Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   January 21, 2025 — Rated 10 out of 10 by B.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Lots of laughs and love my new ride

Report a concern   January 21, 2025 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer service

Report a concern   January 21, 2025 — Rated 10 out of 10 by K.O.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and lets you know exactly what is wrong with your vehicle. Gives you a price before any work is done.

Report a concern   January 21, 2025 — Rated 10 out of 10 by S.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent! Service was fantastic! Jennifer has always been the best service rep!

Report a concern   January 21, 2025 — Rated 10 out of 10 by Stephanie Mcdaniel-Fugate Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service, short wait times

Report a concern   January 20, 2025 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department always gets me in and out quickly!

Report a concern   January 20, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very satisfied with the timeliness, communication and the professionalism of the service.

Report a concern   January 20, 2025 — Rated 10 out of 10 by Chase Williams Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very easy to work with, friendly, and quick process.

Report a concern   January 19, 2025 — Rated 10 out of 10 by Joyce Lyons Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin Nissan service center is easy to work with, and they are upfront with everything that needs to be done. They allow you to make the decision of whether you want to follow the guidelines of Nissan or do things your way. I never have to wait longer than what they tell me and they are always so friendly and helpful.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Jeremy Patrick Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very friendly and knowledgeable sales and service t. Team

Report a concern   January 17, 2025 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly service, care about taking care of customer.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Tiffany Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Product was definitely more expensive than I would’ve hoped for, but the service was AMAZING! Friendly, efficient, and quick service all around!

Report a concern   January 17, 2025 — Rated 10 out of 10 by Richard Chamberlain Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Appointments are on time.
Very reasonable prices.
Chris Rivard is a very pleasant and intelligent customer agent.

Report a concern   January 17, 2025 — Rated 10 out of 10 by H.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

By watching you guys operate you really just treated people with respect and care and that's a rarity these days
You answered my questions quickly and pointed me where go to go if you wasn't sure.just an all around pleasure!!!

Report a concern   January 17, 2025 — Rated 10 out of 10 by Robert Purvis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service and friendly staff most of all service was affordable.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Derek Merion Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Must keep my 2013 Nissan’s good maintenance up. Can’t afford a new one.

Report a concern   January 17, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Amazing service department. Up front on everything and do very well from what I have experienced.

Report a concern   January 17, 2025 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They get the job done fast

Report a concern   January 17, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The sale process was very good with my first purchase three years ago. Reason I came back. Hopefully it will be again.

Report a concern   January 17, 2025 — Rated 9 out of 10 by L.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Appreciate the professionalism and dedication to repairing my vehicle in the quickest and most efficient manner.

Report a concern   January 16, 2025 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Mj was a great salesman. We liked how he was so polite and worked with our needs.

Report a concern   January 15, 2025 — Rated 10 out of 10 by K.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They get you out very quickly and keep you informed on your vehicle. A while back when I purchased tires, they pricing was cheaper than going to a tire shop.

Report a concern   January 14, 2025 — Rated 10 out of 10 by B.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Vinny is a great sales rep and I have bought from you in the past and always service my car there

Report a concern   January 14, 2025 — Rated 10 out of 10 by F.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Every one was very polite and the service was great I have had at least 4 cars and 2 suv and love every one of them ✅

Report a concern   January 14, 2025 — Rated 10 out of 10 by A.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Allen is great, he is really helpful and have a great attitude!!

Report a concern   January 11, 2025 — Rated 9 out of 10 by J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and courteous service

Report a concern   January 10, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   January 10, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Did not have to wait long for my service

Report a concern   January 7, 2025 — Rated 10 out of 10 by F.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always get prompt and courteous service.

Report a concern   January 5, 2025 — Rated 10 out of 10 by R.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service appointments have gone smoothly.


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