Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 7, 2023 — Rated 10 out of 10 by S.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

It was okay

Report a concern   March 7, 2023 — Rated 10 out of 10 by L.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The speediness of the service. Thanks 😊

Report a concern   March 7, 2023 — Rated 10 out of 10 by Jamie Hart Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

They were very friendly and helpful
Report a concern   March 7, 2023 — Rated 10 out of 10 by Justin Frost Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great communication and fast service!
Report a concern   March 7, 2023 — Rated 10 out of 10 by Mary Montgomery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was very impressed with the service I received at Don Franklin Nissan. I have never really used a professional garage as we normally do all of our service ourselves at home. I never imagined I would get such good service at a dealership. They did all the work that I requested and did a free inspection-even measured my tire tread and brake pads, letting me know how many miles they had left in them and confirming that my car was in good shape mechanically. They even washed and dried my car after the service for free and the price I paid for the work done was very reasonable.

Report a concern   March 6, 2023 — Rated 10 out of 10 by Cara Lewis Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Wonderful service, great products, and affordable. Thank you Don Franklin Auto.
Report a concern   March 6, 2023 — Rated 10 out of 10 by Joseph Pinczewski-Lee Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, courteous, professional....felt like you knew what you were doing.
Report a concern   March 6, 2023 — Rated 10 out of 10 by Greg Maggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They did though scheduled maintenance with our oil change and tire rotations! They advised us of brake worked needed. Even washed our 2019 pathfinfer. Great service!
Report a concern   March 6, 2023 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Staff were awesome! So friendly and helpful.

Report a concern   March 6, 2023 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was prompt and very helpful in a time of need
Report a concern   March 6, 2023 — Rated 9 out of 10 by K.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything was great. Still waiting for the new car to show up on the app.

Report a concern   March 4, 2023 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is an excellent service rep. Kept me up to date through the entire repair process. Very pleased I selected Don Franklin to diagnose and repair my vehicle.

Report a concern   March 3, 2023 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good price on oil.chsnge for nissan gtr
Report a concern   March 3, 2023 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

No pressure sales
Report a concern   March 3, 2023 — Rated 10 out of 10 by H.D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service will not take my Nissan anywhere else for service
Report a concern   March 2, 2023 — Rated 10 out of 10 by V.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I received great friendly and unpressured service when buying my Nissan Rogue Sport!
Report a concern   March 2, 2023 — Rated 10 out of 10 by Jason Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very courteous and polite service personal.

Report a concern   March 2, 2023 — Rated 10 out of 10 by M.K. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Not over-selling the product which is kind of irritating to the sales representative. Everyone is friendly via text.

Report a concern   March 1, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

polite, prompt attentive staff
Report a concern   March 1, 2023 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt service
Report a concern   February 28, 2023 — Rated 10 out of 10 by E.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely. Very nice.

Report a concern   February 28, 2023 — Rated 10 out of 10 by H.C.H.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was helpful and professional. They listened to me and helped me to purchase exactly what i wanted.
Report a concern   February 28, 2023 — Rated 10 out of 10 by Lina Fernandez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I am so happy with my Nissan, also the staff is very friendly and I've always had a great experience when having my car serviced.

Report a concern   February 27, 2023 — Rated 10 out of 10 by Sheridan Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were awesome! Super quick to help with my issue, best service I have had in Lexington! Got me in within a day and had parts ordered within a day, too. Staff was super friendly, prompt, and helpful.

Report a concern   February 27, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great deal. Great people.

Report a concern   February 27, 2023 — Rated 10 out of 10 by Douglas Rupard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You do what you say
Report a concern   February 27, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was nice, professional and moved quickly.
Report a concern   February 27, 2023 — Rated 10 out of 10 by Brittnee Jackson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

It is was an amazing experience. I love bob glass! He was on it! I have already told five people about how good of an experience I have had and recommend you all to everyone! Thanks so much!!!
Report a concern   February 27, 2023 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Honest, thoughtful and the best in the industry.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Jennifer Neustat Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Wonderful service great people. Sometimes as a woman when you walk into a dealership you are made to feel powerless but the moment I walked in I was so comfortable and respected . I moved through the entire transaction seamlessly and felt I had made a new friend. Ladies shop here for yourself or your children they have it all!!

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