- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
I found the sales staff friendly & helpful during my experience.
MJ was most helpful in choosing the Frontier we purchased.
We have always been loyal customers there. John Berry has always worked with us and treated us like family even when we had financial struggles.
Friendly associates. I am told exactly what needs to be done and the cost. I have always felt like I could trust the service department and I find them very dependable.
service
Courteous, professional, knowledgeable, attentive.
Courteous staff and knowledgeable.
Very reliable, always customer service, friendly, and always answer. Any question that I have.
Efficient and honest
Jennifer explains everything upfront and is very pleasant to deal with.
Friendly staff and competitive prices
Ron and crew are always friendly and helpful.
Thank you!
They mailed me a coupon for a synthetic oil change for $39.99 plus taxes and fees. It was a good price.
It’s not just the products for the services, it’s the people who work for Don Franklin. They’re always helpful, always answer questions and always courteous. The services are done to my satisfaction, and I really don’t know much about the products except the car itself. My little 2014 Nissan Sentra has been a very good car. Keep up the good work folks.
Chris assisted me and I appreciated his professionalism, friendliness, and honesty. I am thrilled that I had my car serviced at Nissan.
Quick service and quality
Friendly and respectful. Good selection of vehicles.
All was fine and Jennifer was terrific and helpful and usual. However, don’t publish this please.
They were very easy to work with and everyone there was friendly. Still experiencing the new car process so can’t comment on the entire experience yet
The staff is very friendly and they work as quickly as possible to get me taken care of so I’m not sitting for hours waiting.
Friendly and efficient
The cost for an oil change service is outstanding! And the service is always high-quality. Last time, the crew also took care of a leak in my tire, which was super helpful!
The service personnel at Don Franklin Nissan are super nice and friendly and seem to go out of their way to make sure the customer is satisfied with all aspects of vehicle maintenance. I saw and listened as your personnel notified other customers of service progress and issues found on their vehicles and it seemed that they truly value the people who come there.
Very throughly worked through the problems on my vehicle and done the repairs in a timely manner
Great staff. Explained issues clearly and what I needed. Great experience
Really worked with what I wanted
Service is always fast and courteous.
Excellent customer service and professionalism. Jennifer Bailey is fantastic and so helpful and willing to take the time to answer questions, etc.
Also like the ability to schedule service online - that is very convenient!
Friendliness of staff. Able to schedule/reschedule online. Reminders and coupons
Great customer service. I see Great teamwork with the staff when at the facility.