- Phone: (859) 263-5020
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Customer Testimonials
Jennifer Dailey in Service takes care of her customers! She is very professional in her Follow Ups!
They leave a text as soon as your car checks in and if you have questions you can text back. Everyone is friendly and they do great work
Friendly, helpful staff.
You all do a wonderful job taking care of my Car
Jennifer Dailey,
,always aware of what i need for the 2 nissans we have ,she makes sure every thing is right
The service tech was friendly and made me feel like I mattered as a customer. She does a great job!!!
Thanks so much to Jennifer and the Service team for their professionalism and excellent customer service. We had a special request, and Jennifer and others were very willing to work with us. Thank you.
It was easy to buy my truck and everyone was awesome!!!
Always provide a loaner when car is in shop.
Thanks Don Franklin for your great and speedy service!
From the moment you drive into the service department, you are greeted, by a friendly professional staff at Don Franklin Nissan and you know you can relax because the job is always done right.
Enjoyed working with CJ and Cupcake when buying 2023 Rogue.
the time was great
The service dept is always quick and very friendly..they do an excellent job..Thank y'all
Fast easy and staff are super friendly
Good service! Thanks!
Very professional. I felt very comfortable. Everyone was friendly and helped me I’m very thankful for the Lexington branch!
Yes I would recommend a person too you guys you all was take good care or me
Friendly staff.
Had a previous engagement and the staff made sure that I didn't miss the appointment.
Fast, friendly, and reasonable.
Friendly service and quality of cars.
Service was rapid and efficient, all of the staff are friendly.
Service staff are outstanding.
Always friendly, knowledgeable, and efficient.
Quick service and good prices!
Very much
Quick appointment available in an emergency - knowledgeable Staff.
Clear and speedy resolution of issues. No hidden surprises...great communication.
Care as to what is going on

I like how everyone is always friendly there. The service is also typically fast but they let you know if it is going to take longer than usual. I also appreciate that I don’t feel hassled to get services that I am not there to receive!