Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 30, 2022 — Rated 10 out of 10 by Sam Cotton Don Franklin London Ford - Service
What do you like about our products and services?

Easy to work with Good honest service

Report a concern   March 29, 2022 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is nice and considerate, service was fast. Good work!!!
Report a concern   March 29, 2022 — Rated 10 out of 10 by L.C. Don Franklin London - Sales
What do you like about our products and services?

Everything was so simple will definitely come back

Report a concern   March 29, 2022 — Rated 10 out of 10 by Francis Condon Don Franklin London - Sales
What do you like about our products and services?

Hunter was a great sales guy! Also dealership was really friendly and easy to work with. Totally worth making the trip from Atlanta for my 2017 Mustang! Thanks again

Report a concern   March 29, 2022 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Good service. They value the customer. Strongly recommend.
Report a concern   March 29, 2022 — Rated 10 out of 10 by L.J.H.A.C.I. Don Franklin London - Sales
What do you like about our products and services?

Very friendly staff, answered all questions, pleasure to do business with.
Report a concern   March 28, 2022 — Rated 10 out of 10 by N.R. Don Franklin London - Sales
What do you like about our products and services?

I love the truck I purchased and Tim Wells was wonderful.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Evan Hoskins Don Franklin London - Sales
What do you like about our products and services?

This makes my 2nd vechicle from don franklins and after this I brought my father to purchase one. My mother in law is also in the process of buying one from Don Franklin. The customer service received by this dealership is great but the salesman that I used along with my father and my mother stands out tremendously his name is Raleigh Bowling. He should be training everyone else went above and beyond for me and my father.
Report a concern   March 28, 2022 — Rated 10 out of 10 by Donna Workman Don Franklin London Ford - Service
What do you like about our products and services?

The personal there has to be the most friendly salesmen in southeastern Ky. 5 minutes with any of them and they will become a very good friend.
Report a concern   March 27, 2022 — Rated 10 out of 10 by Steve Tipton Don Franklin London Ford - Service
What do you like about our products and services?

went in for transmisson work they went to work and repairedit in a timely manner
Report a concern   March 25, 2022 — Rated 10 out of 10 by S.W. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service

Report a concern   March 25, 2022 — Rated 10 out of 10 by Mary Manuel Don Franklin London - Sales
What do you like about our products and services?

I just got my Ford Maverick 3 days ago and I am loving it. Your service at Don Franklin is fast, easy and reliable. This is my first ever vehicle and I didn’t have a hard time communicating and processing on this purchase. From reservation to processing and finally to delivery of the vehicle to my place, everything went smoothly. Thank you Ford Don Franklin.
Report a concern   March 25, 2022 — Rated 10 out of 10 by Howard Jackson Don Franklin London Ford - Service
What do you like about our products and services?

Efficient and great service. Respectful to you. Excellent.

Report a concern   March 25, 2022 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Speedy , friendly service !!
Report a concern   March 24, 2022 — Rated 10 out of 10 by L.J. Don Franklin London - Sales
What do you like about our products and services?

Purchase was very easy and fast. Friendly staff. Clean establishment.

Report a concern   March 24, 2022 — Rated 9 out of 10 by William Robbins Don Franklin London Ford - Service
What do you like about our products and services?

Listens to the customer. Offers sound advise and resolutions.
Report a concern   March 23, 2022 — Rated 10 out of 10 by Rhonda Reynolds Don Franklin London Ford - Service
What do you like about our products and services?

Staff is friendly and very professional.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Douglas Jarman Don Franklin London Ford - Service
What do you like about our products and services?

The service department is the best
Report a concern   March 23, 2022 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff. Fast service.

Report a concern   March 21, 2022 — Rated 10 out of 10 by Alfred Childress Don Franklin London - Sales
What do you like about our products and services?

Great customer service
Report a concern   March 21, 2022 — Rated 10 out of 10 by F.S. Don Franklin London - Sales
What do you like about our products and services?

They were nice and help me and my son with a car loan
Report a concern   March 21, 2022 — Rated 9 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

The service I just had was very good. The young man that worked on my F150 did an excellent job
Report a concern   March 20, 2022 — Rated 10 out of 10 by Robin Saylor Don Franklin London - Sales
What do you like about our products and services?

This is our third vehicle that we have purchased from Don Franklin Ford. They have consistently been helpful and friendly throughout the whole process. Great place to purchase and service your vehicle.

Report a concern   March 19, 2022 — Rated 10 out of 10 by L.C.L.C.B.O.E. Don Franklin London - Sales
What do you like about our products and services?

Have no complaints, keep up the good work!
Report a concern   March 18, 2022 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous service! Love being able to make an appointment for my oil change and
tire rotation.

Report a concern   March 18, 2022 — Rated 10 out of 10 by Betty Hicks Don Franklin London Ford - Service
What do you like about our products and services?

Courtesy and keep me informed of what’s going on
Report a concern   March 18, 2022 — Rated 10 out of 10 by G.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very satisfied.
Report a concern   March 17, 2022 — Rated 9 out of 10 by G.P. Don Franklin London Ford - Service
What do you like about our products and services?

pretty easy in and out
Report a concern   March 16, 2022 — Rated 10 out of 10 by R.T. Don Franklin London Ford - Service
What do you like about our products and services?

I like your products and your service is excellent.
Report a concern   March 16, 2022 — Rated 10 out of 10 by Lori Hite Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Love Ford products. Everyone is really nice and get you the best deal they can.


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