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Customer Testimonials
Friendly personnel
sales and tech did a good job explaining features on the car i bought
Quality car with quality salesperson. Also appreciated the gentleman showing me all the features on my new car!
Ray was great to work with! I also really appreciated how a representative from Don Franklin went over all the features of the car and showed me how to operate it.
The service was fast and the employees were very friendly.
Punctual
Professional
The service was great and fast, the staff was friendly and courtesy, the representative explained what is done.
Service Department:
Jennifer at Don Franklin Lexington is kind and always accommodating. Once there, she always makes sure I’m taken care of. She explains what my car needs and the available options. Jennifer is knowledgeable and able to answer any of my questions.
The servicemen who work on my car seem to do a good job. I’ve never had any problems.
How friendly the sale person was and how easy he made the purchasing process of my new vehicle.
You take good care of my car.
There’s always friendly and knowledgeable service advisors that help to make your service experience quick and pleasant. Prices are always fair.
Everything
Love Nissans. Great service department.
Service was fast and the staff were very accommodating.
Vehicle are great with a lot of standard features.
Made the whole experience easy breezy. From purchase with MJ to follow up with Walt. Definitely recommend😎
We only go to Don Franklin for all our oil changes
Jennifer my sales woman and Michael in finance were both so hopeful and amazing. This was my first time buying from a dealership and they made it so easy. I plan to come back to them again in the future and anyone that needs a car I plan to send them to them.
Professional Expedient Friendly and very reasonable
Fast and friendly service
The service department is next level..fast. courteous, and always giving extra attention including washing and drying off vehicle after a routine service.
Not only have we been able to schedule routine service appointment easily, several times when we've needed immediate service, the staff had quickly offered to check our car the same day. The staff is professional, considerate, and we feel confidence in their expertise.
Quality vehicles, good service.
The service was amazing! I had literally been shopping for over a week. I walked in told them what I wanted and the second car I drove I bought!! Highly recommend!!! Thank you Stan and Bill!!!
Very organized check in process.
The person I checked in with was very kind!
The service dept was very efficient with reasonable costs on my oil change. Thank you !
Work was completed in less time than expected!!
They communicate throughout the time I'm receiving my service and the service was great!
My sales lady Jennifer was very helpful an knowledgeable. I love my new Pathfinder