Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 18, 2022 — Rated 10 out of 10 by D.E. Don Franklin London Ford - Service
What do you like about our products and services?

Always quick easy and friendly service.

Report a concern   April 16, 2022 — Rated 10 out of 10 by K.W. Don Franklin London - Sales
What do you like about our products and services?

Love the people the service the honesty!

Report a concern   April 14, 2022 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

The workers at Don Franklin are always very pleasant and wonderful to work with!!

Report a concern   April 13, 2022 — Rated 10 out of 10 by Stephen Weiss Don Franklin London Ford - Service
What do you like about our products and services?

I want to give a big shout out to your service staff! When they found out I was going to walk over to Planet Fitness to work out while my car was being serviced, first they truly seemed concerned about my safety walking over there, and then Jacob said we'll drive you over and pick you up when you're done. Wow! I so appreciate them doing that for me! Please thank them all and especially Jacob!

Thanks again!
Steve
Report a concern   April 13, 2022 — Rated 10 out of 10 by F.R. Don Franklin London Ford - Service
What do you like about our products and services?

no hassle in getting in and getting the work done and out.
Report a concern   April 11, 2022 — Rated 10 out of 10 by Dennis Jones Don Franklin London Ford - Service
What do you like about our products and services?

FAST SERVICE
Report a concern   April 11, 2022 — Rated 10 out of 10 by J.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

You have great people in service! Larry has took care of me for years and Robbie is a great guy to deal with as well. I shop here due to these guys.

Report a concern   April 10, 2022 — Rated 10 out of 10 by C.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service

Report a concern   April 10, 2022 — Rated 10 out of 10 by Tammy Gayheart Don Franklin London Ford - Service
What do you like about our products and services?

They are very accommodating to get us fit into the schedule and always treat us well.

Report a concern   April 10, 2022 — Rated 10 out of 10 by Robert & Mary McMullin Don Franklin London Ford - Service
What do you like about our products and services?

Customer service

Report a concern   April 10, 2022 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

The staff is very friendly and helpful
Report a concern   April 9, 2022 — Rated 10 out of 10 by Julia Mcknight Don Franklin London Ford - Service
What do you like about our products and services?

Service department is excellent!! They only do what’s needed and never try to get us to do anything extra to make money!!
Report a concern   April 9, 2022 — Rated 10 out of 10 by W.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and answered all my questions.

Report a concern   April 8, 2022 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

The service staff are always very helpful and explain everything well.
Report a concern   April 8, 2022 — Rated 10 out of 10 by C.C. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt, efficient and accommodating

Report a concern   April 8, 2022 — Rated 10 out of 10 by N.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great Service
Report a concern   April 8, 2022 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Our Recent Experience Purchasing a Vehicle Will Probably Never Be Topped or Any Better Travis And Mattheu Went About and Beyond Making Us Feel Just Like Family Thanks You For The Pleasent Experience We Had Look Forward To Doing Business again in The Future

Report a concern   April 8, 2022 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous and on time
Report a concern   April 8, 2022 — Rated 10 out of 10 by David Hood Don Franklin London - Sales
What do you like about our products and services?

All the sales team and finance advisor was great and super friendly at the Ford dealership
Report a concern   April 7, 2022 — Rated 10 out of 10 by Robert McWilliams Don Franklin London Ford - Service
What do you like about our products and services?

This month they went above and beyond to help me. I would like to say thank you to Larry in service he helped me on a very short notice to get me in for oil change and tire rotation. In little as 40 minutes
Again thank you
Report a concern   April 6, 2022 — Rated 10 out of 10 by R.W. Don Franklin London - Sales
What do you like about our products and services?

All
Report a concern   April 3, 2022 — Rated 10 out of 10 by C.R. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service and a very friendly staff.
Report a concern   April 3, 2022 — Rated 10 out of 10 by Hannah Sams Don Franklin London Ford - Service
What do you like about our products and services?

The staff is always friendly and the service is fast!
Report a concern   April 3, 2022 — Rated 10 out of 10 by George Adams Don Franklin London Ford - Service
What do you like about our products and services?

The staff was very friendly and professional

Report a concern   April 3, 2022 — Rated 10 out of 10 by Jack York Don Franklin London Ford - Service
What do you like about our products and services?

Great People and Great Service
Report a concern   April 2, 2022 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

They treat you good, and if they say they are going to do something for you they keep their word. Friendly ppl !
Report a concern   April 2, 2022 — Rated 10 out of 10 by Nella Brock Don Franklin London Ford - Service
What do you like about our products and services?

Great ppl! Good service sn fast
Report a concern   April 2, 2022 — Rated 10 out of 10 by L.F. Don Franklin London Ford - Service
What do you like about our products and services?

Did not have to wait an hour. Friendly staff

Report a concern   April 1, 2022 — Rated 10 out of 10 by Charles Archer Don Franklin London - Sales
What do you like about our products and services?

The salesman was very polite and helpful during our buying experience.

Report a concern   March 31, 2022 — Rated 9 out of 10 by Joey Neeley Don Franklin London Ford - Service
What do you like about our products and services?

Nice facility good service friendly staff


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