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Customer Testimonials
The purchasing experience was top notch from beginning to end. I'm very pleased that I chose Don Franklin Nissan.
John Howard
I had a great experience!
Qualify products, Jennifer with oil changes and Ron in the service department are fantastic at customer service. I drive over two hours to go to Richmond Rd in Lexington for all my car needs. They are quick to work with me.
Good products and the services are wonderful
Customer services is excellent.
Ty and Walt were easy to work with,didn't try to push me in to buying an SUV.I would recommend a friend or family member.
We have been driving Nissan vehicles for a number of decades now and have been impressed by all of them.
Don Franklin has always made the process of getting into a new vehicle very easy.
John Berry is very knowledgeable and a pleasure to do business with.
Very much like dealing with John Berry.
Fast service
Great experience everytime!!
Tha staff was very friendly and helpful and service was fast.
All it was really good
i have done business with don franklin since 2010 ,still the same great service anyone looking for a great dealership don franklin nissan is the place to go we have bought 5 vehicles there since 2010 nissan is a great vehicle ,backed by a great service dept.
Jennifer, the associate that usually takes care of me, is the best! She is always so kind and helpful and I appreciate her so much. The rest of the shop staff that I have come in contact are very nice too.
The customer service was great very nice explaining what was needed and what was done with my truck
Everyone was very friendly!
always professional and helpful! I appreciate their expertise.
Pleasant, professional and courteous service. Easy to schedule maintenance when needed. Great communication skills. .Always very efficient.
I have been going here for service for 9 years. Service has only gotten better. Everyone is nice and happy. Great customer service
The service team is fantastic and the reason I’m glad to be associated with this particular dealership.
Pick Rashad Harrison he’s the best salesman will help you out!!
Friendly service
I know when I leave the service department that my vehicle has been checked and checked so I feel safe driving! They check everything and let you know what your vehicle needs and a BIG plus is they hire trained mechanics to work on your vehicle. I highly recommend them to anyone!
Great service! I absolutely love working with Jennifer!
Your service department was very professional.
Great and friendly service
Chris in service was great!
Check in was easy. Comfortable waiting area. Respected my time and finished in a timely manner
The staff is extremely helpful and friendly
I wasn't pushed in to buying a vehicle.Ty and Walt were patient and helpful.