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Customer Testimonials
Very courteous Service Agents!!
I made an appointment to fix recall issues with the Nissan service dept. Tanner was helpful and friendly
Great friendly knowledgeable staff.
I liked the seamless way that your agent Jennifer Dailey in the service department was able to contact my Nissan dealer in Augusta, GA to replace a brand new tire that was damaged in Lexington. The tire was one week old. Everyone at your agency was very helpful.
Thanks so much.
Great, efficient work. Reasonable fee. Very polite people working in service dept.
Great Products with Great People and Service
From the time I called for and appt, until my car was serviced, IT WAS GREAT, service people were great they keep you informed about your car, I would recommend Don Franklin to anyone.
Good product, and quality service. 👌
Everyone was very nice and welcoming. All was explained prior to any work and then followed up with an explanation of everything that was done. All was completed ahead of my expectations! And the car was washed! Very nice experience.
The process was fairly easy. I received the on the road price via email. I received a descent price for my trade. I felt it was a pretty good deal all the way around. The finance guy was quick and answered the questions that I had. I really can't complain.
The service was super fast, the agent explained everything related to the service of my car. I appreciate that a lot
Friendly staff.
Best service and product
Good service
Professional and courteous.
Appointment for oil change was prompt. Found the problem on the sound of the engine and exhaust fumed.
The Staff are very professional, polite and respectul, your cars are are top notch
I had a great sales person in Mr. Terrell Harris
Promptness
The recall was taken care of and the oil change I added last minute was as well and it was very quick! Tanner was very responsive and I was pleased with the service.
John Berry, salesperson for my last 6-7 Nissans, was wonderful during this experience. He is always personable, informed, and professional--the BEST!
Walt also made learning the new Rogue easy and fun. I love Don Franklin Auto!
The work was done quickly and they went above what I asked for my actually changing my battery in my remote key. Thank you.
Love my Pro 4 x
Alex was so kind and helpful even when I had the wrong appt time, he was able to work me in. Everyone was so kind!
It was quick and easy. Everyone was so nice.
Always excellent customer service. Speedy and reliable!
I get great quick service. Friendly staff.
Great service. My Nissan always runs smoothly and is dependable.
So far I have had great experiences every time I come to y'all!!! Thanks again
Everyone went the extra mile to make sure I got the vehicle I wanted