Customer Testimonials

Very good customer service
Excellent selection
Good auto service

When I depart Don Franklin Nissan's Service Department I am always confident that the repairs and maintenance have been completed correctly and that I received the best value for my dollar. The team is fast and efficient and always friendly.

Sales and tech staff were straightforward and communicated well

All of the staff is so nice. Service was done quickly. Great job Don Franklin Nissan.

Careful assessment of the issue; good discussion of laying out options; good communication in general.

My first Nissan was a 240SX, then a 2004 Maxima, a 2008 Maxima. This explains my trust in Nissan Cars. I now have a 2023 Rogue. My salesman, MJ Carpenter, made the experience of getting a new vehicle after 15 years the best that I have had. Then having Walt “Cupcake” explain all the functions of the vehicle to my understanding was the topping on my experience.
I would and do recommend Nissan vehicles.

This is my second time returning to Don Franklin in the last few years and this experience was just as great as the first. All the employees I had interactions with were very respectful, never pushy. The process went fairly quick, as trading/buying a new car can be very time consuming. I felt like all my questions and concerns were answered very adequately. Everyone took the time to explain all options and help me in any way they could. I would recommend Don Franklin to anyone I know and I will continue to return in the future for all my Nissan needs. Huge thank you to MJ and everyone else involved in this process. You guys are GREAT!!

Service was good and answers to questions were given quickly. This was my first experience with the service department and everything went smoothly.

Nissan PRO 4X is the best midsized truck I have ever owned and I have had a lot of them including 7 Tacomas which cannot compare to the Frontier.

Friendly staff

Jennifer in the service department is amazing!

fast and a thorough check up that got me ready for my vacation!

I was very happy with my service

Great service.

Very friendly customer service and knowledgeable. I trust them and that's a big plus for me! Highly recommend them.

Customer service was awesome

Great customer service!

10

I trust the service I receive from Don Franklin. Tanner kept me informed of the issue and although I was a bit shocked at the cost of the repair, it nevertheless had to be done in order to keep me car in good repair.

Very low key, helpful and friendly approach

I love the reliability and look of all the inventory. And really appreciate Nissan as a company

I am a long time customer having leased 5 Nissan cars from John Barry.
I am very comfortable with the service department and exceptional knowledge of the staff and services provided.

Very fast and good kind ppl

Love your Murano. Really disappointed they are being discontinued. Recently had my 2020 Murano serviced there. People were nice and work was done before estimated time.

Quick service

I love my 2016 Nissan Murano for multiple reasons:

Style/Design, Dependability, Versatility, Comfort, Safety features, and highway gas mileage (if I drive the speed limit), and it’s AWD

The staff are always helpful and professional

Sales and service staff are amazing! I’ll make specific mention of John Berry, Jennifer Dailey, and the Anderson’s!

Bryan (Turner?) very good salesperson.

I love service and caring for my car. I'm satisfied but need more promotion sales in the summer instead spring and fall.