Customer Testimonials

Friendly and courteous salesman who don’t pressure you into buying

Great vehicles and great friendly helpful staff

Very helpful and personable when taking in for service. Always takes time to answer any questions.

Tim Wells is the best car salesman around. He is easy to deal with and very accommodating!

Always quick with service and very helpful and friendly

It’s the customer service, it’s people like Gary( Manager) that keep me coming back.

oil change not so quick but good service

I have bought 2 cars from Don Franklin Ford in London and have always been b treated with respect

Very honest and professional! Everything was ready as I arrived at the dealership ! Took less than 20 minutes to trade in and drive away in my new Bronco! Thank you!

Awesome friendly service and helped me get my dream bronco

Fast and friendly.

Loved it. Super fast and friendly

Great people, Bobby Ayers is the one dealer I will talk to when I need to purchase a vehicle. He is honest and let's me know what I need to make an informed decision.

Everyone was really nice and really wanted to help find what we wanted!

Convenience and serviceability availability friendly service

I like the service department and the sale people are friendly , will always buy from Don Franklin ford

Solid service department

I love the people, what they offer, and the service dept.

I love my RAM 1500! Tim Wells was awesome to work with in every aspect of the process…from test driving, to answering questions or addressing any concerns I had! He was beyond helpful with the buying and financing end of it and even got a better interest rate to help get me into a payment I was comfortable with. I’ll definitely recommend him and the Don Franklin Family of Dealerships to everyone.

great to deal with

great inventory; multiple locations to service my automoble.

Very friendly and helpful to make sure their customers gets the best deal

My salesperson Dawn was great!! She provided fast, and easy customer service. I would highly recommend her. Very professional.

Fast on maintenance appointments. Barely have to wait an hour.

Misty was an absolute pleasure to work with. She was so timely and responsive through out the entire sales process. She is very knowledgeable of her industry. What a pleasure to deal with a woman in a male dominated industry. Misty definitely deserves a raise and promotion for her exceptional customer service.

fast and quality service, polite and courteous employees

Fast service, ease of making appointment.

I feel like the workers went above and beyond. They were professional and I got my vehicle fixed with no issues in a timely manner!

The experience was more than exceptional

We stopped in late in the afternoon for The Works oil change service. Even without an appointment, they got our car in and out in short order. Well done Don Franklin Ford Service Team!