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Customer Testimonials
The people and sevice at don Franklin Lexington is great and the staff is wonderful and very helpful
The service advisor was both extremely thorough and courteous. He answered all my questions and I was on my way. Thank you
Always responsive
Very professional, I didn't feel like services were forced on me.
Very helpful and did a great job
Always on top of things great to deal with
The reliability of your product are great
Accuracy about what needs to be fixed or changed depending on how good or bad the situation.you guys are specific about these things and that’s what I love
Jennifer in the Nissan Service Department, always does a great Job!
Very professional kind and courtes
Loaner car available.
We love our Nissan Kicks....our second one from Don Franklin. Stan the salesperson is the Best!
I like having my vehicle serviced at Don Franklin because they are efficient, getting me in and out in a timely manner, and the service techs are incredibly friendly and helpful.
Consistently great service by Jennifer my advisor and care of my vehicle by the mechanics
Nissan is a good vehicle
No nonsense, simple purchasing experience.
I'm not sure if my service advisor was high, or just dim witted. We spoke several times and each time it was like talking to a new person, 50 first dates experience.
Not to mention the incredible screw up and quoting of price for repair when I first called. Initial estimate was $450, when completed over $1000.
I'm sure the repair was done correctly.
Fast efficient, reasonable prices and you even throw in a carwash! Thanks!
Quick check in and fast service.
Friendly service.
Good service at a fair price
My second Nissan, very reliable vehicle's. Service was excellent, all three people we worked with were very nice and helpful. The salesman, the finance officer and the tech guy ..
The service is efficient and professional. The staff is courteous.
No comment
Friendly quick and easy to understand explanation of bill
The parts are Nissan recommended parts, not generic.
Very quick and professional service.
Service is normally quick as long as an appointment was made. The new facility is roomier and relaxing.
Vinny was great! Polite and helpful. Finance was great too. The process was seamless, easy, and fast.
Timely and courteous