Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 16, 2023 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The car that I purchased was exactly what I wanted. Sales people went the extra mile to find it for me. Everyone is quite personable.

Report a concern   August 15, 2023 — Rated 10 out of 10 by Alicia Abney Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I purchased a new Sentra on Saturday and the process was easy and enjoyable! My husband and I were not looking forward to the back-and-forth that inevitably takes place when purchasing a vehicle, but MJ was a true pleasure to work with at Don Franklin.

Report a concern   August 14, 2023 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan service is the best!

Report a concern   August 13, 2023 — Rated 10 out of 10 by Tracy Sawyer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Best Nissan staff ever

Report a concern   August 12, 2023 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

After my recent service appointments I’ll definitely return for future servicing. The work was done well at an appropriate price. Being assigned the same service advisor helps maintain continuity.

Report a concern   August 12, 2023 — Rated 9 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Got er done

Report a concern   August 12, 2023 — Rated 10 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service

Report a concern   August 10, 2023 — Rated 10 out of 10 by Gary Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice people you can find

Report a concern   August 10, 2023 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   August 10, 2023 — Rated 10 out of 10 by April Jackson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer service and work.

Report a concern   August 8, 2023 — Rated 10 out of 10 by B.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything!

Report a concern   August 8, 2023 — Rated 10 out of 10 by Frieda Cyrus Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I asked about a vehicle I saw on Don Franklin Nissan's website - turns out it was at another location, but they had it brought to Lexington for me to look at and test drive. The salesperson and all of the staff I interacted with were so nice and friendly. I did drive the car and was given a great deal with trading my car in. I ended up purchasing another car, but will always remember how I was treated that day.

Report a concern   August 8, 2023 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

MJ Carpenter, my salesman made the buying experience very pleasant. No pressure sales and very professional.

Report a concern   August 6, 2023 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department

Report a concern   August 5, 2023 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like the styling and ride of the Nissan Rogue that I checked out.

Report a concern   August 5, 2023 — Rated 10 out of 10 by Leidi Robinson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything is very good the services and I love the car

Report a concern   August 5, 2023 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Every member of the team was polite and ready to help with any questions or concerns and after buying thru you, I know that with you guys, anyone can do away with the worry of being at a dealership all day, instead, you guys were fast and clear on what needed to happened, got it done, and out the door with a beautiful ride. Thanks so much!!!

Report a concern   August 5, 2023 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron's communication and level of service was outstanding!

Report a concern   August 2, 2023 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

MJ did an excellent job in helping us select the right vehicle!

Report a concern   August 2, 2023 — Rated 10 out of 10 by Wagner Pastor Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and efficient environment and personal. I went to have my brakes check out and I ended up with a new car and half interest rate.

Report a concern   August 1, 2023 — Rated 10 out of 10 by Tonya McCoy Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was very helpful in finding me the SUV I wanted. It wasn't on there lot but had someone bring it in front another town and it was exactly what we wanted. The process was easy.

Report a concern   August 1, 2023 — Rated 10 out of 10 by Andy Cain Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone I dealt with from start to finish was polite, helpful and very knowledgable.

Report a concern   July 31, 2023 — Rated 10 out of 10 by David Jones Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Service prompt polite, & reasonably priced.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Christopher Hodges Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was very knowledgeable about the vehicle i but and treated me with respect

Report a concern   July 26, 2023 — Rated 10 out of 10 by Jeffrey Whitney Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

A great dealership with great employees who make the car buying experience enjoyable and stress free. They had exactly the vehicle I was looking for and I got the deal I wanted. My sales consultant Terrell Harris was great to work with and I could not be happier with the whole experience and my new Nissan Armada.

Report a concern   July 25, 2023 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like the cars, though I wish they hadn’t gotten rid of the Rogue Sport. The cars ride smoothly, and are very comfortable and sporty.
I have also appreciated the salespeople. MJ was easy to work with, and Walt was a great teacher. I didn’t feel pressured, which I like.

Report a concern   July 14, 2023 — Rated 10 out of 10 by Terry Cioci Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

stan standifer was my sales agent, best and easiest car experience i ever had. lindsay anderson was excellent too.

Report a concern   July 13, 2023 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I liked how attentive and helpful everyone at the dealership was before and after I purchased my new car.

Report a concern   July 13, 2023 — Rated 9 out of 10 by Yolanda Cole Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The point system which saves me on the cost of my services.

Report a concern   July 13, 2023 — Rated 10 out of 10 by David Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Welcoming, friendly atmosphere and service every single time!


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