Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 15, 2025 — Rated 10 out of 10 by B.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

EVERYTHING WENT GREAT, AND THEY WERE VERY HELPFUL!!

Report a concern   February 15, 2025 — Rated 10 out of 10 by W.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Service is always great. Jennifer makes it a point to make sure everything is okay, e.g., if filters need to changed and what will need attention at the next visit. Always concerned about keeping your vehicle up-to-date with repairs. I trust her suggestions.

Report a concern   February 15, 2025 — Rated 10 out of 10 by Nicki Horn Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is always great and friendly

Report a concern   February 15, 2025 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

MJ Carpnter is the main reason I trade with you. He is an awesome, honest person!

Report a concern   February 15, 2025 — Rated 9 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Curtesy

Report a concern   February 15, 2025 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service

Report a concern   February 14, 2025 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Techs do good job and are very friendly. Will continue to bring my car in for service. Only issue I have with Nissan products - is your app. Never works when temperatures turn frigid. Once temps become bearable it works.

Report a concern   February 13, 2025 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

After a visit to Don Franklin Amanda called inquiring about my visit. I explained that I was confused because the first visit indicated there was a 400 Z coming in the second visit. They didn’t seem to know if one was coming in Amanda check for things and had me visit again at which time I was satisfied and I put down a deposit on a 2025 400 Z better impress me if it was the first time I’ve had a dealer go out of their way to help me out and solve my problem. Thank you.

Report a concern   February 13, 2025 — Rated 10 out of 10 by Tiffany Ingram Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ray was an excellent salesman. He made us feel very comfortable and secure with our purchase. He was friendly and personable. He got us through the process fairly quickly in comparison to other cars I've purchased from other dealers. And honestly the price of the used car was perfect for my family. I trust the service team to do a reliable used car service on it to make sure it was safe and in good running order for my family. Excellent experience overall.

Report a concern   February 13, 2025 — Rated 10 out of 10 by Quest Quest Diagnostics Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Shopping for a vehicle comes with an array of anxieties and emotions. We rely on transportation to navigate every aspect of our lives. The experience that Andrew, a Green’s Toyota Salesman provided, made the anxiety and stress of searching and purchasing a vehicle disappear. The knowledge, compassion, and transparency that Andrew provided is exactly what you would want when you are searching for your next vehicle.

Report a concern   February 13, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Brian provided excellent service made us feel very comfortable-very knowledgeable was great experience

Report a concern   February 13, 2025 — Rated 10 out of 10 by Jacqueline Radosevich Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My appointment was very fast and efficient! and friendly

Report a concern   February 13, 2025 — Rated 10 out of 10 by Faye Logan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The courtesy & efficiency of the staff. No worries about the quality of workmanship.

Report a concern   February 13, 2025 — Rated 10 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt, courtesy service and oem

Report a concern   February 12, 2025 — Rated 9 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Was very professional and fast. Didn't have to wait long.

Report a concern   February 11, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very easy purchasing process. Responsive to questions.

Report a concern   February 11, 2025 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

As Always, I am very happy with my recent service appointment at Don Franklin Nissan!

Report a concern   February 11, 2025 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very courteous and fast service.

Report a concern   February 11, 2025 — Rated 10 out of 10 by P.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department has taken excellent care of my Rogue.

Report a concern   February 11, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people are very friendly and helpful!

Report a concern   February 11, 2025 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is efficient

Report a concern   February 10, 2025 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of scheduling, limited wait time, no attempts to add on services. Fast, friendly, and professional.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Victor Poliskie Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and friendly service department. My vehicle was completed in a timely manor!

Report a concern   February 9, 2025 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very kind, efficient and timely. Very nice people to deal with. Job done on time and correct the first time!

Report a concern   February 9, 2025 — Rated 10 out of 10 by G Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You took me in quickly. You listened to what I needed to have done an got me out quickly
I appreciate it too when I called to get the directions

Report a concern   February 9, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service dept and Jennifer is very helpful and friendly.

Report a concern   February 9, 2025 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick
Service

Report a concern   February 9, 2025 — Rated 10 out of 10 by Rosalind Cantrell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and quick service

Report a concern   February 9, 2025 — Rated 9 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly.

Report a concern   February 9, 2025 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very nice and helpful in any way they can be!


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