good on letting you know what they done

Report a concern   July 21, 2022 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very good service

Report a concern   July 21, 2022 — Rated 10 out of 10 by Deanna & James Partin Don Franklin London Ford - Service
What do you like about our products and services?

Service was amazing. Quick and fast.

Report a concern   July 20, 2022 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   July 19, 2022 — Rated 10 out of 10 by D.C. Don Franklin London - Sales
What do you like about our products and services?

I’ve bought two vehicles from you guys. Very happy with both and the sales reps were very professional both times

Report a concern   July 19, 2022 — Rated 10 out of 10 by K.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Sales lady Kindra ward was above awesome was the best experience I ever had at car dealer how ever when truck was deliver from your other location the tires had been switched, had 2015 dated tires on it, dry rotted to the point of almost busting, so immediately after the sale had to spend 1500$. On new tires,, Thats the services issues faced with large dealerships tho the service debts are incompetent as can be imagined.. That being said ill never do service business there but I will definitely buy my next work trucks for my employees from Kindra she was awesome
Thanks
Keith Last name removed

Report a concern   July 19, 2022 — Rated 10 out of 10 by Benny Fugate Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service


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