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Customer Testimonials
Good communication. Knowledgeable
Jennifer let me know I only needed an oil change and tire rotation. The app had recommended a service I had already received. Great working with her.
Jennifer helped us get into a car quickly and was very responsive and helpful through the whole process!
Good quality, don’t have to wait along time for service, very friendly employees
Timely friendly service.
Excellent
Jackson was really cool and explained things so I could easily understan them
No pressure sales from my salesman
They greeted me when I arrived and they completed the oil change in less than an hour
MJ was the best! Knowledgeable and so friendly. Recommend him every day! Thanks MJ
Friendliness and professionalism. Your greeter was funny and wonderful. Jennifer was great!
The professionalism and speed.
Great service and always very friendly!
The car that I purchased was exactly what I wanted. Sales people went the extra mile to find it for me. Everyone is quite personable.
I purchased a new Sentra on Saturday and the process was easy and enjoyable! My husband and I were not looking forward to the back-and-forth that inevitably takes place when purchasing a vehicle, but MJ was a true pleasure to work with at Don Franklin.
Nissan service is the best!
Best Nissan staff ever
After my recent service appointments I’ll definitely return for future servicing. The work was done well at an appropriate price. Being assigned the same service advisor helps maintain continuity.
Got er done
Friendly service
Nice people you can find
Service
Good customer service and work.
Everything!
I asked about a vehicle I saw on Don Franklin Nissan's website - turns out it was at another location, but they had it brought to Lexington for me to look at and test drive. The salesperson and all of the staff I interacted with were so nice and friendly. I did drive the car and was given a great deal with trading my car in. I ended up purchasing another car, but will always remember how I was treated that day.
MJ Carpenter, my salesman made the buying experience very pleasant. No pressure sales and very professional.
Service department
I like the styling and ride of the Nissan Rogue that I checked out.
Everything is very good the services and I love the car
Yeah was a good experience everyone was nice and answered all my concerns