Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 13, 2023 — Rated 10 out of 10 by Destiny Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like how everyone is always friendly there. The service is also typically fast but they let you know if it is going to take longer than usual. I also appreciate that I don’t feel hassled to get services that I am not there to receive!

Report a concern   May 13, 2023 — Rated 9 out of 10 by N.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer Dailey in Service takes care of her customers! She is very professional in her Follow Ups!

Report a concern   May 12, 2023 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They leave a text as soon as your car checks in and if you have questions you can text back. Everyone is friendly and they do great work

Report a concern   May 12, 2023 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly, helpful staff.

Report a concern   May 12, 2023 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You all do a wonderful job taking care of my Car

Report a concern   May 12, 2023 — Rated 10 out of 10 by Carl Nelson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer Dailey,
,always aware of what i need for the 2 nissans we have ,she makes sure every thing is right

Report a concern   May 11, 2023 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service tech was friendly and made me feel like I mattered as a customer. She does a great job!!!

Report a concern   May 11, 2023 — Rated 10 out of 10 by A.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thanks so much to Jennifer and the Service team for their professionalism and excellent customer service. We had a special request, and Jennifer and others were very willing to work with us. Thank you.

Report a concern   May 11, 2023 — Rated 10 out of 10 by Ali Ennakoa Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

It was easy to buy my truck and everyone was awesome!!!

Report a concern   May 11, 2023 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always provide a loaner when car is in shop.

Report a concern   May 10, 2023 — Rated 10 out of 10 by R.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thanks Don Franklin for your great and speedy service!

Report a concern   May 10, 2023 — Rated 10 out of 10 by P.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

From the moment you drive into the service department, you are greeted, by a friendly professional staff at Don Franklin Nissan and you know you can relax because the job is always done right.

Report a concern   May 10, 2023 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Enjoyed working with CJ and Cupcake when buying 2023 Rogue.

Report a concern   May 9, 2023 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

the time was great

Report a concern   May 9, 2023 — Rated 10 out of 10 by N.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service dept is always quick and very friendly..they do an excellent job..Thank y'all

Report a concern   May 9, 2023 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast easy and staff are super friendly

Report a concern   May 8, 2023 — Rated 10 out of 10 by Xinxing Wu Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service! Thanks!

Report a concern   May 8, 2023 — Rated 10 out of 10 by Amber Netherly Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very professional. I felt very comfortable. Everyone was friendly and helped me I’m very thankful for the Lexington branch!

Report a concern   May 8, 2023 — Rated 10 out of 10 by Chantell Allen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Yes I would recommend a person too you guys you all was take good care or me

Report a concern   May 8, 2023 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly staff.
Had a previous engagement and the staff made sure that I didn't miss the appointment.

Report a concern   May 6, 2023 — Rated 10 out of 10 by Anthony Davidson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly, and reasonable.

Report a concern   May 6, 2023 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly service and quality of cars.

Report a concern   May 6, 2023 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was rapid and efficient, all of the staff are friendly.

Report a concern   May 6, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service staff are outstanding.

Report a concern   May 5, 2023 — Rated 10 out of 10 by Maricela Rodriguez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly, knowledgeable, and efficient.

Report a concern   May 5, 2023 — Rated 10 out of 10 by B.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service and good prices!

Report a concern   May 5, 2023 — Rated 10 out of 10 by Mary Bowles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very much

Report a concern   May 4, 2023 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick appointment available in an emergency - knowledgeable Staff.

Report a concern   May 4, 2023 — Rated 10 out of 10 by Staci May Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clear and speedy resolution of issues. No hidden surprises...great communication.

Report a concern   May 4, 2023 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Care as to what is going on


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